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BavariAlex
just joined
Topic Author
Posts: 5
Joined: Sun Mar 17, 2024 12:30 pm

Forum credentials reset

Sun Mar 17, 2024 12:39 pm

@ board admin:

I registered on these forums a while ago and managed to loose my credentials, especially the forum user name.

So I ran the "forgot my password" dialog (which involves my e-mail-address) and got a password reset link, which worked.

However, I still have no clue about my old user name, which is required to log in, so I was still stuck.

The login page then suggested to contact a board admin in case of unsolvable trouble. However, the link was disabled.

In the end I had to re-register under a different mail address and I still don't know my old user name.

Bottom line: That "forgot my password" thingy leaves room for improvement :)

Cheers,
BavariAlex
 
holvoetn
Forum Guru
Forum Guru
Posts: 5500
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Forum credentials reset

Sun Mar 17, 2024 12:58 pm

You can best address your request to support@mikrotik.com
 
BavariAlex
just joined
Topic Author
Posts: 5
Joined: Sun Mar 17, 2024 12:30 pm

Re: Forum credentials reset

Sun Mar 17, 2024 1:10 pm

Will do, thank you.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26387
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia

Re: Forum credentials reset

Tue Mar 19, 2024 8:22 am

If you have not used the forum, so why can't you just use the new username? What is the benefit of finding out your old inactive user? Forum deletes inactive users after a while, if they have no posts.

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