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Posts: 242
Joined: Sat May 29, 2004 11:24 pm
Location: Glos, UK

Hotspot Manager randomly disables users

Wed Jun 15, 2005 11:46 am

I'm finding that the MT Hotspot Manager disables our hotspot users after a few hours if they are inactive - despite the user having plenty of time left in their account.

Has anyone else noticed this behaviour?

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edzix
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Posts: 333
Joined: Thu Jul 01, 2004 3:01 pm
Location: Latvia

Thu Jun 16, 2005 3:35 pm

this should be fixed in a short time.

Edgars
 
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Member Candidate
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Topic Author
Posts: 242
Joined: Sat May 29, 2004 11:24 pm
Location: Glos, UK

Fri Jun 24, 2005 1:43 pm

Well I'm still waiting. We have customers who have paid to use the internet and the system is still disabling them - despite having plenty of time left on each account. Its embarrassing!

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OrCAD
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Joined: Wed Apr 20, 2005 12:37 pm

Fri Jun 24, 2005 10:01 pm

I've same problem, in log I see "lost dhcp lease" caused, I think, from B in Active User... can I solve this?
10x
 
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Member Candidate
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Topic Author
Posts: 242
Joined: Sat May 29, 2004 11:24 pm
Location: Glos, UK

Wed Jun 29, 2005 11:19 pm

It gets worse - now ALL my user accounts have been disabled, and most of these have not been purchased yet!

What is happening?

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edzix
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Posts: 333
Joined: Thu Jul 01, 2004 3:01 pm
Location: Latvia

Thu Jun 30, 2005 2:55 pm

we have fixed one bug. It should be okey now.

Edgars

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