MikroTik

joserudi - Please send supout file to support@mikrotik.com. Generate file while the problem is present and name at least single user which does not get rate-limit; LeftyTs, Ulypka, gepelbaum, nostromog, CharlyBrown, xtrans - Please send supout file to support@mikrotik.com. Generate file while the p...

Winbox 3.19 has been released:

viewtopic.php?f=21&p=737780#p737780

spacex - We will look into this problem; Anumrak - Yes, hAP lite and similar routers are designed to run RouterOS bundle package and can be upgraded without any problems, as long as you do not store anything else on your router that might fill up the storage. If there is not enough space on the dis...

nuffrespect - Actually bug was the fact that your tunnel did work before. Please see related changelog entry:

"conntrack - fixed GRE protocol packet connection-state matching (CVE-2014-8160)"

Everyone who is experiencing problems with Winbox authorization - we will release a new Winbox loader with a fix for this problem as soon as possible. We are very sorry for any inconvenience caused.

jvparis - Which country have you selected? What happens, if you try to use this command "/interface wireless set [interface_name] country=[your_country] frequency-mode=regulatroy-domain installation=indoor"? What kind of an error do you get?

Everyone who is experiencing Winbox login problems, please:

1) Make sure that you use Winbox 3.18;
2) If you use Winbox 3.18, then close all of the Winbox applications (for example, reboot computer) and try again;
3) Check if you can log into your router over WEB interface (Webfig).

3bs - Can you please:

1) Try to log into your router by using Winbox;
2) See that authentication fails;
3) Log into your router by another method;
4) Generate supout file;
5) Download file from the router;
6) Send this file to support@mikrotik.com?

ludvik - On some specific and very rare case Ethernet interface on TILE routers could lock up. Now this problem is resolved; ndbjorne, kobuki, smileymattj - Bugfix version (long-term) will be released as soon as possible; eworm, matiaszon, toxmost, Stanleyssm, wpeople, petrb, lomayani - I recommend...

ros1974 - Command is "/interface wireless reset-configuration"
freemannnn - Here is an example "/system backup cloud upload-file action=create-and-upload replace=cloud-XXXXXXXX-XXXXXX password=123"

rdelacruz - Please note that accounting will work only for those users which has a queue. Data for accounting is taken from queue statistics

I would recommend that you put all the script in if clause

If ([:len [/ip adress find where interface=interface_name]] > 0) do={}

giulianoz - Can you try to execute the same command over at-chat manually? botreg - Seems that your modem simply can not work properly together with RouterOS. Please send supout.rif file to support@mikrotik.com. Generate file while the problem is present on the router. Did the same modem work just ...

cipriancraciun - You would be able to see this under wireless monitor command ("/interface wireless monitor wlan2 once" would return "status: radar-detecting"), on CAPsMAN CAP interface if you use CAPsMAN (":put [/caps-man interface get 5GHz-guest current-state] would return "detecting-radar") and ...

cipriancraciun - What is the status on your 5 GHz AP? Sounds like it might be detecting radar and you simply need to wait for a few minutes.

There were two IPv6 related issues resolved in this version: 1) IPv6 packet forwarding might get stuck (due to IPv6 route cache processing) that could lead to Watchdog reboot; 2) IPv6 neighbor table processing might get stuck (due to large neighbor table) that could lead to Watchdog reboot. Seems th...

There are several features in RouterOS which use cloud.mikrotik.com or cloud2.mikrotik.com server. 1) Detect Interface feature: If enabled on your router, then all interfaces that are configured under this tool will try to resolve cloud servers domain name in order to detect Internet availability: h...

kefealo - Without additional information we are blind. Please provide supout file to support@mikrotik.com from router which is not working properly but was working just fine before an upgrade; saaremaa - Sorry about that. I mixed both services together. We do support Delegated-IPv6-Prefix for DHCP ...

Kampfwurst - What is the error that you get? Does your router have an access to cloud2.mikrotik.com? Test it from CLI (Winbox would use computers DNS in order to resolve this address); Simono - Please provide an example rule that you use in access list and interface configuration within an e-mail t...

It is confirmed that this was another case of hacked router due to a insecure firewall configuration in combination with old RouterOS version (one which is vulnerable due to a Winbox related problem):

https://blog.mikrotik.com/security/winb ... ility.html

Which RouterOS version was installed on your router? Was there a secure username and password configured on your router? Was device protected by firewall?

I might try to guess, but without more details we can not answer if, for example, "problem with ARM wireless" is resolved. If problem is related to this RouterOS release, then please post more details about it. If it is not related to release, then write e-mail to support@mikrotik.com. Unfortunately...

bizzy - Fixes for SMB will be included in next release; inteq , pe1chl - If only-one option is enabled on PPP/Profile or you allow only single session on RADIUS (If you use RADIUS), then client can not establish new session while keepalive is keeping old session open. Reduce keepalive in order to s...

doush - Unfortunately we can not tell from description "lockups" to what kind of problem you are referring to. Please contact support@mikrotik,com directly, provide proper problem description (when did problem start to appear, how often do you see this issue, do you have any information what proces...

You can find out a reason for the reboot without contacting support only if you are very lucky and guess the reason (by changing configuration or hardware parts, for example, power adapter). If your router is rebooting, then you should always: 1) Upgrade RouterOS; 2) Upgrade RouterBOOT; 3) Netinstal...

mistry7 - Are you 100% sure that you changed all the passwords on your router for all the users configured on it? Are you 100% sure that passwords were changed after an upgrade to v6.43 not before that?

hapi - Please create a support ticket and lets continue this discussion there. genesispro - After the fix, wireless configuration complies with allowed frequencies in your country based on "/interface wireless info country-info <country>". Redmor - Please either contact support or create a new topi...

Have you enabled auto-upgrade feature under System/RouterBOARD menu? It was introduced few versions ago (not in v6.43.8, but earlier). However, option is disabled by default so someone must have enabled it on your router.

Generate supout file on your router while it is "locked" over serial console and send it to support@mikrotik.com.

nichky - Thanks for all the information. Upcoming RouterOS releases will show indoor/outdoor parameters under country-info output. Sorry for any inconvenience caused. sff - Any supout.rif file will tell us more than a thousand words. Support usually replies within three Latvian business days. Somet...

nichky - "/interface wireless export verbose" should tell us why your output differs from mine.

Can you provide supout file to support@mikrotik.com? Honestly, I do not see how (if you did not play around with Photoshop

) you could get this information under country info.

Screenshot 2018-12-22 21.41.45.png

yottabit - To which IP address does your router resolve upgrade.mikrotik.com (:put [:resolve upgrade.mikrotik.com])? Upgrade should work on this router without any problems. There might be some proxy server between your router and upgrade server causing this.

I think that "normis" post was missing "indoor/outdoor" setting in country information simply because example country does not have such limits. Here you can see info for Latvia: /interface wireless info country-info latvia ranges: 2402-2482/b,g,gn20,gn40(20dBm) 2417-2457/g-turbo(20dBm) 5170-5250/a,...

sindudas - We are sorry for any inconvenience caused. We will fix this problem in upcoming RouterOS releases. ErfanDL - You can change value by using "/interface wireless set <interface> installation=any/indoor/outdoor". honzam - What kind of information about DFS are you looking for? kez - Sometim...

What do you mean by that? With scan list you will only reduce number of frequencies. After an upgrade your list will use all frequencies that are available in your country. From previous version point of view, nothing has been changed related to scan list or indoor/outdoor solutions. Indoor/outdoor ...

honzam - It simply is not possible to do anything from our side if network administrator can not read changelog before an upgrade. This is 100% responsibility of network admin. We do not change configuration usually on upgrade, however, since this change is required due to a law, we have made an ex...

If you have set EU country under wireless configuration, but you did not use regulatory-domain, then configuration will be changed to fit these requirements. Otherwise you violate the law. So if you are legal, then everything will work just fine after an upgrade ;) What do you mean with lost package...

Yes, this tool is listed in our WEB page under Made for MikroTik program:

https://mikrotik.com/mfm

What about built-in RouterOS local upgrade server? It is described below auto upgrade scripts: Look for "RouterOS can download software packages from a remote MikroTik router".

https://wiki.mikrotik.com/wiki/Manual:U ... g_RouterOS

You wrote that camera requires "Power Supply: | 12 VDC ± 25%, PoE (802.3af Class3)". cAP ac product datasheet states that it can provide passive PoE output (not af) so that most likely is the issue here:

https://mikrotik.com/product/cap_ac

Do you mean that you have addresses in the list but rules that use address list are not working? Can you provide an example? Address lists and firewall have not been touched for a long time. Also we have not seen such reports in support. Are you sure that simply other firewall rules are not matching...

Can you explain each of these steps? Because none of them makes sense at the moment. What is the background behind each of these steps?

What do you mean with queue "parallelization"? Each parent queue already works on separate CPU core in v6.

You should upgrade your router first. v6.4 is five years old and is vulnerable for known exploits that can be used in order to hack your routers.

msatter - Usually there is no such thing as temporary "crash". If problem was related to network situation (just, for example, fully saturated link) or not enough resources (for example, full RAM), then it would be understandable. But if there is an actual service crashing, then this problem should...

Everyone - As always, please try to keep this topic releated to version, not a release system, version naming, etc. Please open up a new topic or contact support@mikrotik.com directly when you want to discuss something unrelated to disucssion topic. ofer - Please provide supout file to support@mikr...

Simono - Then even more this seems to be related with packet fragmentation/loss. Are you sure that downgrade to older version fixes this problem? raymondr15, E1uSiV3 - Please send supout file from your router to support@mikrotik.com pe1chl - Thank you for an idea. We will consider implementing some...

v6.43 includes changes for new IP/Cloud services. As mentioned in v6.43 changelog - you should disable Cloud DDNS service before an upgrade to v6.43 or later or before a downgrade below v6.43. With disabling DDNS you unregister device from cloud. Then after upgrade or downgrade you can re-enable Clo...

Simono - Are these rules actually missing or you do not see them on Winbox interface? Do you see them through CLI? If yes, then this is most likely MTU related issue and due to lost packets Winbox simply can not load all the information necessary to show all the configuration that you have on your ...

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