Hi !!

I have a hotspot configured in a public place where a lot of people use wifi conection. It works fine, but where there are a lot of active connections in the hotspot (> 200) navigation becomes very slow.
I have checked and my bandwidth to internet is not still full, the CPU form RB is fine, etc., and I0m thinking its a problem about the large quantity of simple queue created in that situation (my config creates one simple queue by each active user).

this is my user profile configuration.
/ip hotspot user profile
set [ find default=yes ] idle-timeout=30m keepalive-timeout=45m name=default \
rate-limit=2500k/2500k shared-users=1000 status-autorefresh=1m \
transparent-proxy=no

this is the simple queue area:


Can you advice me? what can I do with a hotspot with so many active conections? the users say that they have a slow conection, but I still have enough bandwith!!

Thanks

Andrés

Missing some data:
Routerboard model? RouterOS version? Bios Version?
this is a concentrator for some AP or is one single AP with HS?

54Mbit [max hypothetic for "g" (not all devices use N)] / 200 user = each user can go to ~0,25Kbit max on the AP.

the solution are: more AP, and reduce each AP power to not interfer or connect so many people.

Also: "rate-limit=2500k/2500k" for each user, you have 500Mbit connection?
Are you set queue for hotspot service?
And for each user specify <your-band>/<numberofmaxconcurrentusers> as "limit", and 2500K for "max-limit"

must be like:
rate-limit="2500k/2500k 0/0 0/0 0/0 5 64k/64k"

keepalive-timeout=45m too high

shared-users=1000 every user share same username and password? No? Set this to 1

hi.

Missing some data:
Routerboard model? RouterOS version? Bios Version?

RB1200
ROS 5.25

this is a concentrator for some AP or is one single AP with HS?

54Mbit [max hypothetic for "g" (not all devices use N)] / 200 user = each user can go to ~0,25Kbit max on the AP.

the solution are: more AP, and reduce each AP power to not interfer or connect so many people.

it's a concentrator of 7 AP's. They are aerohive dualband AP that can manage up to 200 concurrent clients each one. I'm using differentes channels in 2.4 and 5.8Ghz and the power is limited, they are not interfering.

Also: "rate-limit=2500k/2500k" for each user, you have 500Mbit connection?

Here is the thing.
I dont have 500Mbps connection, i do have 50Mbps, but It never gets more than 30Mbps, so I still have 20Mbps free, but the navigation become so slow!!

Are you set queue for hotspot service?
And for each user specify <your-band>/<numberofmaxconcurrentusers> as "limit", and 2500K for "max-limit"

must be like:
rate-limit="2500k/2500k 0/0 0/0 0/0 5 64k/64k"

Ok I understand, Im going to do it, but I think is not the problem.

keepalive-timeout=45m too high

shared-users=1000 every user share same username and password? No? Set this to 1

Yes it is the same username and password for all the users, It's a public Wifi so the captive portal only have a "continue button" and the HTML have embedded this username.

Thanks

Andrés

If you not really need that,
set transparent-proxy to yes
and check how many RAM you have onboard

and upgrade to 5.26 [and better to 6.7]

If you not really need that,
set transparent-proxy to yes
and check how many RAM you have onboard

and upgrade to 5.26 [and better to 6.7]

What impact does transparent proxy have on it? I to am having similar issues where users are getting very slow speeds.