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mono2
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Posts: 3
Joined: Thu Apr 26, 2012 3:19 pm

Strange userman issue with simultaneous sessions

Thu Apr 26, 2012 3:29 pm

Hi All

My setup is as follows : 2 x ubiquity rocket sectors 1 x ubiquity bullet

All these devices are set in bridge mode to a R750 which hands out DHCP, each ubiquity has its own subnet.

Here is an example for a login via a sector (these users are on a CPE device also set in bridge mode)

11:49:52 hotspot,info,debug mira (10.10.30.46): trying to log in by http-chap
11:49:53 hotspot,account,info,debug mira (10.10.30.46): logged in

Now here is an example of a login via 2.4ghz bullet where user is connecting directly from their laptop/ipad etc

13:55:35 hotspot,info,debug saras (10.10.20.69): trying to log in by cookie
13:55:36 hotspot,account,info,debug saras (10.10.20.24): logged in

The IP of 20.24 is not even on the dhcp lease list but the .69 IP is. What happens next is the user can browse for a while and then they get simultaneous session limit reached even though they didnt use a different device or try to login in again after timeout. I suspect its because its giving out one IP but logging in with a different one and the userman is seeing a connection from attempt from a different location and causing this to see multiple sessions.

Im not sure how to fix this issue, i have to keep closing the active sessions so the user can login in again.

Any ideas ?

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