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mornevv
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Joined: Mon Aug 06, 2012 10:50 pm

RB493AH Hanging issue on v5.20

Mon Oct 15, 2012 11:27 am

I've just experienced a couple of issues over the weekend, 3 separate RB493AH's hang and need to be rebooted to work again. The first one that hung was on Saturday, a completely different site. While the other 2 hung early hours of this morning.

has anyone else experienced this, or offer any advice on how to correct the issue.

Please let me know if any info is needed from my end.
 
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cbrown
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Re: RB493AH Hanging issue on v5.20

Mon Oct 15, 2012 4:09 pm

We have not had this problem at all and have probably 100+ we manage. What do you mean by hang? Did you try to connect via serial during the problem to see what was happening?
 
mornevv
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Re: RB493AH Hanging issue on v5.20

Mon Oct 15, 2012 5:52 pm

Thanks, have figured out what had happened - Our upstream provider had switched providers on their side.

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