Hello,
I am looking for a way to improve my 4G speed in a remote rural area.
I am not an expert on wireless/mobile networks.
Currently I am using Huawei B311-221 and the LAN clients are a few WiFi and Ethernet connected devices.
Normally, when connected to the 4G network, that router connects to one of 3 cell towers. For each cell I can read in its web interface:
Cell 1 (gives me ~30 Mbps download and 1 Mbps upload speed):
CQI: CQI0:5 CQI1:8
RSRQ: -7.0dB
RSRP: -117dBm
RSSI: -89dBm
SINR: 4dB
4G uplink frequency: 17700
4G downlink frequency: 18650
Band: 3
Cell 2 (gives me 6 Mbps download and 1 Mbps upload speed):
CQI: CQI0:8 CQI1:127
RSRQ: -10.0dB
RSRP: -109dBm
RSSI: -87dBm
SINR: 0dB
4G uplink frequency: 8866
4G downlink frequency: 9316
Band: 8
Cell 3 (gives me < 100 Kbps speeds):
CQI: CQI0:5 CQI1:127
RSRQ: -16.0dB
RSRP: -111dBm
RSSI: -87dBm
SINR: -8dB
The ISP claims to provide about 110 Mbps download and 35 Mbps upload speeds - obviously I am quite far from that and I am not happy with it.
I talked to my ISP and they explained that the speeds I get in this rural area (30 Mbps download and 1 Mbps upload when it is “good” and 7 Mbps DL and below 1 Mbps UL when “bad”) are “fairly normal for such region” but that is not what I pay for.
Here is a short reconstruction of the discussion:
ISP: The cell tower is configured so that it prioritizes the voice calls over Internet connections. So, if the cell is loaded with voice calls, your speed may drop and you may also be switched to another cell tower.
Me: Can I use better equipment with directional antenna?
ISP: There is no specific direction, the signal is the same in all directions but you could give it a try. It is a good idea but an investment too.
I am OK to invest in equipment but I want the most suitable one which will give best result, so I digged deeper.
Mikrotik’s support suggested that I look at the LHG product line and use a directional antenna (as I thought initially). Obviously, the best product is ATL LTE18 kit.
Then I had another lengthy discussion with my ISP. As mentioned, their explanation about prioritization remains: voice calls are #1 priority, Internet access comes next. Some details from that discussion:
Me: Suppose I use a directional antenna as on. What should I look for primarily:
- 2x2 or 4x4 MIMO
- high dBi
- higher LTE category
Which is most important?
ISP: 4x4 MIMO and high dBi directional antenna. LTE category is less important.
Me: AFAIK, cell communication works this way: the mobile device connects to the cell with best signal. Is that right?
ISP: Yes.
Me: Are you saying that in the case of 4G Internet I pay for, it is not exactly like that but I may be switched to a cell with worse signal because your prioritization system may need the better cell for voice calls?
ISP: Correct.
Me: So, suppose I buy that good antenna and router, then I point it to the cell tower which gives me best speed. Then, your prioritization system switches me to another cell. What will happen then?
ISP: You will be experiencing a very bad signal reception and very low speed.
Me: Then what’s the point of using a directional antenna as you recommended? Doesn’t that refute the whole idea?
ISP: Indeed, it is not a perfect solution as the antenna will not auto rotate to the other cell.
Me: What if I take my current router and my laptop and go right in front of the cell for the sake of testing?
ISP: The result would depend on the cell load but generally you would experience the full speed as per contract.
Me: Why do I experience constantly bad upload speed on all cells?
ISP: The information we see here during the tests we made is that the reason is the bad signal reception on your side.
Mikrotik’s support explained that Router OS supports cell locking but the info says:
It is possible to lock R11e-LTE, R11e-LTE6 and R11e-4G modems and equipped devices to exact LTE tower.
i.e. nothing about R11mL-EG18-EA - the modem of LHGG and ATL LTE18 kits, only about other modems. Support also mentioned that it is possible to use two directional antennas at the same time with two uplinks but refused to elaborate further, directing me to the forum.
My concern with that is: if cell locking is possible with the equipment I buy and I lock to the best cell, then my ISP’s prioritization switches me to another cell, I will be disconnected with an antenna pointed towards a cell which refuses connection, OR if I use automatic switch-back to the good cell there will be constant switching back and forth between the preferred cell and another one. OR… I don’t understand a thing about how this works.
Based on all this, I am quite confused and I would like to ask:
1. Is my ISP lying to me?
I am asking this because although I understand the technical logic of the load balancing they explain, it makes no sense. As a mental exercise taking things to extremity: Suppose I am right in front of the cell tower. Would it switch me to a cell in another city (which I can’t even reach), just because of “prioritization”? To my (non-expert) mind that contradicts the whole idea of cell communication. Additionally, it is quite unfair because I pay 10 times more for that Internet plan compared to someone who pays “just for voice calls” but he has higher priority (but I am OK to ignore even that if there is a technical solution).
2. What is the proper technical solution and equipment for the described situation?
I would like to have the best possible speed.
P.S. Sorry for the lengthy post. I wanted to give full details, so that my questions make sense. I hope that is OK.