I can confirm the that issue was indeed that the window was somehow blocking the signal. It is a triple glazed window. I moved the transmitter to a single glazed window and it worked perfectly.

Thank you everyone for your help.

Possible problems of going through a window, metal screen, metal coated glass, or problem with the radio. I would test the radio first just in case to eliminate it first. If it tests fine, look for problems with building materials. Mimo router may get some more signal out through the building in di...

I have 2 SXT devices, both in separate houses at a window pointing at each other. One is in bridge mode exporting ethernet wifi as AP. The other is as CPE (client AP), receiving the wifi internet and bridging it to the ethernet port. I.e. I am using them to link an internet enabled wired network to ...

I have used a different power supply and I have also used a different POE. No luck.
The LED is on, so this is very strange.
Winbox just can't see it. It can see my other SXT devices, just not this.

Like I said, it's straight out the box, brand new hardware.

Any ideas on this? I have a SXT SA5 ac. The power light LED is on. Power comes through USB too. However nothing is working. Doesn't make the chirp sound when powering up. Holding down the black button then powering up doesn't reset it. Shorting the jumper doesn't work. I have tried 2 different POEs ...

I have a brand new SXT SA5 ac. Straight out the box. It won't do a thing. LED comes on, but nothing. Cannot see it on Ethernet, cannot see it on USB serial, dead. I have been reading that I should hold reset for 15 seconds when powering on to get it into netinstall mode. I have been holding down the...

You should try with another poe

Thank you for the suggestion. I have done this and it makes no difference.

Is anyone able to offer any advice on how I could test this? Does it need a special ethernet cable to my router?

I have a brand new, straight out the box SXT SA5 ac. Plug in the PoE power, connect up the ethernet. The LED on the board inside the unit lights up, so the circuity has power, but there is no connection on the ethernet (router LEDs don't flash), no response to ping 192.168.88.1 and connecting direct...