Hello there,

I upgraded to v6.36 yesterday on my RB 1100Ahx2 but then I started experiencing issues immediately:

• The WAN link suddenly became terribly slow and there was activity recorded under the Tx and Rx sections on the link but not more than 10 users were logged in via the hotspot(please see attached).
• I also tried to generate the supout file(for version 6.36) yesterday for review by your team but it was simply stuck at 5% for over 30 mins on three different tries. I had no option but to downgrade to v6.32.1 and this downgrade restored everything back to normal anyway.

The supout file(for version 6.32.1) was generated this morning. Please advice what I can do about this as I plan to upgrade to the latest version due to new features like adding URL to address list.

I look to your helpful reply.

Chimetex