Support responded to me and told me to install v6.48.1. I did that, saw the reboot option to SwOS, selected it, and rebooted.
Now the device is stuck in what appears to be a bootloop.
- All the lights on all ports turn on and blink for ~3 seconds.
- Fault light (red) turns on briefly
- Port lights turn off for ~10 seconds. Power light remains on.
- Repeat, forever
The device no longer appears in WinBox at all, I can’t ping it, and it’s completely inaccessible. So now I’ve got a loud paperweight. Ugh.
Maybe it’s got an old version of SwOS on it? But fixing that would probably require me getting back into RouterOS, which I can’t do because I’m stuck in a bootloop. Is this something where I should do a factory reset by holding the reset button while powering on? Did I do something wrong when upgrading? (I grabbed both the main + extra RouterOS packages from the download page)