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MikroTik App
 
jurijus01
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hAP lite - nothing works. Please help

Mon Mar 04, 2024 2:36 pm

Hello all,

Have hAP lite bought from Amazon UK. Never used before. Had reset until ACT light started flashing.

No ping to 192.168.88.1

Not discovered in Neighbors in Winbox.

Winbox not connecting to MAC address listed on the box via Ethernet port 1.

Comes up with wireless network MikroTik-524529 and these are last 6 numbers of WiFi MAC address. So what. No idea what the password is. None of the passwords listed on the box match.

Attaching picture of the label.

Please help!
 
holvoetn
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Re: hAP lite - nothing works. Please help

Mon Mar 04, 2024 2:42 pm

To my knowledge hap Lite doesn't have default passwords ?

Winbox (connect to ether port different from 1): admin/<blank>
Wifi: just connect, no passwd. And then admin/<blank>

If however someone else already had this device configured, best to reset to factory settings (2nd option).

From user manual
Reset button
RouterBOOT reset button has the following functions. Press the button and apply the power, then:

Release the button when green LED starts flashing, to reset RouterOS configuration to defaults.
Release the button when the LED turns solid green to clear all configuration and defaults.
Release the button after LED is no longer lit (~20 seconds) to cause a device to look for Netinstall servers (required for reinstalling RouterOS over the network).
 
jurijus01
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Re: hAP lite - nothing works. Please help

Mon Mar 04, 2024 3:00 pm

" (connect to ether port different from 1)"

That's what it was all about! It became discoverable in Winbox and login/pass from the label matched. Thank you so much for help!!

Thumbs down for Mikrotik making things painful. This priceless advice "connect to ether port different from 1" is not listed in any online instructions about how to reset, such as this one
https://help.mikrotik.com/docs/display/UM/hAP+lite
 
holvoetn
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Re: hAP lite - nothing works. Please help

Mon Mar 04, 2024 3:02 pm

Actually it is mentioned.
Quickstart
Please follow these quick steps to set up your device:

Connect your ISP Ethernet cable to the Ethernet port 1.
If ISP is on ether1, you can not connect your computer to ether 1 anymore, can you ?
So ...
 
jaclaz
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Re: hAP lite - nothing works. Please help

Mon Mar 04, 2024 3:34 pm

To be fair, judging from the frequency with which the issue is posted on the forum, it is not very clear.
Particularly for an AP, it can be confusing.

In a home setup, if there is a ISP modem, it has typically 4 LAN ports.
So, in the simplest possible setup, you have your desktop/or laptop connected to one of these LAN ports, and your AP would go to one of the other three ports, that would be understood as "ISP ethernet cable" and thus put into ether1 of the AP.
Then, since the 4 LAN ports of the ISP modem/router are in a bridge, the user will attempt connecting to the Mikrotik.

I don't think it would cost that much to Mikrotik to add a sentence *like*:
WARNING: Default factory setup sets ether1 as a WAN port and for security reasons access to the device settings from that port is prevented. Only use Winbox or browser when connected to any of the other ports (ether2-ethern), the device address on these other ports (NOT ether1) is 192.168.88.1 and a DHCP server is enabled leasing addresses in the 192.168.88.0/24 subnet.
Last edited by jaclaz on Mon Mar 04, 2024 3:45 pm, edited 1 time in total.
 
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normis
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Re: hAP lite - nothing works. Please help

Mon Mar 04, 2024 3:40 pm

In addition to this being written in the documentation, hAP lite also has clear text "INTERNET" above the first port. So this is where the internet cable goes.
 
jaclaz
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Re: hAP lite - nothing works. Please help

Mon Mar 04, 2024 3:56 pm

Sure, you know, a lot of the forum members know, and those that miss the implied fact that "because this is internet then it cannot be used to access the device" will come here frustrated asking for help and they will be told "do not use ether1 to access the device".

I was suggesting that if Mikrotik would state this fact more explicitly on documentation/device manuals, etc. those people missing the subtleties would likely be spared some frustration, remember that they are your customers.

In other fields (take safety as an example) when a certain number of accidents happen, notwithstanding the presence of a clear warning sign stating the danger, usually the sign is changed or integrated with more, different signs or other measures are put into effect in order to avoid the same accident to happen again.

It seems to me like the way FAQ's (Frequently Asked Questions) should be managed, the sheer fact that the question is frequently asked should mean that a non-zero amount of users asks it because *something* is *somehow* not clear in the instructions/documentation. Besides adding to the list the corresponding FGA (Frequently Given Answer) the goal should be to integrate the instructions/documentation in such a way that the particular question can be demoted to RAQ (Rarely Asked Question).

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