Restart RB1200 every day, aleatory
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felipesantos
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Restart RB1200 every day, aleatory

by felipesantos » Mon Sep 19, 2011 4:04 am

RB 1200
Traffic - 35MB
Version: 5.6 after 5.7 was drawn

The RouterBoard randomly reboot during the day. Even with lower traffic it restarts. Average temperature 55 degrees. And both have the same problem RouterBoard. I'm worried because I still have two more of them here. Saver if I would like to have more people having the same problem. And how to solve. I have already sent the file to the support. More time someone has already managed to solve the problem.


Thanks

Felipe R. Santos

Temperature
Temperature System
temperatura1-day.png
temperatura1-day.png (1.92 KiB) Viewed 7219 times


Temperature CPU
temperatura4-day.png
temperatura4-day.png (1.96 KiB) Viewed 7219 times


Cpu
cpu1-day.png
cpu1-day.png (3.68 KiB) Viewed 7219 times

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Re: Restart RB1200 every day, aleatory

by franco » Mon Sep 19, 2011 12:04 pm

Hi,

I also have this problem with two RB 600 Board.
Sporadic reboots are on the agenda.
One routerboard have the Version 5.6 and the other 5.7.

Franco

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Re: Restart RB1200 every day, aleatory

by franco » Mon Sep 19, 2011 12:13 pm

right now a RB 433 AH with RouterOS 5.6 has rebooted.
In the LOG you can see the follow message:

router was rebooted without proper shutdown (cause1)


with the Version 4.xx i never have this problems.
I hope MT FIX this problem.

Franco

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Re: Restart RB1200 every day, aleatory

by fildan70 » Wed Sep 28, 2011 11:07 am

Hello everyone.
My RB1200 has problems after a scheduled reboot (swicth off).
After the reboot, the ethernet LEDs number 1 (connected to a cisco router) are turned off. Controls "watchdog" and NetWatch containing scritp running reboot, have no effect.
Given the problems mentioned on this thread at this point I can not understand if the problem is hw or sw type. I do not know what to do. Change rb1200 with another router or wait for new firmware, or send my 1200 for repair hoping it's a hardware problem.

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Re: Restart RB1200 every day

by honzam » Wed Oct 12, 2011 2:26 pm

How did you solve this problem? Firmware latest. ROS 5.7 or a test build 5.8 and still have problems with reboot
:(
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Re: Restart RB1200 every day, aleatory

by hapi » Tue Oct 18, 2011 2:13 am

more people from the Czech Republic has problems with spontaneous reboots. Devices are loaded around 80Mbit. Then there is a random restarts.

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Re: Restart RB1200 every day, aleatory

by jordiv » Thu Oct 20, 2011 6:00 pm

Hi there,

I own two RB1200 that just put them on production and they happen to have that problems. Every 5-30 minutes they reboot aleatory.

Just sent the support.rif to the vendor and to the Mikrotik support.



Jordi.

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Re: Restart RB1200 every day, aleatory

by honzam » Thu Oct 27, 2011 5:37 pm

Any changes for rb1200 in routerboot 2.37 ?
We also have a problem with rebooting - Ticket#2011092166000416
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Re: Restart RB1200 every day, aleatory

by ro000917 » Fri Oct 28, 2011 12:27 am

Im testing firmware 2.37, and maybe OK.
See http://ispforum.cz/viewtopic.php?f=7&t=8033&start=75

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normis
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Re: Restart RB1200 every day, aleatory

by normis » Fri Oct 28, 2011 7:43 am

Upgrade RouterBoot firmware to v2.37
http://routerboard.com/RB1200

Upload the firmware file to router and upgrade with command:
/system routerboard upgrade
Reboot router after this command is entered.

Please send us new supout file if you still experience rebooting on RB1200.
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Re: Restart RB1200 every day, aleatory

by miahac » Fri Oct 28, 2011 4:27 pm

fildan70 wrote:Hello everyone.
My RB1200 has problems after a scheduled reboot (swicth off).
After the reboot, the ethernet LEDs number 1 (connected to a cisco router) are turned off. Controls "watchdog" and NetWatch containing scritp running reboot, have no effect.
Given the problems mentioned on this thread at this point I can not understand if the problem is hw or sw type. I do not know what to do. Change rb1200 with another router or wait for new firmware, or send my 1200 for repair hoping it's a hardware problem.



I have had the EXACT same problem. It was every other day, now every other week. I was connected to a Cisco ASA on one side and Cisco router on the other. Some times both ports went dead. But I could get to the other ports. Upgrading from 5.2 to 5.6 seemed to reduce this occurrence, but it still happens.
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Re: Restart RB1200 every day, aleatory

by miahac » Fri Oct 28, 2011 6:45 pm

normis wrote:Upgrade RouterBoot firmware to v2.37
http://routerboard.com/RB1200

Upload the firmware file to router and upgrade with command:
/system routerboard upgrade
Reboot router after this command is entered.

Please send us new supout file if you still experience rebooting on RB1200.


Sorry did not see this. I will do it.
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Re: Restart RB1200 every day, aleatory

by helectro » Mon Oct 31, 2011 3:29 am

routerboard: yes
model: 433UAH
serial-number: 1E44019DB2E6
current-firmware: 2.29
upgrade-firmware: 2.29

Same Problem reboot cause 1 every 2 hour aprox!!

routerOS 5.5

any idea?

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Re: Restart RB1200 every day, aleatory

by radionet » Mon Oct 31, 2011 2:01 pm

The problem still exist . The board is rebooting one or two times a day
Rb1200 ros v 5.7 firmware 2.37

Lukas
RADIONET

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Re: Restart RB1200 every day, aleatory

by helectro » Mon Oct 31, 2011 3:28 pm

the 433AHU
now is connected by jack a dc power supply 24V/1A
what happens if connect a POE and also let the current through the jack

be burned?
or work as DC BACKUP?

Sorry my poor English

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honzam
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Re: Restart RB1200 every day, aleatory

by honzam » Mon Oct 31, 2011 6:51 pm

radionet wrote:The problem still exist . The board is rebooting one or two times a day
Rb1200 ros v 5.7 firmware 2.37

Lukas
RADIONET


what is in console?
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Re: Restart RB1200 every day, aleatory

by radionet » Mon Oct 31, 2011 6:58 pm

honzam wrote:
radionet wrote:The problem still exist . The board is rebooting one or two times a day
Rb1200 ros v 5.7 firmware 2.37

Lukas
RADIONET


what is in console?


router was rebooted without proper shutdown (cause1)

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Re: Restart RB1200 every day, aleatory

by radionet » Mon Nov 21, 2011 9:20 am

I upgraded to 5.8 and bios 2.37 but problem still exist .
Now the board is still rebooting but only once a week .
In the log : router was rebooted without proper shotdown (cause1)
Is the still problem with soft ?
Lukas
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Re: Restart RB1200 every day, aleatory

by interprime » Fri Nov 25, 2011 10:11 pm

I'm having the same problem, anyone found a solution?

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Re: Restart RB1200 every day, aleatory

by slech » Mon Nov 28, 2011 12:11 pm

Have the same issue with RB1200, ~ once a week.
I upgraded my RB to latest OS and RouterBoot firmware, but now I can't see firmware version after kernel failure.

[admin@gw] >system routerboard print
Code: Select all
routerboard: yes
model: 1200
serial-number: XXXXXX
current-firmware:
upgrade-firmware: 2.37


[admin@gw] >system routerboard settings print
Code: Select all
baud-rate: 115200
boot-delay: 5s
enter-setup-on: any-key
boot-device: nand-if-fail-then-ethernet
cpu-frequency: 666MHz<333DDR>
boot-protocol: bootp
enable-jumper-reset: yes
silent-boot: no


[admin@gw] >system package print
Code: Select all
Flags: X - disabled
 #   NAME                    VERSION                    SCHEDULED             
 0   multicast               5.8                                               
 1   system                  5.8                                               
 2   routeros-powerpc        5.8                                               
 3   security                5.8                                               
 4   ntp                     5.8                                               
 5   ppp                     5.8                                               
 6   dhcp                    5.8                                               
 7   routing                 5.8                                               
 8   routerboard             5.8                                               
 9   user-manager            5.8                                               
10   advanced-tools          5.8                                               
11 X wireless                5.8                                               
12   hotspot                 5.8                                               
13   ups                     5.8                                               
14 X ipv6                    5.8                                               
15   mpls                    5.8                                               
16   gps                     5.8                                               
17   calea                   5.8                               
sorry for my english

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Re: Restart RB1200 every day, aleatory

by honzam » Tue Nov 29, 2011 12:01 pm

Hello Normis. RB1200 have procesor PPC 460GT-SUB600T it runs on 1000Mhz

But default frekvency for this chip is 667Mhz. It can be a source of problems?
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Re: Restart RB1200 every day, aleatory

by rigan123 » Tue Nov 29, 2011 4:18 pm

Could you please check that Watchdog Timer on/off ?
Just go to System>Watchdog and uncheck the timer.

Best Regards,
Rigan.

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Re: Restart RB1200 every day, aleatory

by slech » Thu Dec 01, 2011 6:56 pm

sorry for my english

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Re: Restart RB1200 every day, aleatory

by felipesantos » Fri Dec 02, 2011 3:10 am

The problem seems to have been solved by not using the door 9:10. I started using yesterday finally. The equipment was stopped.

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Re: Restart RB1200 every day, aleatory

by felipesantos » Fri Dec 02, 2011 3:13 am


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Re: Restart RB1200 every day, aleatory

by honzam » Fri Dec 02, 2011 10:10 am

I wonder just how it is with the processor? Picture above
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Re: Restart RB1200 every day, aleatory

by normis » Fri Dec 02, 2011 10:14 am

honzam wrote:I wonder just how it is with the processor? Picture above


you think we changed the CPU with a software update? :) of course not, so your assumption is not correct. it was purely a software issue with the ethernet driver.
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Re: Restart RB1200 every day, aleatory

by slech » Fri Dec 02, 2011 11:56 am

The cause of reboots is defined correctly ?
RB1200 - MD - eth1, eth2, eth3 - reboot
RB1200 - MD - eth0, eth10 - reboot
RB1200 - UA - eth0, eth10 - good

Ticket#2011112866000373
normis, can you please send me link to pre-release of 5.10, or say the date of the release ?
sorry for my english

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Re: Restart RB1200 every day, aleatory

by honzam » Fri Dec 02, 2011 12:20 pm

normis wrote:you think we changed the CPU with a software update? :)

NO, but PPC 460GT-SUB600T = default frekvency for this procesor chip is 667Mhz and your RB1200 have with this procesor chip default frekvency 1000Mhz.
It means that it is overclocked from production?
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Re: Restart RB1200 every day, aleatory

by slech » Mon Dec 05, 2011 3:47 pm

I updated our RB1200 to 5.10 pre.
After ~ 5 hours it rebooted about 10 times in 20 minutes.
Downgraded to 5.8.

As I mentioned early.
We have RB1200 with eth10 and it works perfect.
And we have RB1200 with eth0, eth1, eth2 - that works like this - restarts every day.
sorry for my english

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Re: Restart RB1200 every day, aleatory

by macgaiver » Mon Dec 05, 2011 4:06 pm

Did you sent supout.rif of 5.10 to support@mikrotik.com?
I know what i don't know, do you?

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Re: Restart RB1200 every day, aleatory

by felipesantos » Mon Dec 05, 2011 5:14 pm

macgaiver wrote:Did you sent supout.rif of 5.10 to support@mikrotik.com?


No send. Equipament in test Verson - 5.9 - 2.38

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Re: Restart RB1200 every day, aleatory

by slech » Mon Dec 05, 2011 5:41 pm

Did you sent supout.rif of 5.10 to support@mikrotik.com?

no, because it is a production RB.
sorry for my english

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Re: Restart RB1200 every day, aleatory

by kthameen » Mon Dec 05, 2011 6:56 pm

version v5 is a night a pure nightmare better stay on 4.17 if not using nv2, don't hear what they try convince you its a total failure in stablilty

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Re: Restart RB1200 every day, aleatory

by kthameen » Mon Dec 05, 2011 6:59 pm

kthameen wrote:version v5 is a night a pure nightmare better stay on 4.17 if not using nv2, don't hear what they try convince you its a total failure in stablilty

beware new RBs are not downgraded as for RB433s fw 2.29 is very stable on high loades

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Re: Restart RB1200 every day, aleatory

by normis » Tue Dec 06, 2011 8:49 am

kthameen wrote:version v5 is a night a pure nightmare better stay on 4.17 if not using nv2, don't hear what they try convince you its a total failure in stablilty


what makes you write such harsh baseless statements?
No answer to your question? How to write posts

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Re: Restart RB1200 every day, aleatory

by lan » Thu Dec 08, 2011 4:56 pm

Dear,

i've an 1200, 5.9 frw 2.37, as ospf+mpls router, with all lan used, 2 times of day ospf stuck, if i disable an lan from neighbor router, ospf on 1200 goes up. when i log-in i see BEFORE of FULL->DOWN ethX down. ospf stuck.


any ideas?

Ps: neighbor router is an a rb1100 that work fine.


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Re: Restart RB1200 every day, aleatory

by felipesantos » Sat Dec 10, 2011 4:36 am

normis wrote:
kthameen wrote:version v5 is a night a pure nightmare better stay on 4.17 if not using nv2, don't hear what they try convince you its a total failure in stablilty


what makes you write such harsh baseless statements?


Is there any chance of doing a recall on these MikroTik RB1200? In the equipment if there is a solution for it?

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Re: Restart RB1200 every day, aleatory

by normis » Mon Dec 12, 2011 5:23 pm

felipesantos wrote:
normis wrote:
kthameen wrote:version v5 is a night a pure nightmare better stay on 4.17 if not using nv2, don't hear what they try convince you its a total failure in stablilty


what makes you write such harsh baseless statements?


Is there any chance of doing a recall on these MikroTik RB1200? In the equipment if there is a solution for it?


there is no hardware issue. software bug was fixed already, upgrade RouterOS to new version!
No answer to your question? How to write posts

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Re: Restart RB1200 every day, aleatory

by chadd » Thu Dec 15, 2011 5:52 am

normis wrote:there is no hardware issue. software bug was fixed already, upgrade RouterOS to new version!


Normis,

I am having this same reboot issue with 711 boards, does this problem also include the 711's? If so what software version was supposed to fix it?

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Re: Restart RB1200 every day, aleatory

by normis » Thu Dec 15, 2011 8:28 am

there is no "same" issue with RB711. if they are rebooting, it's because of some other issue. make a new topic or email support.
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Re: Restart RB1200 every day, aleatory

by chadd » Thu Dec 15, 2011 9:06 am

normis wrote:there is no "same" issue with RB711. if they are rebooting, it's because of some other issue. make a new topic or email support.



Thanks for reply,

I started a thread here the other day and it disappeared, but there is also one over in the wireless forum that Uldis responded to and I have also sent in several support files to Uldis but haven't heard anything back, I created another ticket tonight for it. Ticket#2011121566000092

I downgraded one of units I am having problems with to 5.6 with 2.36FW. No reboots yet but it hasn't been long enough to tell for sure.

Thanks,
Chadd

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Re: Restart RB1200 every day, aleatory

by slech » Thu Dec 15, 2011 10:50 am

RB1200
ROS 5.8
I disabled IPSec(switched to SSTP) and now have uptime ~ 2d 21h without restarts.
It seems that my troubles were IPSec related(site-to-site IPSec with default encryption).
sorry for my english

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Re: Restart RB1200 every day, aleatory

by normis » Thu Dec 15, 2011 10:54 am

slech wrote:RB1200
ROS 5.8
I disabled IPSec(switched to SSTP) and now have uptime ~ 2d 21h without restarts.
It seems that my troubles were IPSec related(site-to-site IPSec with default encryption).


1. no, this had nothing to do with IPsec
2. THIS IS ALREADY FIXED IN v5.11 !!! Upgrade and there is no more issue on RB1200
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Re: Restart RB1200 every day, aleatory

by slech » Wed Dec 21, 2011 11:39 am

Can confirm that 5.11 resolved my issue.
RB1200
Ports eth1, eth10
ROS 5.11
IPSec site-to-site
Uptime ~ 2 days.

Thank you.
sorry for my english

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