With the console cable connected and powered on, with hyperterminal window opened, I did not see anything on the screen, I rebooted severally, still same, connected a lan cable, light came on on the LAN, with limite connectivity, waited and activated winbox, cannot see mac address or IP, please what do I do, my network is down, please help,
Try and plug the network cable into the other ports, and see if winbox then finds it.
Do you use the correct setup on the serial port? (115200bit/s, 8 data bits, 1 stop bit, no parity, flow control=none).
And do you use a null-modem cable??? since you don't see anything, this might be your problem.