It is standard practice to offer one year manufacturing warranty and additional one year store warranty. Even Apple has the same terms in Europe.Everything you buy in Poland even if its made in Latvia must have a warranty of at least 2 years, because it is an EU wide law. It is the problem of the reseller if Mikrotik does not offer 2 years warranty. So if CCR dies after 1.5 year, you return the device to your reseller and get a new one or 100% money back and he can try to argue with mikrotik.
Not warranty. There is one year warranty from Mikrotik and 2 years "conformity of the goods with the contract" from purchase.Everything you buy in Poland even if its made in Latvia must have a warranty of at least 2 years, because it is an EU wide law. It is the problem of the reseller if Mikrotik does not offer 2 years warranty. So if CCR dies after 1.5 year, you return the device to your reseller and get a new one or 100% money back and he can try to argue with mikrotik.
http://europa.eu/youreurope/citizens/sh ... dex_en.htmHape could you explain please? so in EU if a device broke down in first year warranty issues producer (mikrotik) if it is broken down in second year warranty issues store (reseller have to pay from his pocket?) Is this what apple doing? And it is demanded by EU wide law?
Even Apple is still less of an "authority" than EU so EU makes the laws and Apple has to shut up and follow as anybody else and its not going to change in near futureIt is standard practice to offer one year manufacturing warranty and additional one year store warranty. Even Apple has the same terms in Europe.Everything you buy in Poland even if its made in Latvia must have a warranty of at least 2 years, because it is an EU wide law. It is the problem of the reseller if Mikrotik does not offer 2 years warranty. So if CCR dies after 1.5 year, you return the device to your reseller and get a new one or 100% money back and he can try to argue with mikrotik.
About extended warranty for CCR, we will discuss it with our sales department.
Yes, even HP started with 12m waranty on cheap Notebook models, but store like us must give 24m...... This is why we refused to sell products like that. We better recommend products like DELL with 36m NBD on-site!It is standard practice to offer one year manufacturing warranty and additional one year store warranty. Even Apple has the same terms in Europe.
About extended warranty for CCR, we will discuss it with our sales department.
Like I have explained above, we are the manufacturer. Resellers are the ones you buy from, and get warranty from. In the mentioned example, you should ask the distributor about this.But Normis, Latvia is a part of EU, shouldn't you, as well, provide 2 year warranty according to law?
Btw, I checked few distributors in EU (i4wifi etc) and most of them give 1 year warranty???
contact the seller, they should be able to arrange it.I have a fried power supply for a ccr, how and where do I obtain a new one.
contact the seller, they should be able to arrange it.I have a fried power supply for a ccr, how and where do I obtain a new one.
MikroTik doesn't have an eBay store Check the invoice, there should be some company name there.contact the seller, they should be able to arrange it.I have a fried power supply for a ccr, how and where do I obtain a new one.
I think you guys were the seller. I bought from mikrotiks ebay store a year or so ago