We had a change of staff, so User Manager development has slowed down. We are currently mostly working on fixing existing problems.

We had a change of staff, so User Manager development has slowed down. We are currently mostly working on fixing existing problems.

Existing problems in User Manager or just RouterOS for the v5 release? Perhaps some of my feature requests are already supported somehow.

1. Customization of the information that is displayed in the Users status page. ie. show or hide info, specify fields to display.
2. CLI access to the transfer limit or upload/download limits specified in the customers currently active profile.
3. CLI access to change a users profile to another for upgrades etc.
4. Automatic resetting of users sessions once their profiles have reached their limits and automatically jump to the next profile specified. This works partially, however the user's rate limit doesn't change to a different profile unless the session is reset.

Thoughts?

Hallo,

I tested some things with User Manager and found some possible bugs. (tested with v4.11, x86 on Virtual Machine, LicenseLevel 0)

I want to use UM on a small RB so I tested what happen if disk space is full. When disk was full some error was found in log and users can't authenticate. When I deleted some files to have more space nothing changed. No user can authenticate.
I uninstalled test-UM-package an installed it and nothing changed. Same Failure. I had to reinstall the whole x86 system with restore off settings ect. Then it worked!
So is it possible to use such a small RouterBoard as Radius/UserManager? Can I limit the DB/Log-size? (for expample only store the last 1000 logs and delete older logs like in normal log of mikrotik, or max Log/DB-Size of 100 MB)
Or can I filter what to log? (traffic accounting would be enough in my case, session times are not so interesting)


In webinterface when you click at active users or active sessions (maybe also the other menu-points) you often see not the actual number. The content is not reloaded when you click the buttons only when you click on the table on the right site on username, status (to sort the table) then it is refreshed an you see the actual number off sessions or users.

In webinterface when a profile is assigned to a user and then I change the name of the profile in the userlist it is not changing and you only see the old name of the assigned profile.
It seems also not to be possible to change the profile of an user. When you edit an user you can choose other profiles but when you press save nothing will happen.

When all these things which I can edit in webinterface are possible to be edited in command line this would be great to use for scripts etc.!!!

But great work with this UserManager seems to get really powerful!! I can't wait till it is stable so that I can use it.

What License is needed to run only UM an an Routerboard? (when DB/Log-Size can be limited)

Best regards.

tomtom it would be great if u can show them screenshot coz they don't believe there is any bug in um & normis development is not slow it is almost stopped from six months.

anybody alive der where is 4.12 UM & still there is lot of bugs in UM. plz let us know if there is any fix in it

anybody alive der where is 4.12 UM & still there is lot of bugs in UM. plz let us know if there is any fix in it

Is version 5 and 4 of UM the same? Are there in version 5 the same bugs?

anybody alive der where is 4.12 UM & still there is lot of bugs in UM. plz let us know if there is any fix in it

Is version 5 and 4 of UM the same? Are there in version 5 the same bugs?

Yeah, I'd like to know too. The reporting side of things has a lot of bugs.

where is 4.13 UM u guys r so unprofessional always run away from ur responsibility.

where is 4.13 UM u guys r so unprofessional always run away from ur responsibility.

sorry, v4.13 added

use v5 to get the latest packages included in each upgrade

sorry, v4.13 added

use v5 to get the latest packages included in each upgrade

Thanks for the update. Any updates to the change log?

sorry but no

And what about RC4 usermanger packages ? /x86+ppc/ I want to translate it.. and test

413 package download links broken.

Just upgraded x86 hardware and trying out the UM included with 5.0rc4.

Is the DB compatible between v4.x and 5.0rc? We're trying 5.0rc4 out in a production environment, but would like to have the option of falling back to 4.13 at any time. I'm keeping our previous server hot with v4.13 and I'd like to keep the DBs synchronized the best I can.

When I installed the new server, I installed v4.13 and loaded the .umb from the old server before upgrading to v5.0rc4. However, the DB was apparently lost in the upgrade. I loaded the .umb straight into v5 and it appeared we were up and running. But I'm wondering if we missed a DB conversion along the way that would ease the transition. Is that the case?

Am I missing something here? Can anyone download the test 4.13 test package. I get a "404" error message?

Thanks,
Tim

should work now, sorry about that

Asus/Sergis/Karma
I have heard and seen lots of screenshots of the usermanager with credit limits with timing, I am using RB450 (ROS 4.1)with level 5 Licenece, I tried to install the userman-test 4.10 but my licenece cannot accept it, please, how do I install the userman that will support the licence and give me the full benefits of userman.

Please this is urgent, thank you very much

Normis
I downloaded the userman-test-4.10-mipsbe.npk, tried to install on my RB 450G with ROS 4.11 licence level 5 but licence but got the following error ("Key change error" could not change the key - invalid key)

Please what do I do
Thank you

you need to upload with FTP. you probably uploaded with Winbox into the wrong menu.

usermanager database is not created in 5.0rc5 new installation. Im recommending MT to all ISP here in mumbai but instead of fixing it u ppl r spoiling it.

please go more worse

please let me know how to create day & night plan in new UM. so, that users should get 1MBps in day time & at night they should get 2 Mbps.

where is he download
for
V4.14

im using 5.0 rc4 user manager

but its very much slow Please wait, database is busy! and most of the time i need to logout and relogin..

and its take very long time to update.. can u pls guide me to solve this?

I sometimes reboot the router and the User Manager v5 RC4 is back to normal operation. We are using it for a hotel HotSpot system.

hello Normis,
I need a detailed documentations on user-man test package, as the features outlined are too hard to figure out and implement. I need a documentation so that it can guide people very well, as i need mostly to implement different seesions for day and night for some users.

thanks

No use to give it to you right now, as the test package is not working, and development is slow.

any update??

Would it make more sense to move UM to a subscription paid model? Its a decent bit of software users are asking for to be fixed and it's a hard business case to sink dev time into something you give away for free.

I'm sure users that use it would pay for it if it meant some more time could be spent on it

Would it make more sense to move UM to a subscription paid model? Its a decent bit of software users are asking for to be fixed and it's a hard business case to sink dev time into something you give away for free.

I'm sure users that use it would pay for it if it meant some more time could be spent on it

+1

Would it make more sense to move UM to a subscription paid model? Its a decent bit of software users are asking for to be fixed and it's a hard business case to sink dev time into something you give away for free.

I'm sure users that use it would pay for it if it meant some more time could be spent on it

+1

UM has potential. I'd pay license for the package if it were supported.

Wow asus you seem to have programmed a better UM. You are a big man 'eh.

:rolleyes:

Hi, is there anyway of changing the message 'no valid profile found' when the users credit expires..?

Thanks.

Barry.

I want to know wat is the current status of UM dev & when it will be restarted

It's been stated that it's on hold and there is no eta to restart

we will try to resume when v5 is released and webfig is ready

We are anticipating the stable MT User Manager for the MT HotSpot. We will take over the world with it when it is available.

Anybody have any ideas on how to change this 'no profile found' message when the users credit has expired when the hostpot is connected to UM.?

I've checked the errors.txt file on the hotspot itself, but can't see any reference to it.

Thanks,

Barry.

I'll take that it's not possible to change this message.

Bump. Any updates?

Bump. Any updates?

Reporting ....

x86 v5RC_12 internal release of 16th March + user manager of 16th -> http://router/user points to same as http://router/userman

Isn't the /user/ one supposed to be for the users? So they would be able to see their uptime and usage?

Thank you.

Reporting ....

x86 v5RC_12 internal release of 16th March + user manager of 16th -> http://router/user points to same as http://router/userman

Isn't the /user/ one supposed to be for the users? So they would be able to see their uptime and usage?

Thank you.

you need to configure everything first. until configuration is complete, user page will redirect. not a bug.

It is a real-life production system. We have Customers in there and Users associated with them. It serves 4-5 hotels, each AP in a separate VLAN with Layer 2 filters

What exactly do we have to add to the configuration to make it work ?

ok will check

http://IP_address/user/ works for me.
Please, make sure you have not opened http://IP_address/userman in another tab of the web-browser.

Hi Normis/sergejs,

Any chance you could answer my question?

Thanks,

Barry..

Anybody have any ideas on how to change this 'no profile found' message when the users credit has expired when the hostpot is connected to UM.?

I've checked the errors.txt file on the hotspot itself, but can't see any reference to it.

Thanks,

Barry.

Barry

Have you tried adding the displayed error to the bottom of errors.txt to enable it to be "translated"?
Or something like that?!

Might be wise to create a support ticket direct to Mikrotik if you want this fixing permanently?

Thanks now UM works fine i will report bugs if i found ny , I have a lil request

We have 20-25 customer each customer has around 100-150 users. we share 50% amount taken from users according to thier profiles. billing & collection of money everything is done by our customer and at the end of the month we generate a report from UM & ask them for 50% of total collected payments. sometimes they give less or sometimes they delay so we have to compromise everytime coz there is always a risk of losing that customer with the total amount collected by him.

I have seen others admins using log2space & 24online have a prepaid option for customer to deal with this issue. so i request Mt team to add a text box in customer option to add any amount & customer should be able to upgrade users profiles till that amount only.

Please reply wat you think about this?

Thanks

Is there any importing of settings and stuff that I have to do before I run the new version?

I am currently running on an x86 box with ROS 4.17 and "old" user manager.

So now I copy the packages over, reboot the machine. Then what?

Thanks now UM works fine i will report bugs if i found ny , I have a lil request

Which version do you use? Is it stable?

In v.5.0 I miss that I can't do all things in terminal, like profiles. And you often have to logout in webinterface because tables are not updated when you change something.

Thanks now UM works fine i will report bugs if i found ny , I have a lil request

Which version do you use? Is it stable?

In v.5.0 I miss that I can't do all things in webinterface, like profiles. And you often have to logout in webinterface because tables are not updated when you change something.

which tables are not updated? do you use a recent web browser like FF4 or Chrome?

Because of UM I uninstalled IE from all pc's in my office & NOC! we are on chrome now. lol

My router takes 10 mins to reboot! 7mins to stop services & 3 mins to start. Logs is disabled in UM but I have a huge 124847 Pages session logs in UM wat can be done??

which tables are not updated? do you use a recent web browser like FF4 or Chrome?

I use Firefox 4. Win7.

For example. When I got to users and change the active profile of one user. Then in overview table of the users you see the name of the old profile and not of the new actual profile.

When I now want to see the correct table I have to logout an login and then I see the correct actual profile.
edit: (like basil said it is right that you can also sort the tables an it is updated. ok thats better than logout/login)


@Normis
When I add users via terminal. Is it possible to assign a profile? When not, will it be possible in the next releases?

u dnt need to logout u can refresh page or click on upper right side search button thats how we deal with this bug

Um, not sure if this topic is closed - but I am having small issues with the usermanager bundled with v5.

Not anything hectic, functionally the manager seems fine, for what I do with it. Just the updates to the screen when working on the web site are buggy, can you add a "refresh button" please, so after you have changed the profile of a user on the user page, the page updates. Currently I have to re-sort the list to get the new profile displayed.

Also, when adding / changing profiles in the profile section , the refreshing also isnt great, if I scroll between the profiles, sometimes the name I assigned , gets assigned to all the profiles, and even worse, sometimes the actual profile name, if I add a new profile, then choose an old profile in the drop down list, gets given the same name as the new profile, so the names all get messed up - very weird behavior.

And, in the limits section, there is no "save" button, only an "add" button - which is for saving - thats confusing - cant it be called "save" rather because if you make a change, why do you then click on "add" to save the change?. Surely "add" should be for creating new entries, not changing existing ones..

Otherwise, the upgrade from v4 to v5 worked easily enough, except I had 100 users, so I had to manually assign the profile to each user since you cant do it via cli and there is no way in the gui to select many users, and set their profile at same time, you can choose a lot of users, and remove but not make a global profile change.

O ya, just remembered, when I select a bunch of users, then choose disable - I get some strange script error pop up window. If I click ok, then log out and back in , the users appear to be disabled - and I get the same error when enabling them as well.

Still happy with the application though.

Just the updates to the screen when working on the web site are buggy, can you add a "refresh button" please, so after you have changed the profile of a user on the user page, the page updates. Currently I have to re-sort the list to get the new profile displayed.

Same at me.

Also, when adding / changing profiles in the profile section , the refreshing also isnt great, if I scroll between the profiles, sometimes the name I assigned , gets assigned to all the profiles,

Same at me. After relogin names are ok.

and even worse, sometimes the actual profile name, if I add a new profile, then choose an old profile in the drop down list, gets given the same name as the new profile, so the names all get messed up - very weird behavior.

Same at me. After relogin names are ok.

Otherwise, the upgrade from v4 to v5 worked easily enough, except I had 100 users, so I had to manually assign the profile to each user since you cant do it via cli and there is no way in the gui to select many users, and set their profile at same time, you can choose a lot of users, and remove but not make a global profile change.

Yes that really sucks. One main reason I can't use it!
I need CLI or at least the possibility to mass-change via web-gui.

O ya, just remembered, when I select a bunch of users, then choose disable - I get some strange script error pop up window.

I use Win7/ FF4. There is no script error at me.

If all things could be done via CLI that would really be great and I would buy a level6-license. But so I can't ..
The GUI-bugs are annoying but I could live with it...

How can I import users correctly from 4.16 user manager (normal not test) to 5.0? When I upgrade to 5.0 all my users import but they don't work I think because they don't have a profile, in 4.16 each user had it's own speed limits. Do I have to create the profiles and add them manually to each user?

Do I have to create the profiles and add them manually to each user?

As far as I can tell, yes. There is also no access via CLI or API so you can't script or program to bulk-fix it.
This is the main reason why all my HS/UM routers is still on 4.17.
There is also a bad bug under certain circumstances it will batch-create users with wrong profile or with 2 profiles.
For in-production UM where batch users is regularly added, rather stick to 4.17 for the time being.
In fact, I had so many ***sed-off customers, all my Hotspot/Usermanager routers are still on 4.17, the rest is on 5/5.1.

That's a shame I really wanted to upgrade to 5.0 for the dual cpu support. Would it be possible for mikrotik make a 5.0 with the old user manager package?

Mikrotik Please, This is a shame!!!
I am losing my customers with paypal payments, because of UM bugs !!!

I am using User manager the new version for paypal payments and sometimes it just doesnt work!!!.
I had to refund already a few clients(users) because of that!!!

I am having 3 bugs with payments.

Sometimes the process works well,
but sometimes following bugs happen:
1. the user pays and the payment is sucessfull
2. But the profile (that the user payed for) is not added to that user, so when i check under that user there is no profile added to that user, but he did pay, and it was successful.
So when he tries to log in it doesn't work,

Another problem that sometimes occurs;
1. user pays and the payment is succesfull
2. the paid profile is added to that user
3. when the user tries to sign in, he cannot- there is a message saying "user xxx not found"
And so the user is there with the profile, but is not working, the only think i could do for that user to get it work, was to change the owner of this user to "Administrator", (previously the owner of that user was "signupCustomer").


Also there is following problem often i just get this error message in the logs:

19:19:36 manager,error,info,debug failed to add payment: PRIMARY KEY must be unique
And the payment (profile) is not added...


Please this is not ok, i cannot have such business with my customers, i think that this customers will not come back.
Because they have paid, but it wasn't working so a day later when i realized, i had to send them a refund.

Which version do you use? Latest is the one that comes with RouterOS v5.4. Could you try that one please?

And please next time when you deploy something - test first in a development/testing environment.

If you don't understand this - pay a "contractor" to test and deploy it for you.

Which version do you use? Latest is the one that comes with RouterOS v5.4. Could you try that one please?

And please next time when you deploy something - test first in a development/testing environment.

If you don't understand this - pay a "contractor" to test and deploy it for you.

I tested it for two months before going live and didn't have a problem. Once it went live UM fell apart and I had all the problems the guy is having above.

Don't use it now, do you use UM?

I have now made following changes:

-Upgraded from 4.17, to 5.4
- Until now i was using 1 subscriber and 3 sub-customers under it, the sub-customers had different profiles, obviously this didn't work well, so i had to create just 1 subscriber per router (without the sub-costomers), because i guess the UM got confused with different profiles of sub-customer, so sometimes a profile just wouldn't work ,when added to a user

I am still getting the error message when trying to add a profile to a user:

00:02:10 manager,error,info,debug failed to add purchase: PRIMARY KEY must be unique
00:02:17 manager,error,info,debug failed to add userprofile: PRIMARY KEY must beunique
00:02:20 manager,error,info,debug failed to add userprofile: PRIMARY KEY must beunique
00:02:22 manager,error,info,debug failed to add payment: PRIMARY KEY must be unique

(So i have to press 5-6 times until the profile gets accepted for that user)


I tested the signup and paypal process and it is working fine now.
Also previously when i tested it it did work fine, but i never know when it will happen again.

Because as i said, from time to time it just happens that for some user the account doesn't get activated, although he paid

The annoying thing is that it seemed totally random, we could have sold five plan/profiles and then one will get the primary key error. The first weekend when everyone starting really using our service and we sold around 100+ plans, I was stuck to my laptop checking accounts asap when a PayPal email arrived. Most of the problems were the profile not getting added to the account. I would do the same clicking the + button, getting the primary key error and hoping the profile would get added. I did get a number of accounts not found, also had to manually re-enter the accounts into the database twice on the advice of MK. Didn’t fix anything.

After that weekend we had to purchase a radius solution.. It cost us a bit, but we haven’t had one payment not work since then. We lost a few customers, but didn’t get one error while testing and we did quite a bit of testing and payments.

If it worked it could be a simple, cheap radius and payment solution..

I think sending supout files along with database backups to support AT mikrotik dot com is in order here. I hope you guys have tested and stable hardware and it's not a hw issue.

Anyone who wants to try v5.4 - START a FRESH db and good luck to you. Report your findings.

Cheers.

please add new features make it a complete script atleast with some basic needs.... any update? and wher we should request new features??

Can I use 4.6 or newer userman with 4.5 mikrotik? I found that 4.5 version is most stable with 802.11N, and I won't change it...

it's possible but with 802.11N it works better

Please any documentation for user-manager test package or newer versions of user-manager, i don't know why the documentations stopped in version 3 or 4, and for test package nothing like that.

Please help as somoen wants to go to jail if he fails to implement it. Then how can someone create a time based users in user-manager.

I want a user to browse the net, from 12:00pm till 9:00pm, daily or from 7am - 7pm from Monday till Friday.

Thanks