Hi
Since 1/2 hour from Spain we can't get any mynetname host resolved and cloud services seem to fail too. Tried with 3 diferent service providers and diferent DNS servers with the same result
With ping for exemple we get -> while resolving ip-address: could not get answer from dns server
This is urgent as we have many remote services and vpn's relaying on mynetname Mikrotik's cloud services.
Many thanks
Re: mynetname & cloud services failing *urgent*
Same issue here, tried multiple DNS sources as well as destination address to no avail.
@matiss you seem to still be in office, can you relay this to the right department please? 
Code: Select all
; <<>> DiG 9.18.24 <<>> <redacted>.sn.mynetname.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 8523
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;<redacted>.sn.mynetname.net. IN A
;; Query time: 2 msec
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
;; WHEN: Mon Apr 15 16:44:09 CEST 2024
;; MSG SIZE rcvd: 58
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Re: mynetname & cloud services failing *urgent*
same here:
Code: Select all
; <<>> DiG 9.18.18-0ubuntu0.22.04.2-Ubuntu <<>> -t ANY @1.1.1.1 xxxxxxxxxx.sn.mynetname.net
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOTIMP, id: 63877
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;xxxxxxxxxx.sn.mynetname.net. IN ANY
;; Query time: 20 msec
;; SERVER: 1.1.1.1#53(1.1.1.1) (TCP)
;; WHEN: Mon Apr 15 16:48:43 CEST 2024
;; MSG SIZE rcvd: 57
Re: mynetname & cloud services failing *urgent*
same here, all the namservers for the Cloud services seems to be down.
here is a dns query from Google DNS
here is a dns query from Google DNS
Code: Select all
{
"Status": 2 /* SERVFAIL */,
"TC": false,
"RD": true,
"RA": true,
"AD": false,
"CD": false,
"Question": [
{
"name": "e32*****HIDDEN_FOR_SECURITY_PURPOSES****.sn.mynetname.net.",
"type": 1 /* A */
}
],
"Comment": "All name servers for zone unresponsive (no query sent)."
}
Last edited by mpuria on Mon Apr 15, 2024 6:00 pm, edited 1 time in total.
Re: mynetname & cloud services failing *urgent*
We are working to resolve this issue!
Re: mynetname & cloud services failing *urgent*
Thank you for the quick acknowledgement!We are working to resolve this issue!
Re: mynetname & cloud services failing *urgent* [SOLVED]
Cloud/DDNS is back.
Re: mynetname & cloud services failing *urgent*
Thanks, what's the best way to report this kind of problems ?
We are working to resolve this issue!