Hi Forum members,
Currently I engaged a security vendor "Resecurity".
Abit of info:
License is level 6.
Using two ISP for the routers
3 Vlans
So, my security vendor claimed the backup features only can be implemented with additional configuration and probably some scripting.
Due to my own mistake of misconfigurarion resulted to break the wan interface I believe. I accidentally executed the "default-configuration" on a live environment by doing print the config in CLI menu, then highlight the text with mouse and right click. The right click action causing the copied text to paste and execute.
So my vendor claimed I messed up the firewall until the whole system akin to reset. In order to rectify the issue, they labour cost amount to a few thousand dollars to USD7.4k.
Kindly please advise, or any expert willing to assist me.