Community discussions

Search found 47 matches

by Elans
Thu Sep 19, 2019 1:53 pm
Forum: RouterBOARD hardware
Topic: Powerbox Pro - Viewing total power usage.
Replies: 1
Views: 306

Re: Powerbox Pro - Viewing total power usage.

For this particular device "total power consumption" is not implemented.
by Elans
Thu Sep 05, 2019 8:21 am
Forum: General
Topic: wAP case repair?
Replies: 2
Views: 455

Re: wAP case repair?

There are no standard solution.
If device is mounted "properly" (as example, it is not upside down), there should not be problems since water can't get in. Although we would recommend to fill panel hole at least with something which would not let humidity in.
by Elans
Thu Sep 05, 2019 7:57 am
Forum: RouterBOARD hardware
Topic: CCR1036-8G-2S+ PSU VOLTAGE [SOLVED]
Replies: 1
Views: 257

Re: CCR1036-8G-2S+ PSU VOLTAGE [SOLVED]

CCR1016.. & CCR1036.. r1 can be used only with 24V.
CCR1016.. & CCR1036.. r2 can be used only with 12V.

Be very careful when you change internal open frame PSU, if there will be an overvoltage, warranty will be automatically voided.
by Elans
Tue Sep 03, 2019 2:33 pm
Forum: General
Topic: mAP lite on 6.45.5 allways blank config after reset-configuration
Replies: 2
Views: 423

Re: mAP lite on 6.45.5 allways blank config after reset-configuration

Thank you for clarifying the issue, we have reproduced it and will fix it as soon as possible.
You can run command /system default-configuration print to see exact applied default configuration commands.
by Elans
Tue Sep 03, 2019 8:29 am
Forum: General
Topic: Audible Alert (beep) RB750R2 Hex Lite [SOLVED]
Replies: 2
Views: 307

Re: Audible Alert (beep) RB750R2 Hex Lite [SOLVED]

No, this device does not have beeper.
by Elans
Tue Sep 03, 2019 8:09 am
Forum: Announcements
Topic: v6.45.5 [stable] is released!
Replies: 54
Views: 14922

Re: v6.45.5 [stable] is released!

On the topic of CRS328: Since there are always going to be conflicting opinions between people who require a quieter experience and don't mind it running hotter (but still within spec) than usual and people who don't mind the noise and prefer running them cooler.. Why not finally offer options to s...
by Elans
Tue Sep 03, 2019 7:39 am
Forum: RouterBOARD hardware
Topic: High ambient temperature
Replies: 6
Views: 684

Re: High ambient temperature

Temperatures are normal for both devices. Obviously it would be "better" if there would be some kind of active cooling installed in your rack, but, if there are no such option, then ~40C ambient temperature is still comfortable for the devices.
by Elans
Tue Sep 03, 2019 7:29 am
Forum: RouterBOARD hardware
Topic: RB962UiGS-5HacT2HnT - Ubiquiti Unifi UAP-AC-IW
Replies: 3
Views: 440

Re: RB962UiGS-5HacT2HnT - Ubiquiti Unifi UAP-AC-IW

What are the "Ubiquiti Unifi UAP-AC-IW" PoE-in specification/requirements?

Note that hAP ac PoE-out provides only "Passive PoE".

PoE in input Voltage: 11-57 V
PoE out: Passive PoE


https://mikrotik.com/product/RB962UiGS-5HacT2HnT
by Elans
Tue Aug 27, 2019 8:44 am
Forum: RouterBOARD hardware
Topic: CAP AC bricked after RouterOS upgrade
Replies: 7
Views: 712

Re: CAP AC bricked after RouterOS upgrade

Did you happen to get Protected RouterBOOT enabled? No ofc not, I didn't even know that existed till after this happen.. As I said it was brand new device, first boot, went straight to os update and it bricked If you did exactly what you said in your first post, try backup bootloader. Information f...
by Elans
Mon Aug 26, 2019 2:21 pm
Forum: General
Topic: wAP R (RBwAPR-2nD) - factory reset?
Replies: 2
Views: 361

Re: wAP R (RBwAPR-2nD) - factory reset?

Hello, If you have changed MikroTik default configuration to non-default, you will need to Netinstall the device. Reset and Netinstall description see below: https://wiki.mikrotik.com/wiki/Manual:Reset https://wiki.mikrotik.com/wiki/Manual:Netinstall If you have turned ON protected booloader, then y...
by Elans
Mon Aug 26, 2019 8:44 am
Forum: RouterBOARD hardware
Topic: wAP R/LTE Power Connectors
Replies: 5
Views: 667

Re: wAP R/LTE Power Connectors

@liamharrison3

There is no additional features if you use it. Automotive connector is another option of how to power this device.
by Elans
Mon Aug 26, 2019 8:39 am
Forum: RouterBOARD hardware
Topic: PowerBox Pro power supply outdoor environment
Replies: 3
Views: 461

Re: PowerBox Pro power supply outdoor environment

Tested ambient temperature is from -40°C to 70°C. If temperature range is from -20°C to +40°C, there should not be any problems. Device PoE out support 802.3af/at standard, however, you will need 48V ... 57V PSU since Ethernet ports 2-5 can power other PoE capable devices with the same voltage as ap...
by Elans
Mon Aug 26, 2019 8:25 am
Forum: Announcements
Topic: v6.46beta [testing] is released!
Replies: 87
Views: 27619

Re: v6.46beta [testing] is released!

@CoUL @Bolle

Thank you for the update. This issue has been reproduced, currently you may try to use custom uploaded files for The Dude background.
by Elans
Fri Aug 23, 2019 12:31 pm
Forum: Announcements
Topic: v6.46beta [testing] is released!
Replies: 87
Views: 27619

Re: v6.46beta [testing] is released!

And what about monitoring for SNMP v3 in The Dude?
Same problem for me.
@Dude2048 @CoUL

Have you updated The Dude server device with latest RouterOS beta version???
by Elans
Fri Aug 23, 2019 7:54 am
Forum: The Dude
Topic: Link Label on the foreground
Replies: 2
Views: 500

Re: Link Label on the foreground

No, there is no such option. You may try to change "device" size if that somehow helps you.
by Elans
Thu Aug 22, 2019 5:09 pm
Forum: RouterBOARD hardware
Topic: [hAP ac2] None of ethernet port work
Replies: 8
Views: 877

Re: [hAP ac2] None of ethernet port work

Is there any LED activity (blinking) when you attempt to go in Netinstall mode (press and hold reset button and then apply power)?
by Elans
Thu Aug 22, 2019 7:18 am
Forum: RouterBOARD hardware
Topic: CCR1036 memory upgrade question
Replies: 29
Views: 4505

Re: CCR1036 memory upgrade question

New ones comes with 2 PSU, that is true. To be sure whether you have r2 at the end of serial number, you can find it on device back side, there must be written SN/MF week/r2.
by Elans
Tue Aug 20, 2019 7:39 am
Forum: RouterBOARD hardware
Topic: CCR1009 temperature sensor issue
Replies: 4
Views: 590

Re: CCR1009 temperature sensor issue

On which exact CCR1009 model you have noticed such CPU behavior (if possible, provide SN)? We will try to reproduce it locally.
by Elans
Mon Aug 19, 2019 8:48 am
Forum: Announcements
Topic: v6.45.3 [stable] is released!
Replies: 90
Views: 24615

Re: v6.45.3 [stable] is released!

omnitik crashes after upgrading firmware version to 6.45.3
Provide more detailed information about "crash". After crash appears, write to support@mikrotik.com and send supout file from your router.
by Elans
Fri Aug 16, 2019 9:04 am
Forum: General
Topic: Frontal leds in hap AC2
Replies: 1
Views: 261

Re: Frontal leds in hap AC2

Unfortunately, for this particular device, you can only use "dark mode", there is no possibility to control ether1-ether5 LEDS.
Currently there is no information about future hAP ac² releases.
by Elans
Thu Aug 15, 2019 4:29 pm
Forum: General
Topic: Please add documentation for ping-timeout added in 6.43
Replies: 11
Views: 1081

Re: Please add documentation for ping-timeout added in 6.43

Somehow we have missed to update wiki Watchdog page, now this feature is documented.
https://wiki.mikrotik.com/wiki/Manual:System/Watchdog
by Elans
Thu Aug 15, 2019 12:57 pm
Forum: General
Topic: Restrict SNMP to use V3 only
Replies: 3
Views: 644

Re: Restrict SNMP to use V3 only

You have to configure "snmp community" (through GUI it would be IP -> SNMP -> Communities) where you will specify security, authentication protocol etc.

Detailed description about Community Properties:
https://wiki.mikrotik.com/wiki/Manual:S ... Properties
by Elans
Thu Aug 15, 2019 8:53 am
Forum: General
Topic: GPeR with sxt 2 (RBSXTG-2HnD)
Replies: 3
Views: 595

Re: GPeR with sxt 2 (RBSXTG-2HnD)

GPeR PoE in supports 802.3af/at or Passive PoE (24 - 57 V). Voltage drop on the cable and on GPeR units needs to be taken into account when calculating PoE-in possibility.
by Elans
Wed Aug 14, 2019 11:03 am
Forum: RouterBOARD hardware
Topic: CRS305 - Bent switchports (Quality issue)
Replies: 2
Views: 827

Re: CRS305 - Bent switchports (Quality issue)

Mostly it is as @Tobei has described. There are no problems in photos you have attached. In case you see (receive) device with bent case, broken ports or other parts etc. visual damages, let us know.
by Elans
Wed Aug 14, 2019 7:52 am
Forum: General
Topic: Restrict SNMP to use V3 only
Replies: 3
Views: 644

Re: Restrict SNMP to use V3 only

Hello,

You can use only SNMP v3 for monitoring.
More information about SNMP find below:
https://wiki.mikrotik.com/wiki/Manual:SNMP
by Elans
Mon Aug 12, 2019 8:07 am
Forum: General
Topic: GPeR with sxt 2 (RBSXTG-2HnD)
Replies: 3
Views: 595

Re: GPeR with sxt 2 (RBSXTG-2HnD)

Depends on the cable (voltage drop) and PSU you are planning to use, but overall, in described setup, it should work without any problems .

GPeR full description:
https://i.mt.lv/cdn/rb_files/GPeR-1564987196.pdf
by Elans
Mon Aug 12, 2019 7:21 am
Forum: RouterBOARD hardware
Topic: RB4011 Metal temperature is really hot
Replies: 46
Views: 6539

Re: RB4011 Metal temperature is really hot

Please read previous comments, @normis already gave an explanation (Fri Mar 29): "The device has a very high performance CPU and no active cooling, the enclosure is made to act as a heatsink. It is designed to be hot. Without active cooling fans, you can't make it cooler. Even just running idle at l...
by Elans
Fri Aug 09, 2019 9:19 am
Forum: RouterBOARD hardware
Topic: RBSXTR&R11e-LTE + Back Up Link
Replies: 2
Views: 350

Re: RBSXTR&R11e-LTE + Back Up Link

In the link below you can find a useful article on how to switch between SIM cards. As @sebastia have said - you have to do it with script, to do it automatically.
https://wiki.mikrotik.com/wiki/Dual_SIM_Application
by Elans
Thu Aug 08, 2019 2:02 pm
Forum: RouterBOARD hardware
Topic: PW48V-12V85W input voltage range
Replies: 1
Views: 255

Re: PW48V-12V85W input voltage range

Hello,
The supported input range is 36V-57V
by Elans
Wed Aug 07, 2019 1:06 pm
Forum: RouterBOARD hardware
Topic: RB952 - hard reset jumper
Replies: 2
Views: 386

Re: RB952 - hard reset jumper

You may try to reset this device by connecting this pin (see attachment) to ground.
by Elans
Wed Aug 07, 2019 8:04 am
Forum: RouterBOARD hardware
Topic: Need switch in the form patch panel (20+2 ports)
Replies: 1
Views: 392

Re: Need switch in the form patch panel (20+2 ports)

Thank you for your suggestion.
For now, MikroTik available switches you can see here https://mikrotik.com/products/group/switches
by Elans
Tue Aug 06, 2019 11:13 am
Forum: RouterBOARD hardware
Topic: Electrical Problems Causing Failure
Replies: 10
Views: 1294

Re: Electrical Problems Causing Failure

Any consensus if this is a problems on the power supply or network side? All PSU have survived each failure, but by capacitor failure location I would assume it's coming from the PSU side? From information you have provided, it looks like problem is in PSU (powering) side. Unfortunately, without fu...
by Elans
Mon Aug 05, 2019 8:30 am
Forum: RouterBOARD hardware
Topic: CRS312 combo ports
Replies: 2
Views: 413

Re: CRS312 combo ports

Hello,

Independent ethernet ports support 10M/100M/1G/2.5G/5G/10G
Ethernet combo ports 10M/100M/1G/2.5G/5G/10G
SFP combo ports 1G/10G
MGMT/BOOT ethernet port 10M/100M
by Elans
Fri Aug 02, 2019 9:38 am
Forum: RouterBOARD hardware
Topic: RB4011 Meltdown
Replies: 4
Views: 1129

Re: RB4011 Meltdown

Based on photos, this looks like an overvoltage, however, without full inspection we are unable to provide any additional details, this is very specific case. Please write to support@mikrotik.com and refer to this post.
by Elans
Fri Aug 02, 2019 8:34 am
Forum: The Dude
Topic: Best Practices for initial Dude install?
Replies: 4
Views: 711

Re: Best Practices for initial Dude install?

Yes. Installation guide and requirements see below:
https://wiki.mikrotik.com/wiki/Manual:T ... stallation

The Dude manual:
https://wiki.mikrotik.com/wiki/Manual:The_Dude
by Elans
Wed Jul 31, 2019 1:00 pm
Forum: RouterBOARD hardware
Topic: RB493G, 60.0% Bad Blocks!!! What should I do now?
Replies: 17
Views: 3733

Re: RB493G, 60.0% Bad Blocks!!! What should I do now?

Thank you for reply! If manual repairs not supported oficially, then how Mr. Gennadiy51 has got new license free of charge after manual NAND repair ? Please see above posts. From Mr.Gennadiy51 last comment was on "Thu Dec 07, 2017 1:21 pm" . It is strictly per case basis and there can be an excepti...
by Elans
Mon Jul 29, 2019 3:49 pm
Forum: RouterBOARD hardware
Topic: Electrical Problems Causing Failure
Replies: 10
Views: 1294

Re: Electrical Problems Causing Failure

Do you see any burnt components in one of these areas (see attachment)?
by Elans
Mon Jul 29, 2019 2:55 pm
Forum: RouterBOARD hardware
Topic: LtAP GPS [SOLVED]
Replies: 23
Views: 2045

Re: LtAP GPS [SOLVED]

@nemke

Thank you for the information. Wiki has been updated. Sorry that we missed to update it earlier.
If you have any ASAP questions or suggestions, you can always contact us at support@mikrotik.com .
by Elans
Tue Jul 23, 2019 10:56 am
Forum: General
Topic: [Feature Request] Fan Control options for devices that have them
Replies: 2
Views: 545

Re: [Feature Request] Fan Control options for devices that have them

Hello, We have received few suggestions of possible improvements from customers, who have decided to use this device in office or in very close distance. We are planning to add some basic fan control, however, currently we are unable to tell You when such changes could be available. Thank you for al...
by Elans
Fri Jul 19, 2019 3:15 pm
Forum: Scripting
Topic: get sim-slot deprecated? [SOLVED]
Replies: 2
Views: 501

Re: get sim-slot deprecated? [SOLVED]

In latest versions (6.45.1 +) this menu is renamed (wiki will be updated with a note).

*) routerboard - renamed 'sim' menu to 'modem';
"/system routerboard modem set ..."

https://mikrotik.com/download/changelogs
by Elans
Fri Jul 19, 2019 10:25 am
Forum: The Dude
Topic: Unable to install dude server
Replies: 13
Views: 1360

Re: Unable to install dude server

The Dude and WinBox must have the same port.
by Elans
Fri Jul 19, 2019 7:52 am
Forum: RouterBOARD hardware
Topic: loop restart RB951G
Replies: 1
Views: 284

Re: loop restart RB951G

Please write us email to support@mikrotik.com . Provide some more information - what was done when such problem appeared, what recovery procedures have you tried so far etc. useful information.
by Elans
Tue Jul 16, 2019 8:28 am
Forum: The Dude
Topic: Unable to install dude server
Replies: 13
Views: 1360

Re: Unable to install dude server

So how do i enable dude package in my routeros?
You may find useful and more detailed information in MikroTik wiki page if you are interested in The Dude v6 Installation:
https://wiki.mikrotik.com/wiki/Manual:T ... stallation
by Elans
Tue Jul 16, 2019 8:23 am
Forum: The Dude
Topic: rb 1100AHx4 dude edition
Replies: 1
Views: 406

Re: rb 1100AHx4 dude edition

This does not look like The Dude related problem and must be something specific. Please write us email to support@mikrotik.com.
by Elans
Fri Jul 05, 2019 8:42 am
Forum: Announcements
Topic: v6.45.1 [stable] is released!
Replies: 416
Views: 66344

Re: v6.45.1 [stable] is released!

spacex nmt1900 Make sure that your monitored device "IP-SNMP communities" and The Dude "server settings" SNMP custom profile does not have any mismatch. There is no mismatch and these community settings have been used for long time. Only Dude fails and it worked fine with 6.44.3. After testing it l...
by Elans
Thu Jul 04, 2019 2:52 pm
Forum: Announcements
Topic: v6.45.1 [stable] is released!
Replies: 416
Views: 66344

Re: v6.45.1 [stable] is released!

It looks like Dude has problems with SNMP access. snmpwalk to other Mikrotik device causes this to appear in log of target device 10:22:24 snmp,debug unsupported v3 security level 10:22:24 snmp,debug v3 err: 0 unsupported security 10:22:24 snmp,debug bad packet and snmpwalk times out. We have Libre...