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Begetan
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CCR 1036-12G-EM reboot problem

Sun Mar 15, 2015 12:13 am

I have CCR 1026-12G-EM which running NAT + Firewall +DHCP server.

When I trying to reboot this device I get "routerboard configuration" message on LCD screen and compleet freeze of device. It's not accessible even by winbox! I have to power off severak time to start it working!!!

First time I did 2 time of power disconnections. Last time I did power disconnectons 4 times in order to push it to work!

Currently I am runing ROS 6.18. Is there anybody familiar with the same problem? This is absolutelly nighmare for production network!
 
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sergejs
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Re: CCR 1036-12G-EM reboot problem

Wed Mar 18, 2015 3:59 pm

1) I strongly suggest to use MikroTik RouterOS vv6.27 on your router. Upgrade instructions are here,
http://wiki.mikrotik.com/wiki/Manual:Upgrading_RouterOS

2) Find Null modem cable and check for console output, that you see when router is not rebooting properly.
 
Begetan
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Re: CCR 1036-12G-EM reboot problem

Wed Mar 18, 2015 9:11 pm

Sergejs

Already done. But I am really afraid to make upgrade due to this issue. I need to prepare at least backup router for the same configuration. So I wondering is anyone have the same issue? Maybe it was some fix in changelog?
 
Begetan
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Re: CCR 1036-12G-EM reboot problem

Sun Apr 05, 2015 6:10 pm

I bought spare CCR-1009-8G-1S in order to create backup router in case of problem with main. It was in default configuration with ROS 6.25. I put 6.27, selected System->Reboot and ... again the same story!

Brand new device without configuraton don't want to reboot. I have to remove power 3 times in order it start to work.

Then I've tried to issue reboot one more time. Finally I got brick! Removed power 10 times, did reset to default - no result!

Can anybody explain me what's going on? How I can get money back? Anybody has the same problem? Just try to reboot you CCR!
 
lunchboxrts
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Re: CCR 1036-12G-EM reboot problem

Mon Apr 06, 2015 6:35 pm

I had a similar issue with early 1009's. They would appear to freeze at power on or reboot. If you let them set like that after roughly 5 min they would finish booting. After a few upgrades of routerboot they stopped doing that and run fine.

I have quite a few later models out and dont have that issue anymore. Just a few dead after a week but that's a separate issue.
 
Begetan
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Re: CCR 1036-12G-EM reboot problem

Sun Apr 26, 2015 4:30 pm

I switched on again completely new CCR-1009-8G-1S with updated software 6.27 and connect console.

It's died. Here is output.
RouterBOOT booter 3.22

CCR1009-8G-1S

CPU frequency: 1200 MHz
  Memory size: 1024 MiB
    NAND size: 128 MiB

Press any key within 2 seconds to enter setup..

loading kernel from nand... OK
setting up elf image... OK
jumping to kernel code
(0,0) hv_panic: corrupt hvfs: computed CRC 0x13244aed, trailer CRC 0xa90a6ba7
(0,0) hv_panic: fatal DTSB read miss, fault addr 0
(0,0) fatal: invalid CPA for page 0
(0,0) Saved register dump:
(0,0) r0  0000_0000_0000_0000  r10 ffff_fffd_0000_0000  r20 0000_0000_003c_0780
(0,0) r1  0000_0000_0000_0000  r11 0000_0000_0000_0000  r21 ffff_fffc_0002_b5a8
(0,0) r2  ffff_fffc_0003_2708  r12 ffff_ffff_ffff_ffff  r22 ffff_fffc_0002_b608
(0,0) r3  ffff_fffc_0010_e7f0  r13 0000_003f_fff0_007f  r23 ffff_fffc_0002_b5a0
(0,0) r4  ffff_fffc_0004_3680  r14 ffff_fffc_0013_0abe  r24 ffff_fffc_0010_e6a0
(0,0) r5  ffff_fffc_0012_a550  r15 0000_0000_0000_0061  r25 ffff_fffc_0010_e688
(0,0) r6  0000_0000_0000_1000  r16 0000_0000_0005_fcb9  r26 ffff_fffc_0010_e690
(0,0) r7  0000_0000_0000_0080  r17 0000_0001_6031_e12a  r27 ffff_fffc_0010_e658
(0,0) r8  0000_0000_0000_2600  r18 0000_0000_0000_000f  r28 ffff_fffc_0010_e650
(0,0) r9  ffff_fffc_0016_3018  r19 0000_0000_0000_0005  r29 ffff_fffc_0010_e660
(0,0) lr  0000_0000_0000_0000  sp  ffff_fffc_0003_3808
(0,0) im  0000_003f_fff0_007f  ex0 ffff_fffc_0000_61a0  ex1 0000_0000_0000_0003
What should I do now?
 
Begetan
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Re: CCR 1036-12G-EM reboot problem

Tue Jun 30, 2015 12:59 am

Here is reply from Mikrotik support team. I did step 2 with netinstall. Sowething was wrong during regular software upgrade. You need console cable of course.
Hello,

1) Power your device off;
2) Press and hold reset button;
3) Power device on;
4) Hold reset button pressed for 1-2 seconds and then release;
5) If device boots up, then run command "/system routerboard upgrade"

If previously mentioned steps do not help, then use Netinstall for installation.
http://wiki.mikrotik.com/wiki/Manual:Netinstall

If you have managed to do both of the things above (fresh firmware and version of
RouterOS), then unfortunately you will need to send this device to RMA. Seems more
like an hardware issue, but I advise to perform fresh installation in case it helps.
 
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BartoszP
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Re: CCR 1036-12G-EM reboot problem

Sat Oct 03, 2020 10:41 pm

I know, I know ... very old topic but :
RouterBOOT booter 6.46.5

CCR1036-12G-4S

CPU frequency: 1200 MHz
Memory size: 4096 MiB
NAND size: 1024 MiB

Press any key within 2 seconds to enter setup..

loading kernel..... OK
setting up elf image... OK
jumping to kernel code
(0,0) hv_panic: corrupt hvfs: computed CRC 0x174b4151, trailer CRC 0xdb2e5403
(0,0) hv_panic: fatal DTSB read miss, fault addr 0
(0,0) fatal: invalid CPA for page 0
(0,0) Saved register dump:
(0,0) r0 0000_0000_0000_0000 r10 ffff_fffd_0000_0000 r20 0000_0000_003c_0780
(0,0) r1 0000_0000_0000_0000 r11 0000_0000_0000_0000 r21 ffff_fffc_0002_b8b0
(0,0) r2 ffff_fffc_0003_2b20 r12 ffff_ffff_ffff_ffff r22 ffff_fffc_0002_b910
(0,0) r3 ffff_fffc_0010_e7f0 r13 0000_003f_fff0_007f r23 ffff_fffc_0002_b8a8
(0,0) r4 ffff_fffc_0004_3a98 r14 ffff_fffc_0013_0abe r24 ffff_fffc_0010_e6a0
(0,0) r5 ffff_fffc_0012_a5d0 r15 0000_0000_0000_0064 r25 ffff_fffc_0010_e688
(0,0) r6 0000_0000_0000_1000 r16 0000_0000_0005_fcb9 r26 ffff_fffc_0010_e690
(0,0) r7 0000_0000_0000_0080 r17 0000_0002_1fc2_ba41 r27 ffff_fffc_0010_e658
(0,0) r8 0000_0000_0000_2600 r18 0000_0000_0000_000f r28 ffff_fffc_0010_e650
(0,0) r9 ffff_fffc_0016_3018 r19 0000_0000_0000_0005 r29 ffff_fffc_0010_e660
(0,0) lr 0000_0000_0000_0000 sp ffff_fffc_0003_3c20
(0,0) im 0000_003f_fff0_007f ex0 ffff_fffc_0000_62a0 ex1 0000_0000_0000_0003
Router worked as VPN server for over half a year. Switched off ... switched on ... and it zonked out at kernel booting
Netinstall woke it up from coma.
 
jebz
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Re: CCR 1036-12G-EM reboot problem

Sun Oct 04, 2020 1:58 pm

I know, I know ... very old topic but :

Router worked as VPN server for over half a year. Switched off ... switched on ... and it zonked out at kernel booting
Netinstall woke it up from coma.
I'd check the power supply.

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