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Nekkoy
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Joined: Mon Aug 21, 2023 3:06 pm

All interfaces shutdown randomly

Mon Aug 21, 2023 3:38 pm

Hello everyone, I'm in a very difficult situation. CCR1036-8G-2S+ acts as a BRAS for ~1000 PPPoE connections.
Periodically, all interfaces turn off for a couple of seconds and then turn on again. I didn’t notice any sequence, it can be repeated a couple of times a day, or maybe 1 time in 2-3 days.
Device temperature is normal (23° device and 44° CPU).
AVG CPU load ~15-30%
There are no errors on interfaces.
There are no errors in the logs.
There are also no scripts and tasks in the scheduler.

Firmware 7.10.2 (stable)
Disk bad blocks: 0.1%

I will be glad for any help
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wispmikrotik
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Re: All interfaces shutdown randomly

Mon Aug 21, 2023 3:56 pm

Hello,

I had similar problems (now under observation) with the same version 7.10.2 on a hAP ax lite.

Currently on version 7.11 with no crashes in 3 days.

Image

Regards,
 
Nekkoy
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Re: All interfaces shutdown randomly

Mon Aug 21, 2023 4:14 pm

Hello,

I had similar problems (now under observation) with the same version 7.10.2 on a hAP ax lite.

Currently on version 7.11 with no crashes in 3 days.
Regards,
Thanks for the information, I will try to update to 7.11
 
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mohanad1989
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Re: All interfaces shutdown randomly

Thu Sep 07, 2023 1:07 pm

I'm experiencing a similar problem, did you find a solution?
 
Nekkoy
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Re: All interfaces shutdown randomly

Tue Oct 17, 2023 12:47 pm

I'm experiencing a similar problem, did you find a solution?
Not yet, im done update to 7.11 and this helps little bit but shutdowns still happening but now not very often (7 times in september)
Today I decided to install the old version 7.8
 
AidanAus
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Re: All interfaces shutdown randomly

Thu Oct 19, 2023 4:05 am

Any of you have l3 hardware offloading enabled? If so try disabling it and seeing if that helps with the stability at all?
/interface/ethernet/switch set 0 l3-hw-offloading=no

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