OSPFv3 just doesn't work, BGP has stale routes... They've been too busy devoting all their time to building the CCR which is great and all, but the adage "learn to walk before you try to run" springs to mind. It makes absolutely no difference to me how many packets I can push over a device, how many queues I can have on it (I don't personally use any - we only trade in wirespeed), if I can't rely on it having a valid/complete routing table in the first place and know that the packets will actually get where they're supposed to be going.
I kept getting told that the problems I have will be fixed in "the new routing package" but that they have no real information on when it will be available. There's no talk at all in the v6 Changelogs of a new routing package, so it presumably still hasn't been addressed. Like others, I gave up asking support because it was a waste of my time.
I'd have been game for grabbing a pair of CCR1036's but after buying two of their former flagship tins (RB1100AHx2) to use in a testbed for customer access routing and getting - mostly - no useful support it seems like a waste of time (which is in shorter supply than money) - and I have no reason to believe that support will get any better. By support, I include rolling out software fixes in less than a couple of weeks for major functionality defects rather than things being broken for over a year. I even offered to buy additional licences to bribe them into fixing their product.
It's actually pretty hilarious to me that the MUM in the US had a presentation from one of the guys at Hurricane about how IPv6 is no longer optional whilst current builds of RouterOS can't even maintain adjacency in OSPFv3.
I *want* to back the underdog, but I *can't* when there are major problems with the way the product's firmware is supported. MikroTik don't seem to get that I and others will spend more money to get a product that just WORKS and they are limiting their own growth potential - refurb/grey Cisco and Juniper is not so expensive as to be an unattractive alternative, because Cisco et al without support is better than MikroTik with support right now.
This strikes me as a dumb position to be in, when you're proposing to have a box that can shift 24mpps at $1000 and you're still not coming out on top simply because the software and support is bad - I might need a router, I might want a <$5000 router, but I certainly don't need - or want - a $1000 paperweight that's going to tie up hours of my time (which has a very real cost).
The worst of it is that nobody really seems to care. There is no sensible response to any of this. Presumably the WISPs et al are buying enough of the smaller bits of kit to keep the lights on, so why change the model, right?