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jaytcsd
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lost internet access after upgrade

Mon Sep 16, 2019 5:48 pm

hAP ac running 6.45.6

I did the quick check / check for updates routine which brought me up to 6.45.6.
When the router rebooted it beeped once and then once again instead of a double beep the second time. I could not get in using the router's IP address so I pulled the power cable to reset it.

After it rebooted I got in using the MAC address in winbox neighbors, IP would not connect.

When I got in I found out I had no IP from the cable modem under IP dhcp client, it was stuck in searching mode. My private IP of 192.168.100.1 was disabled. I enabled it and rebooted but had the same problem of no internet access.

I shut down the router and the cable modem, left the modem off for 5 minutes, then turned the router on after the modem indicated it was running with an IP address. I have seen it pull an IP from the router on occasion.

This time I got in using the IP address in winbox but still have no internet access. Tools / ping does ping the WAN gateway, DNS addresses and my website but I can't ping any public IPs from windows except for my WAN IP. I can't ping the WAN gateway from the PC.
I was able to update the routerboard firmware.

Tools / IP scan sees all my LAN devices, some are hard coded IPs, others get statics from the dhcp server.
I cleared the DNS cache and it started filling up immediately. I don't get IPs when I try to ping a domain name in windows but I can ping sites by name in tools / ping in the router. I changed the first DNS address and enabled the ISP's DNS too.

This doesn't make sense to me, looks to be a routing issue but I have no clue where to go next.

/ip route> pr
Flags: X - disabled, A - active, D - dynamic, C - connect, S - static, r - rip, b - bgp, o - ospf, m - mme, B - blackhole, U - unreachable, P - prohibit
# DST-ADDRESS PREF-SRC GATEWAY DISTANCE
0 ADS 0.0.0.0/0 68.3.201.1 1
1 S 0.0.0.0/0 68.3.201.1 1
2 ADC 68.3.201.0/24 68.3.201.72 bridge 0
WAN
3 ADC 192.168.0.0/16 192.168.100.1 bridge 0
4 X S 192.168.100.11/32 172.22.22.2 1

/ip address> pr
Flags: X - disabled, I - invalid, D - dynamic
# ADDRESS NETWORK INTERFACE
0 X ;;; defconf
192.168.88.1/24 192.168.88.0 LAN 1
1 192.168.100.1/16 192.168.0.0 LAN 1
2 I 172.22.22.1/30 172.22.22.0 to IND
3 D 68.3.201.72/24 68.3.201.0 bridge
4 68.3.201.72/24 68.3.201.0 WAN

Afternoon update - I gave up waiting for help, reset to default and rebuilt it. One thing I noticed before I reset was my wifi interfaces were being managed by CAPSman even though I never did that.
 
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Re: lost internet access after upgrade

Tue Sep 17, 2019 12:07 am

The Capsman issue is cause you had the reset butted pressed for too long:
5 secs reset
10 secs Capsman mode
15 secs netinstall mode
 
jaytcsd
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Posts: 332
Joined: Wed Dec 29, 2004 9:50 am
Location: Pittsboro IN
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Re: lost internet access after upgrade

Tue Sep 17, 2019 5:30 am

I never used the reset button but that's good info to know, thanks.

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