In the printout above, at 07:18:39 it shows Ian tried to login, and at 07:18:51 it shows the login failed due to radius server not responding.
In the CLI, you need to use "print dynamic" or "print all" to see all rules. "print" only shows static rules.
ADD: I have User Manager and a hotspot on the same router, but mine is a RB433AH on V4.16.
Here's the "print dynamic" if it's of any use.
I've changed the radius and hotspot profile settings, see how that goes.
Thanks
> ip firewall filter print dynamic
Flags: X - disabled, I - invalid, D - dynamic
0 D chain=forward action=jump jump-target=hs-unauth hotspot=from-client,!auth
1 D chain=forward action=jump jump-target=hs-unauth-to hotspot=to-client,!auth
2 D chain=input action=jump jump-target=hs-input hotspot=from-client
3 D chain=input action=drop protocol=tcp hotspot=!from-client dst-port=64872-6487>
4 I chain=hs-input action=jump jump-target=pre-hs-input
5 D chain=hs-input action=accept protocol=udp dst-port=64872
6 D chain=hs-input action=accept protocol=tcp dst-port=64872-64875
7 D chain=hs-unauth action=return dst-address=*.*.*.*
8 D ;;; ppobj apr/03/2011
chain=hs-unauth action=return dst-address=96.7.96.146
9 D ;;; ppobj apr/03/2011
chain=hs-unauth action=return dst-address=184.24.192.146
10 D ;;; paypal
chain=hs-unauth action=return dst-address=66.211.169.2
11 D ;;; paypal
chain=hs-unauth action=return dst-address=66.211.169.65
12 D ;;; paypal
chain=hs-unauth action=return dst-address=64.4.241.33
13 D ;;; paypal
chain=hs-unauth action=return dst-address=64.4.241.49
14 D chain=hs-input action=jump jump-target=hs-unauth hotspot=!auth
15 D chain=hs-unauth action=reject reject-with=tcp-reset protocol=tcp
15 D chain=hs-unauth action=reject reject-with=tcp-reset protocol=tcp
16 D chain=hs-unauth-to action=return src-address=*.*.*.*
17 D ;;; ppobj apr/03/2011
chain=hs-unauth-to action=return src-address=96.7.96.146
18 D ;;; ppobj apr/03/2011
chain=hs-unauth-to action=return src-address=184.24.192.146
19 D ;;; paypal
chain=hs-unauth-to action=return src-address=66.211.169.2
20 D ;;; paypal
chain=hs-unauth-to action=return src-address=66.211.169.65
21 D ;;; paypal
chain=hs-unauth-to action=return src-address=64.4.241.33
22 D ;;; paypal
chain=hs-unauth-to action=return src-address=64.4.241.49
23 D chain=hs-unauth action=reject reject-with=icmp-net-prohibited
24 D chain=hs-unauth-to action=reject reject-with=icmp-host-prohibited
-- [Q quit|D dump|up]