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MikroTik App
 
jayk
newbie
Topic Author
Posts: 44
Joined: Thu Dec 20, 2007 9:04 pm

Dude Not Notifying When Unit Goes Down

Fri Nov 14, 2014 6:44 pm

We have been using the Dude for quite some time now. Recently it seems that it has stopped notifying us when a unit goes down. It does notify is when it comes back up though. We use a simple ping of the monitored device and have the Dude setup to e-mail us through a Gmail account. We are using the default settings for polling. Why will it tell us when a unit comes back online but not when it goes offline. For us we really need to know when it goes down. Maybe we have some settings wrong. Not sure. It has been working for quite a while. Not sure if this plays into it but we had to rebuild our Dude server and are now using MicroSoft Server 2008 and not Microsoft Server 2003. Any ideas or help would be much appreciated.

Thanks

Jay
 
lebowski
Forum Guru
Forum Guru
Posts: 1619
Joined: Wed Aug 27, 2008 5:17 pm

Re: Dude Not Notifying When Unit Goes Down

Fri Nov 14, 2014 8:28 pm

Check to make sure that settings have not changed. Under the device settings, polling, make sure "use notification" is "not selected" to be certain that you are using the global notification, then under settings (top left), polling, make sure notification is checked, click the 3 dots, double click Notification, under advanced make sure "unstable to down" is checked.

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