Community discussions

MikroTik App
 
dBCooper
just joined
Topic Author
Posts: 10
Joined: Wed Dec 21, 2016 9:17 pm

No wlan interfaces on hAP ac lite

Wed Dec 21, 2016 11:40 pm

Hi All,

I just purchased THREE RB952Ui-5ac2nD-US devices, and none of them have working wireless out of the box. There are no wlan interfaces. Again, this happens on ALL THREE. No problems setting up everything wired, but I need them for the wireless of course. An intriguing clue is that in System:Resources.PCI, there is an Atheros Communications "unknown device" with device ID 0x0050.

I am on RouterOS 6.37.3, and firmware qca9531L v 3.33.

I would greatly appreciate any help before Christmas arrives! Best regards!

EDIT:
Image
Last edited by dBCooper on Wed Dec 21, 2016 11:51 pm, edited 1 time in total.
 
darkprocess
Member Candidate
Member Candidate
Posts: 249
Joined: Fri Mar 20, 2015 1:16 pm

Re: No wlan interfaces on hAP ac lite

Wed Dec 21, 2016 11:41 pm

Do you have the the wireless package installed ?
 
dBCooper
just joined
Topic Author
Posts: 10
Joined: Wed Dec 21, 2016 9:17 pm

Re: No wlan interfaces on hAP ac lite

Wed Dec 21, 2016 11:43 pm

Do you have the the wireless package installed ?
Yes "wireless" is installed. Thanks for the response.
 
User avatar
mrz
MikroTik Support
MikroTik Support
Posts: 7053
Joined: Wed Feb 07, 2007 12:45 pm
Location: Latvia
Contact:

Re: No wlan interfaces on hAP ac lite

Thu Dec 22, 2016 1:12 pm

Try to reinstall with netinstall, if it doesn't help return device to reseller.
 
dBCooper
just joined
Topic Author
Posts: 10
Joined: Wed Dec 21, 2016 9:17 pm

Re: No wlan interfaces on hAP ac lite

Fri Dec 23, 2016 11:30 am

To anyone interested, the issue has been resolved. The retailer SIL MICRO on Amazon is apparently selling a batch of units that are defective, and I will be returning them. Do not purchase from them. I acquired another unit from Baltic Networks and had no trouble at all with it. MikroTik support assures me that steps will be or have been taken to avoid this in the future.
 
pe1chl
Forum Guru
Forum Guru
Posts: 10223
Joined: Mon Jun 08, 2015 12:09 pm

Re: No wlan interfaces on hAP ac lite

Fri Dec 23, 2016 11:39 am

Are they somehow to blame for that? Selling clone devices or otherwise faked ones?
If not, I don't see a reason why one should not purchase there. A defect can happen
and they should have the opportunity to replace the defective units.
 
User avatar
antonsb
MikroTik Support
MikroTik Support
Posts: 387
Joined: Sun Jul 24, 2016 3:12 pm
Location: Riga, Latvia

Re: No wlan interfaces on hAP ac lite

Sun Dec 25, 2016 10:32 pm

Hi, this is not related to fake devices in any way. There are two scenarios - update bug when cm2 wireless package is used and after update wireless has disapeared. In this case netinstall should get wireless back.
2nd scenario - bad unit. please contact reseller and get your replacement.
 
zack1979
just joined
Posts: 2
Joined: Sat Aug 27, 2016 3:10 am

Re: No wlan interfaces on hAP ac lite

Tue Dec 27, 2016 10:30 pm

hi im having a problem with my sxts i have several sxt lite 5 that lights up without starting or beeps i tried resetting didnt work however ive used netinstall on other sxt lights and worked any help tx

Who is online

Users browsing this forum: No registered users and 63 guests