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mennowz
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I know you're not supposed to laugh..

Mon Jul 11, 2016 7:25 pm

At your customer, but i fell off the chair.

Customer : 'I'm not getting the speeds you advertised'
Me : 'Let me take a look... hmmm -85/-90 .. that's not good' .. can you send me a picture of how you mounted the dish?
Customer : 'sends whatsapp with image'

Image

Guess that's what happens when you let customers mount the stuff themselves :):) .. don't worry : NOW he KNOWs how to mount it ;)
 
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ZeroByte
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Re: I know you're not supposed to laugh..

Mon Jul 11, 2016 7:44 pm

You should have launched a satellite and placed it directly in front of the SXT's alignment.
Companies that don't go the extra mile for their customers deserve to go out of business.
;)
 
andriys
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Re: I know you're not supposed to laugh..

Mon Jul 11, 2016 7:51 pm

There was a special topic for this kind of posts: http://forum.mikrotik.com/viewtopic.php?f=2&t=31711.
It used to be pinned, but not anymore.
 
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Paternot
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Re: I know you're not supposed to laugh..

Tue Jul 12, 2016 3:07 am

You should have launched a satellite and placed it directly in front of the SXT's alignment.
Companies that don't go the extra mile for their customers deserve to go out of business.
;)
In the geosync satellite case, the extra 26199 miles... :D
 
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ZeroByte
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Re: I know you're not supposed to laugh..

Tue Jul 12, 2016 5:50 pm

In the geosync satellite case, the extra 26199 miles... :D
I almost said geosync - but since the SXT is pointing directly at the zenith, unless the site's latitude is less than 1/2 of the SXT's beam width, the satellite won't be able to link up to it.
I suppose he could just have a helicopter hover above it with a relay radio. That sounds reasonable.
 
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Paternot
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Re: I know you're not supposed to laugh..

Tue Jul 12, 2016 7:27 pm

In the geosync satellite case, the extra 26199 miles... :D
I almost said geosync - but since the SXT is pointing directly at the zenith, unless the site's latitude is less than 1/2 of the SXT's beam width, the satellite won't be able to link up to it.
I suppose he could just have a helicopter hover above it with a relay radio. That sounds reasonable.
The fuel cost would be a killer though...

How about a drone, moored with electric lines? Yes! That's it! We need a POE drone, to deploy this kind of installation! We should open a requested feature: An RB, with POE, 6 propellers, auto stabilizing and 3 miniPCI slots!

It would be a killer, I say. :D
 
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ZeroByte
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Re: I know you're not supposed to laugh..

Tue Jul 12, 2016 10:06 pm

Now that's what I call IP mobility!
 
paulct
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Re: I know you're not supposed to laugh..

Wed Jul 13, 2016 9:37 am

Haha at least they didn't mount it in their basement. 
 
haik01
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Re: I know you're not supposed to laugh..

Thu Jul 14, 2016 9:44 am

Maybe the customer wanted to control a drone with WiFi, and his home router was not strong enough to cover several 100 meters.... And since drones go straight up, so it is reasonable..... hi...hi...  :D

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