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MUM Europe 2020

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by userman
Wed Oct 21, 2009 12:01 pm
Forum: The User Manager
Topic: RADIUS attributes
Replies: 2
Views: 1103

Re: RADIUS attributes

These attributes are stored in User Manager but are not used in RADIUS messages.
by userman
Thu Oct 15, 2009 12:59 pm
Forum: The User Manager
Topic: User Manager v4.0 test package
Replies: 269
Views: 73605

Re: User Manager v4.0 test package

indian timezone still not exist
Added support for all the time zones listed here: http://en.wikipedia.org/wiki/List_of_time_zones
by userman
Fri Sep 18, 2009 7:13 pm
Forum: The User Manager
Topic: User-Manager login by MAC on wired network
Replies: 3
Views: 1870

Re: User-Manager login by MAC on wired network

Turn on Radius request/response logging by /system logging add topics=manager,packet and check, what do you see under logs - does User Manager receive requests and do not authorize them, or HotSpot is not sending requests at all.
by userman
Fri Sep 18, 2009 12:51 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

Assuming someone asked for like 1hr browsing Specify uptime limit (not credit/profile validity time) in this case. if you create a user in hotspot thru winbox, and incidentally the same name is created in UM with a different password, that user cannot login with the account created in UM. That's ho...
by userman
Thu Sep 17, 2009 5:16 pm
Forum: The User Manager
Topic: Usermanager, with D-link AP
Replies: 12
Views: 4400

Re: Usermanager, with D-link AP

Username is:test
Password is:demo
No password is sent by D-link (as we can conclude from the log entry you provided). Either you can use MAC-authentication (store MAC address as username), or force D-link to send password in Radius requests.
by userman
Thu Sep 17, 2009 5:10 pm
Forum: The User Manager
Topic: Usermanager, with D-link AP
Replies: 12
Views: 4400

Re: Usermanager, with D-link AP

What is the username and password stored in User Manager? Is the username "test" with empty password? P.S. WPA has nothing to do with this error message regarding to unknown authentication method. This error means "authentication method used in Radius protocol has not been understood by User Manager".
by userman
Thu Sep 17, 2009 5:04 pm
Forum: The User Manager
Topic: Bugs
Replies: 8
Views: 1400

Re: Bugs

noticed that when the 1st profile expires, the next one does not automatically become active. Anything on this girts? Several bugs are fixed in next release, there were some problems with profile switching. Could you provide your setup: what limitations do you use (uptime, traffic), what are the li...
by userman
Thu Sep 17, 2009 5:01 pm
Forum: The User Manager
Topic: Bugs
Replies: 8
Views: 1400

Re: Bugs

I think the way it works is that if you untick a day or days, some hour or hours it just means the limitations you have assigned to that profile will not work during the unticked periods, i.e the user is unlimited during the unticked periods! No. Profiles work as follows: *) Active profile for user...
by userman
Thu Sep 17, 2009 3:32 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

how did you get the restore to work? Tried it multiple times? Rebooted the router?
by userman
Thu Sep 17, 2009 11:28 am
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

More csv template options
Creation Date, Renewal Date, Expiry date, Profile, Phone, IP address, Caller ID, Shared users, First name, Last name, Location, Comment & Email.
It's already in our TODO list.
also add All in perpage option.
This will not be implemented due to performance reasons.
by userman
Thu Sep 17, 2009 11:21 am
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

In next release user will be disconnected, when disabled. CoA Disconnect request must be used (option for each router) for it to work.
by userman
Wed Sep 16, 2009 4:47 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Sorry for a late response, I was on a vacation! As I mentioned before, your problem should be solved with next release. RouterOS is a complex mechanism, User Manager is just a small part of it. Therefore we cannot release a new version only because there are bugs in User Manager. We will do our best...
by userman
Wed Sep 16, 2009 4:36 pm
Forum: The User Manager
Topic: Bugs
Replies: 8
Views: 1400

Re: Bugs

1. When a user reaches his transfer limit he gets kicked off but can emmediatly connect again and then goes over the specified limit. We will try to reproduce that. 2. There is no way to increase the transfer limit manually. Are you suppose to apply another profile to allow more usage? Yes, when on...
by userman
Wed Sep 16, 2009 4:33 pm
Forum: The User Manager
Topic: Paypall: After succesfull payment, Return URL fails
Replies: 7
Views: 2448

Re: Paypall: After succesfull payment, Return URL fails

*) Does this (single click on a link fails, double-clicking works) happen in all browsers?

*) Does the email address contain some specific characters? Space? Dashes? Dots? Letters other than Latin?
by userman
Mon Sep 07, 2009 12:14 pm
Forum: The User Manager
Topic: Paypall: After succesfull payment, Return URL fails
Replies: 7
Views: 2448

Re: Paypall: After succesfull payment, Return URL fails

You can try to add routers public address in HotSpots walled garden. PayPal uses some other sites to display some if its contents (paypalobjects.com , akamaiedge.net and others). The ones, we have identified, can be found here: http://wiki.mikrotik.com/wiki/User_Manager/User_payments#PayPal_requirem...
by userman
Mon Sep 07, 2009 12:02 pm
Forum: The User Manager
Topic: An old problem not solved until now...1 username for all :)
Replies: 2
Views: 891

Re: An old problem not solved until now...1 username for all :)

User Manager version 3 can not limit simultaneous session count. In version 4 it can. However, please, be very careful if you upgrade to version 4, UM is still in beta phase! Be sure to make a full backup of your User Manager and router config: /tool user-manager database save and /system backup sav...
by userman
Mon Sep 07, 2009 11:57 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Are you still using UM from multiple browsers at the same time? This could be the reason why you get the described errors. If this is the case, fix will be ready in the next release.
by userman
Mon Sep 07, 2009 11:54 am
Forum: The User Manager
Topic: UM stop recording
Replies: 1
Views: 687

Re: UM stop recording

Have you (your client) changed something on the Radius client side (HotSpot/PPP)? Is UM receiving requests from HotSpot/PPP? You can check it in UM logs (/system logging add topics=manager,debug).

Also check, whether the radius secrets match in UM and HotSpot/PPP.
by userman
Mon Sep 07, 2009 11:51 am
Forum: The User Manager
Topic: PPPoE and User Manager problems
Replies: 5
Views: 2554

Re: PPPoE and User Manager problems

CoA and CoA Disconnect request in not enabled, should I enable these?
Enabling them, most probably, would not help in your case. If they would be enabled, disabling them could possibly help.
by userman
Wed Sep 02, 2009 4:07 pm
Forum: The User Manager
Topic: I have a serious problem
Replies: 4
Views: 1145

Re: I have a serious problem

Could possibly be, that UM cannot handle so many requests. Partly it could be because of large amounts of debug information written to log. In next release, debug log is reduced significantly. Also data base query performance is improved. So, if this is a performance bug (which could be possible, ba...
by userman
Wed Sep 02, 2009 2:08 pm
Forum: The User Manager
Topic: PPPoE and User Manager problems
Replies: 5
Views: 2554

Re: PPPoE and User Manager problems

This seems to happen for users set to Shared users 1, if set to unlimited I won`t have this problem. Please check the following: 1) Does it help if you increase radius-reply-timeout (/radius set 0 timeout=1000)? 2) Is CoA Disconnect enabled in User Manager (in web interface, go to router secion, ed...
by userman
Wed Sep 02, 2009 2:01 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Looks like PPPOE is not receiving response from User Manager. Either there is some configuration issue and PPPOE is not accepting UM responses, or UM is parsing radius requests too slowly and fails to send response in time. In next release, performance will be improved, so please wait until next rel...
by userman
Tue Sep 01, 2009 10:11 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

BTW, some of your users have more than one active session - go to A Sessions, sort by username. Seems like some of old sessions have not been closed properly by PPPOE, i.e., PPPOE has not reported User Manager, that session has been closed. Could be, that User Manager was busy at the moment, when PP...
by userman
Tue Sep 01, 2009 10:07 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

What did you restart? UM of PPPOE? If you rebooted the router, you restarted both, of course :)
by userman
Tue Sep 01, 2009 9:49 am
Forum: The User Manager
Topic: PPPoE and User Manager problems
Replies: 5
Views: 2554

Re: PPPoE and User Manager problems

In 4.0beta4 there are some User Manager startup performance issues - it could take a couple of minutes for UM to initialize its cache after a reboot, it depends on this size of your database. This issue has already been fixed and next release will boot significantly faster. User Manager is not respo...
by userman
Tue Sep 01, 2009 9:38 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

I checked you router, equal number of active sessions is displayed in both Winbox PPP active connection list and User Manager web. A Sessions and A Users are updated only once every 5 minutes, that's why it could differ from actual values. As eneimi explained, there may be more active sessions than ...
by userman
Tue Sep 01, 2009 9:26 am
Forum: The User Manager
Topic: I have a serious problem
Replies: 4
Views: 1145

Re: I have a serious problem

Asus, have you solved this problem? What was the reason?
by userman
Thu Aug 27, 2009 5:11 pm
Forum: The User Manager
Topic: Can i use UM and Paypal without ssl?
Replies: 4
Views: 1223

Re: Can i use UM and Paypal without ssl?

If you are transmitting usernames, passwords and payment information, use SSL. You can use https while managing user accounts in User Manager web interface. PayPal payments can be made also without SSL. Uncheck the box "Secure response" for the subscriber. It means, that PayPal sends payment result...
by userman
Mon Aug 24, 2009 2:18 pm
Forum: The User Manager
Topic: How to create ssl certificate? (https for payapal)
Replies: 8
Views: 5254

Re: How to create ssl certificate? (https for payapal)

Have not tried it myself, but you could try installing OpenSSL on Windows and create self signed certificate with it. Read this: http://blog.taragana.com/index.php/archive/openssl-how-to-create-self-signed-certificate/ (how to generate certificate) and this: http://www.openssl.org/related/binaries.h...
by userman
Mon Aug 24, 2009 2:12 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

i've been trying to access the web interface of my UM 4.04b and i keep getting "invalid username or password" error girts anything on this? See one of my previous posts. Also i notice the UM 4.04b doesn't respond to download limit set in profile. I set it for 1G download limit, but i have some who'...
by userman
Mon Aug 24, 2009 2:11 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

So i request you to think about it & reverse it so that we can see latest update on 1st page & 1st login at the last page.
I suppose "latest update" can be represented by sorting sessions descending by their "till time". We include this request in our TODO-list.
by userman
Mon Aug 24, 2009 10:54 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

I have assigned a profile to users & he started using it but then also if i check his profile i see Waiting after profile but for few users i see active. :? Also whenever we work on UM suddenly all users get disappear & we see white blank page then we have to relogin this problem occurs every 2 min...
by userman
Mon Aug 24, 2009 10:52 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

1000-1200 users A Session 200 for restarting MT it hardly takes 30secs but after restarting users won't able to login for 5 mins they get invalid username password, I have checked radius server status all request were rejected from UM but 5mins is to much :( I have Observed this on every restart. I...
by userman
Mon Aug 24, 2009 10:49 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

I think i've come across something like this posted before, but i can't seem to find it anywhere on the forum. In the past 8hrs, i've been trying to access the web interface of my UM 4.04b and i keep getting "invalid username or password" error. I've been using it for a while now and this is the fi...
by userman
Fri Aug 21, 2009 1:15 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

1) Approximate number of users = numberOfPages x numberOfUsersPerPage. We will think about showing total number of object in the table. Where do you suggest to show it?

2) "Actual profile" column added to users and will be available in next release!
by userman
Fri Aug 21, 2009 12:20 pm
Forum: The User Manager
Topic: Transfer userman to difrent hardware
Replies: 6
Views: 3249

Re: Transfer userman to difrent hardware

To create a backup, you need at least twice as much space as database size. You can try deleting some logs. But be aware of "log deletion issue", see my post Wed Aug 19, 2009 2:53 pm here: http://forum.mikrotik.com/viewtopic.php?f=10&t=34239&p=168030 . If you want to delete some logs, you either hav...
by userman
Thu Aug 20, 2009 11:15 am
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

We can add one or a couple of new fields to a user - it is very easy to do. But how would it be different from the comment field? Please, take into account, that many customers would like to have completely different attributes for user entries. So your suggestions should be very general to match ot...
by userman
Thu Aug 20, 2009 11:00 am
Forum: The User Manager
Topic: Transfer userman to difrent hardware
Replies: 6
Views: 3249

Re: Transfer userman to difrent hardware

User manager database load can take some time. Console waits 30 seconds, then displays this timeout message. It does not actually mean, that backup/restore was unsuccessful. Try /tool user-manager database print after a few minutes to see the result. If there was an error, an error message will be d...
by userman
Thu Aug 20, 2009 10:58 am
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

If you know of any way to limit to 1 active session per user in um 3.x please let me know. Sorry, I misunderstood your previous statement, so my comment was incorrect. You are absolutely right - when using Radius, HotSpot relies on radius server (User Manager) and ignores the local parameter shared...
by userman
Thu Aug 20, 2009 10:45 am
Forum: The User Manager
Topic: User Manager Download
Replies: 9
Views: 9413

Re: User Manager Download

i can´t figure out what is USERMAN....
You do not have to replace userman by anything. An example: http://userman.mt.lv/userman
by userman
Wed Aug 19, 2009 6:29 pm
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

some times when i try to login subscriber in userman i get wrong username password but after a reboot i can able to login. There was an issues in User Manager, version 4. When you logged in the user web page, customer page was not accessible anymore. This issues has been solved and next release of ...
by userman
Wed Aug 19, 2009 6:26 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

by mistake i opened http://routerip/username & login page appeared & i tried to login into it with customer id login was unsuccessful then i tried with correct link http://routerip/userman then also i was unsuccessful to login with customer id so i restarted router then i logged in successfully. i ...
by userman
Wed Aug 19, 2009 6:25 pm
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

Another Problem is that you sometimes can`t login in at the Login Page of the Radius. After a Reboot everything works fine! There was an issues in User Manager, version 4. When you logged in the user web page, customer page was not accessible anymore. This issues has been solved and next release of...
by userman
Wed Aug 19, 2009 2:53 pm
Forum: The User Manager
Topic: v4.0rc4 where do users check there usage now? error
Replies: 12
Views: 2804

Re: v4.0rc4 where do users check there usage now? error

UM 4 has the option "Remove all" for logs. It can be used to delete all logs at the time. In version 3 if you deleted a log, a backup was created for it - so you could make an "undo" and restore that log. That means, the space was actually cleared only either after a reboot, or when undo history was...
by userman
Wed Aug 19, 2009 2:30 pm
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

is there a way to save it to the CF?
Go to console:
/store copy user-manager1 to=CF name=um-on-cf
/store activate um-on-cf
by userman
Wed Aug 19, 2009 2:19 pm
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

The old user manager does not limit users to just one active session.
This is a configurable feature, not a bug.
by userman
Wed Aug 19, 2009 2:18 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

This looks like a feature out of User Manager's scope. As it is not very easy to implement, nor very important, it will not be available in near future. Right now you can use comment field to store user complaints. Not very convenient and advanced way of complaint tracking. But a very general way th...
by userman
Wed Aug 19, 2009 11:08 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

i know this is silly query but i cannot find path for logo when i saved it in files :( Currently it is only possible to use external links for logo - to use logos which reside on other server. In next release there will be a directory in routers file folder, where you can put in your logos and use ...
by userman
Tue Aug 18, 2009 11:56 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

I just tested Session Close in UM Web, it works - it sends Disconnect request to PPPOE, and PPPOE really disconnects the user.
by userman
Tue Aug 18, 2009 10:41 am
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

DO NOT use export, as it will not save the database properly! Console does not display all the attributes saved in DB.

Export can only be used as emergency, when nothing else works and you want to save at least some of the data. But it should not be used as regular backup approach.
by userman
Tue Aug 18, 2009 9:19 am
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

how are you backing this database up, i seem to have zero success with both /tool user-manager database backup as well as using the webgui maintenance save In console you can type /tool user manager database save name=mainsql.umb /tool user manager database save-logs name=logsql.umb Just tried a co...
by userman
Tue Aug 18, 2009 9:05 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Turn on radius packet debugging on the PPPOE router by
/system logging add topics=radius,packet
and check what messages is PPPOE receiving, when you disconnect active session in UM web. And what is PPPOE sending in response.
by userman
Mon Aug 17, 2009 5:54 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

I use pppoe.
PPPOE does support only Disconnect requests (this is what you need in this particular case), it does not support dynamic change of session parameters.

In your case, do not check "CoA", check only "Disconnect request" under "CoA support" for routers in UM Web.
by userman
Mon Aug 17, 2009 5:47 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

2. can you change color of disabled user in user list from grey to red
Disabled row foreground color is now configurable as style attribute.
by userman
Mon Aug 17, 2009 5:06 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

in A Session when i select user & do remove or close their session is ended in UM but still their connected to router & they can surf & download. Do you use CoA? Without CoA it is not possible for User Manager to force HotSpot to close a session. When CoA is used by both, HotSpot and UM, session di...
by userman
Mon Aug 17, 2009 5:00 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Share user default is unlimited can you please make it 1
Default value will be 1 in next release.
by userman
Mon Aug 17, 2009 3:23 pm
Forum: The User Manager
Topic: v4.0rc4 where do users check there usage now? error
Replies: 12
Views: 2804

Re: v4.0rc4 where do users check there usage now? error

We are aware of an issue, where User page is not accessible once you have logged in to the Customer page. I.e., if you open http://router.ip/userman , then http://router.ip/user is not accessible, until the customer session will expire (5 minutes). This issue will be fixed in the next release.
by userman
Mon Aug 17, 2009 12:15 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

settings are removed after restarting MT & admin login failed have to restart this issue still exists. The problem was related to saving two separate column ordering for "Sessions" and "Active Sessions". Now there is only one ordering for Sessions (used also for Active Sessions). The same applies t...
by userman
Mon Aug 17, 2009 9:59 am
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

This is an internal error meaning, there was an incorrect try to update table rows. Could you describe action sequence, which leads to this error?
by userman
Mon Aug 17, 2009 9:41 am
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

We made performance improvements, so check the CPU usage in next release. We have tested UM on several thousands of active users on an old Celeron PC, 333MHz, so there should be no problem on a QuadCore PC. If you have specified rate limits 512kbps or lower, it is normal, that you cannot get more th...
by userman
Fri Aug 14, 2009 1:39 pm
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

Besides, we found another issue using your backup - it takes a long time for User Manager to initialize on router reboot. We will improve this start-up time.
by userman
Fri Aug 14, 2009 1:37 pm
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

I found the bug - it is related to using UM Web interface on multiple browsers simultaneously. It will be fixed in next release. Until it, you could either use only one browser at a time or delete duplicate profiles assigned to user. Actually you can use multiple browsers, until you do not open User...
by userman
Thu Aug 13, 2009 4:03 pm
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

Could you make a backup of UM DB and send it to support at mikrotik dot com with mentioning "Please forward this message to Girts"?
by userman
Thu Aug 13, 2009 4:01 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Yes, this is the same bug: if you open http://routerip/user...... , it opens UM User page.
by userman
Thu Aug 13, 2009 3:18 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

can you place a tick box beside caller id so that if the tick box is ticked user macid will be automatically placed to his caller id when he will login for 1st time & also make that box default ticked when we add new user.
It is already in our feature request list and will be implemented.
by userman
Thu Aug 13, 2009 3:16 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Could be, that fixing "Invalid user profile" bug (http://forum.mikrotik.com/viewtopic.php ... 60#p167160) will fix also this bug.
by userman
Thu Aug 13, 2009 3:13 pm
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

when we add new user we can assign 1 profile only but when i open their user detail i see 4-5 profiles assigned to them. I can guess where the problem is. Have you added bunch of users, then deleted some of them, and then created some new ones, which had these multiple profiles? Could be, that old ...
by userman
Thu Aug 13, 2009 11:16 am
Forum: The User Manager
Topic: authentication pin with mikrotik
Replies: 6
Views: 2641

Re: authentication pin with mikrotik

You can use this PIN as username and leave password blank.
by userman
Thu Aug 13, 2009 10:39 am
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

but its just that it does disconnect them, but they are able to log in again and they have their allotted time still available all over. I cannot reproduce this error. I installed a setup, where HotSpot uses User Manager, created user with unlimited profile and "Shared Users=1" in UM. Then I can lo...
by userman
Thu Aug 13, 2009 10:35 am
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

I made 4 profile 64kbps 128kbps 256kbps 512kbps of 1year.
if i assign single profile to them then also they get 4-5 different profiles.
check files comment also
I did not quite understand the problem. You assign multiple profiles to user. And what's wrong with that?
by userman
Thu Aug 13, 2009 9:26 am
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

I thought that would be the case but i forgot to mention that even after users have logged in and out repeatedly, the values don't change. I still get:
Start time: No profile
End time: Not set
Time left: 0s
Have you assigned any profile to the user?
by userman
Fri Aug 07, 2009 1:34 pm
Forum: The User Manager
Topic: change user-manager password
Replies: 4
Views: 28171

Re: change user-manager password

Subscriber can be removed by issuing
/tool user-manager customer remove admin
, where admin must be replaced with the login of your subscriber.
by userman
Fri Aug 07, 2009 1:31 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Does "setting-disappear" bug exists only for column ordering, or also for style?
by userman
Fri Aug 07, 2009 1:29 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

I will have to set columns on every pc?
No, settings are stored for each customer, but not for each PC. So this is a bug. We fixed some bugs related to saving setting, but seems like, some still exist.

Which permission level the customer has? Owner/Full/Read-Write/Read-Only?
by userman
Fri Aug 07, 2009 1:20 pm
Forum: The User Manager
Topic: print coupon user and password for client of hotspot
Replies: 17
Views: 8656

Re: print coupon user and password for client of hotspot

What is your question? How to generate vouchers or how to print them? To generate vouchers, select users and then Generate > Vouchers 3pp (3pp means 3 vouchers per page, you can select 1pp or 2pp also). To print vouchers, just choose "Print" from the browsers menu. If you want to customize vouchers,...
by userman
Fri Aug 07, 2009 12:56 pm
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

We will check your reported issue with user staying active even when the session is closed. About the Actual Profile start time, end time and time left. By default profile is started only when the user logs in, only then start time, end time and time left are set. If you specify "Starts at = now" fo...
by userman
Fri Aug 07, 2009 12:45 pm
Forum: The User Manager
Topic: User manager will not assign ip address, Please help
Replies: 5
Views: 1825

Re: User manager will not assign ip address, Please help

you have to use address for User MAnager, which is reachable from the router, where DHCP is running. I.e., you must be able to ping this address from DHCP router. If User Manager and DHCP are running on the same router, you can try to use 127.0.0.1 as User Manager address.
by userman
Thu Aug 06, 2009 3:19 pm
Forum: The User Manager
Topic: v4.0beta4 UM BuGs
Replies: 106
Views: 11402

Re: v4.0beta4 UM BuGs

Did not quite understand. You cannot login with admin customer, as before? And there is no "Settings" section in web page?
by userman
Thu Aug 06, 2009 3:17 pm
Forum: The User Manager
Topic: Re: after upgrading to UM 4.0beta4 cannot access the UM page
Replies: 2
Views: 844

Re: after upgrading to UM 4.0beta4 cannot access the UM page

Please, send supout file to support at mikrotik dot com.
by userman
Thu Aug 06, 2009 11:01 am
Forum: The User Manager
Topic: User manager will not assign ip address, Please help
Replies: 5
Views: 1825

Re: User manager will not assign ip address, Please help

Turn or radius logs on the router, where DHCP is running (system logging add topics=radius,packet) and check what response does the Radius client receive from User Manager.
by userman
Thu Aug 06, 2009 10:59 am
Forum: The User Manager
Topic: Fixed User Manager v4.0beta4 package
Replies: 32
Views: 7597

Re: Fixed User Manager v4.0beta4 package

Profile support has just been added and can therefore be unstable. Payment support will be added, when profiles and accounting will be tested to work stable enough. Hoping to see PayPal in 4.0beta5 would be very optimistic. Besides, major changes to payments are planned. Account balance will be stor...
by userman
Thu Aug 06, 2009 10:36 am
Forum: The User Manager
Topic: What is a public ID?
Replies: 1
Views: 60072

Re: What is a public ID?

You can input any word there. It is not, however, recommended to use characters other than A-Z, a-z, 0-9. Public ID can be same as customer login, but it should not. Because the meaning of public ID is "identify every customer, but do not dispose the customer login name for security reasons". More i...
by userman
Wed Aug 05, 2009 4:18 pm
Forum: The User Manager
Topic: ¿Can I see MAC Address in Active Users window?
Replies: 3
Views: 1066

Re: ¿Can I see MAC Address in Active Users window?

Last used MAC address is added for users, so users can be sorted/filtered by (last used) MAC address. This feature will be available in 4.0beta5.
by userman
Wed Aug 05, 2009 10:32 am
Forum: The User Manager
Topic: Userman does not stop user when he reach his target download
Replies: 6
Views: 1180

Re: Userman does not stop user when he reach his target download

Radius is a generic protocol, having many attributes. Which attributes are supported, depends on Radius client (Wireless/HotSpot/PPP). In particular case, wireless supports username (MAC address), speed rate limitations and uptime limits, but does not support download/upload limitations.
by userman
Wed Aug 05, 2009 10:24 am
Forum: The User Manager
Topic: User manager will not assign ip address, Please help
Replies: 5
Views: 1825

Re: User manager will not assign ip address, Please help

Did you follow the steps described in DHCP example wiki: http://wiki.mikrotik.com/wiki/User_Manager/DHCP_Example ?
by userman
Wed Aug 05, 2009 10:22 am
Forum: The User Manager
Topic: problem is usermanager backup file size
Replies: 1
Views: 751

Re: problem is usermanager backup file size

Try deleting logs. Perhaps it would be more convenient to delete them in console, by typing tool user-manager log remove [find] It could take time. If you have almost full hard disk, this could cause problems, because when deleting logs, it creates a backup of each log to provide undo option. In tha...
by userman
Wed Aug 05, 2009 10:09 am
Forum: The User Manager
Topic: User name is the same as the password under user manager
Replies: 2
Views: 705

Re: User name is the same as the password under user manager

In next release (version 4.0beta5) there will be a checkbox "Pwd same as login" in user batch-add form.
by userman
Wed Aug 05, 2009 10:06 am
Forum: The User Manager
Topic: Customer Read/write Option issue
Replies: 1
Views: 640

Re: Customer Read/write Option issue

It is not possible to grant permissions for editing users, but not other objects (routers, credits/profiles) at the same time. Maybe it is sufficient to grant only read permissions to those customers? Users can change their passwords themselves (of course, if they have not forgotten the old password...
by userman
Wed Aug 05, 2009 9:50 am
Forum: The User Manager
Topic: Userman does not stop user when he reach his target download
Replies: 6
Views: 1180

Re: Userman does not stop user when he reach his target download

Traffic limitations do not work with wireless/radius. Only with HotSpot/PPP.
by userman
Tue Aug 04, 2009 4:26 pm
Forum: The User Manager
Topic: Suspend accounting
Replies: 2
Views: 738

Re: Suspend accounting

In version 4, User Manager has option to specify different limitations depending on time. In your case, you can specify traffic limits during the day and unlimited access during the end. But, if you are using v3.x right now, you should be very careful when upgrading to v4.x: backup User Manager befo...
by userman
Tue Aug 04, 2009 4:04 pm
Forum: The User Manager
Topic: Userman does not stop user when he reach his target download
Replies: 6
Views: 1180

Re: Userman does not stop user when he reach his target download

1) Which version of User Manager are you using?
2) What is used on the client side: HotSpot/PPP/Wireless?
by userman
Tue Aug 04, 2009 4:02 pm
Forum: The User Manager
Topic: Need extra custom fields
Replies: 2
Views: 880

Re: Need extra custom fields

There are such fields: Phone, Location. Under "Private Information" in user edit form.
by userman
Tue Aug 04, 2009 3:58 pm
Forum: The User Manager
Topic: Radius issue
Replies: 4
Views: 2569

Re: Radius issue

seems like FreeRadius is sending some attributes, which are not supported by User Manager. Or some attributes, required by User Manager, are missing.

What do you see in router logs, when User Manager debug and packet logs are turned on (system logging add topics=manager,debug,packet)?
by userman
Tue Aug 04, 2009 3:19 pm
Forum: The User Manager
Topic: Does Hotspot support Server Side Includes
Replies: 4
Views: 1145

Re: Does Hotspot support Server Side Includes

You can change (upload (via FTP) an updated version of) an HTML file directly on the router.
by userman
Wed Jul 29, 2009 1:17 pm
Forum: The User Manager
Topic: Post Paid with Usermanager
Replies: 1
Views: 778

Re: Post Paid with Usermanager

You can create unlimited users, give username and password for each user and after the usage administrator can check uptime/traffic counters for the user and decide the price.
by userman
Fri Jul 24, 2009 3:40 pm
Forum: The User Manager
Topic: Language support
Replies: 50
Views: 22558

Re: Language support

Wiki page has been added, describing how to create your own translations for User Manager:
http://wiki.mikrotik.com/wiki/User_Mana ... anslations
by userman
Wed Jul 22, 2009 10:02 am
Forum: The User Manager
Topic: Kill User
Replies: 1
Views: 749

Re: Kill User

Which RouterOS version? Are you using Hotspot/PPP?
by userman
Fri Jul 17, 2009 10:08 am
Forum: The User Manager
Topic: Language support
Replies: 50
Views: 22558

Re: Language support

What customization are you referring to? Currently in Beta it is possible to change Mikrotik Logo and Title. And background/foreground colors.
by userman
Fri Jul 17, 2009 10:06 am
Forum: The User Manager
Topic: Custom Authentication for MikroTik Wireless Authentication
Replies: 2
Views: 1431

Re: Custom Authentication for MikroTik Wireless Authentication

You can write your own radius server: application, which listens on UDP port, parses Radius requests and sends radius responses. Formats of radius messages can be found in RFC 2865, 2866, 2869, 3162. RFC 5176 for CoA. There should be ready-to-use API in C#. At least there is API for PHP.
by userman
Tue Jul 14, 2009 9:38 am
Forum: General
Topic: syslog-ng not working on Ubuntu OS Proxylizer Installation
Replies: 7
Views: 1834

Re: syslog-ng not working on Ubuntu OS Proxylizer Installation

It could be sufficient to restart just the syslog-ng by issuing sudo /etc/init.d/syslog-ng restart If you changed something in syslog-ng configuration you have to restart it to apply the changes. BTW, how do you check, that syslog-ng is not responding? Because by syslog protocol definition it just l...
by userman
Tue Jul 14, 2009 9:11 am
Forum: The User Manager
Topic: print coupon user and password for client of hotspot
Replies: 17
Views: 8656

Re: print coupon user and password for client of hotspot

Depends on what you mean by "dell'hotspot". If dell'hotspot supports radius, you just have to configure it to ask user data from User Manager. If it does not, you can always export user data from User Manager by generating CSV file. But in that case there is no point to use User Manager just for use...
by userman
Mon Jul 13, 2009 1:43 pm
Forum: General
Topic: Static Ip and Hotspot problem ?
Replies: 1
Views: 487

Re: Static Ip and Hotspot problem ?

I amd using Mikrotik-Recv-Limit and Mikrotik-Xmit-Limit attributes with Freeradius but can not find right attribute for limiting Total byte, is there any attribute for it ?
MT-Total-Limit and MT-Total-Limit-Gigawords.
by userman
Mon Jul 13, 2009 12:03 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

can we integrate sms & mail server to send sms & mails to users Also automatic sms & mailing system to warn users to recharge their account before 2 days of expiry or if their bandwidth limit is almost finished. Warning emails upon reaching some usage level are already in planned feature list. And ...
by userman
Mon Jul 13, 2009 11:51 am
Forum: The User Manager
Topic: Real time change of rate limit for hotspot users.
Replies: 1
Views: 1234

Re: Real time change of rate limit for hotspot users.

Radius CoA is what you are looking for, it is described in RFC 5176 if you are interested in extensive reading :) (http://www.ietf.org/rfc/rfc5176.txt). Long story short - User Manager is a radius server. And, by default, radius server only listens for radius client (HotSpot/PPP/...) requests and an...
by userman
Mon Jul 13, 2009 11:24 am
Forum: The User Manager
Topic: User manager 4B3, using Profiles
Replies: 14
Views: 3906

Re: User manager 4B3, using Profiles

Adding profile support means the following: 1) Adding data base support for profiles; 2) Old credit migration to new profiles 3) Web interface for limitation and profile management 4) Using profiles for radius requests: both authorization and accounting 5) Extensive testing of many possible situatio...
by userman
Mon Jul 13, 2009 11:04 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Once the ip address is assigned to any users then it cannot be removed or changed.
This bug has been fixed.
by userman
Mon Jul 13, 2009 10:56 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Don't know because i cannot add user from childrens :D
Go to console and set customer permissions:
/tool user-manager customer set child1 permissions=read-write
Permission select box added to web interface.
by userman
Mon Jul 13, 2009 10:34 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

child1 can add users with the same username already exist in child2 Currently this situation is treated as normal. The only problem is when using routers of parent customer - which user should be used for authorization? Currently the first user is used. How should this situation be handled correctly?
by userman
Mon Jul 13, 2009 10:32 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

usermanager -> setting -> style
Here when we made any changed it is done but whenever we re login setting are reset.
This happening with children only.
This bug has been found and fixed.
by userman
Mon Jul 13, 2009 10:31 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

parent router is not working for childrens users
This bug has been found and fixed.
by userman
Mon Jul 06, 2009 1:46 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

Please, send the suggested demo link to support[at]mikrotik.com !
by userman
Mon Jul 06, 2009 1:43 pm
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

I got the direction of the problem, but did not understand the details. So: 1) Did you add the router using web interface or in the console? If using web, then: 2) Were you logged in as child or parent customer when adding the router? 3) What did you select as router owner? Or did you leave this att...
by userman
Mon Jul 06, 2009 1:35 pm
Forum: The User Manager
Topic: configure user manager
Replies: 3
Views: 1529

Re: configure user manager

PPPOE uses authentication. One option is to store/get the username and password, using Radius protocol (http://en.wikipedia.org/wiki/RADIUS). In that case, PPPOE acts as Radius client and User Manager - as Radius server.
by userman
Mon Jul 06, 2009 1:30 pm
Forum: The User Manager
Topic: problem with disconnect radius user from radclient
Replies: 14
Views: 22040

Re: problem with disconnect radius user from radclient

Disconnect request works for a specific session, not for all the sessions of specified user. You send only User-Name as session identification attribute. But it is not enough. To identify session correctly, these attributes must be included in Disconnect-Request: *) IP address *) NAS Port Type *) NA...
by userman
Fri Jul 03, 2009 2:00 pm
Forum: The User Manager
Topic: User manager 4.3 beta, How to store the login password?
Replies: 1
Views: 891

Re: User manager 4.3 beta, How to store the login password?

Yes, such a bug exists. We will think about fixing this issue.
by userman
Fri Jul 03, 2009 11:40 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Hi girts, currently children users are not able to connect parent routers & when i change user owner to parent it get connected. Just tried, and it works in our test setup (4.0beta3, fresh install). I added router to parent customer and user to child customer, radius authorization request was succe...
by userman
Fri Jul 03, 2009 9:20 am
Forum: The User Manager
Topic: how to print vouchers on Usermanger 4.3 beta?
Replies: 2
Views: 827

Re: how to print vouchers on Usermanger 4.3 beta?

And you can edit voucher templates under Settings > Templates.
by userman
Fri Jul 03, 2009 9:17 am
Forum: The User Manager
Topic: problem with disconnect radius user from radclient
Replies: 14
Views: 22040

Re: problem with disconnect radius user from radclient

can you "dump" (print the details of) request, which is sent from Free Radius to User Manager? Because NAK is sent also, when there is at least one attribute in the request, which is not supported by HotSpot. Such a behavior is defined in RFC5176 (http://www.ietf.org/rfc/rfc5176.txt).
by userman
Wed Jul 01, 2009 11:28 am
Forum: The User Manager
Topic: how do i use download limit to track my client hotspot usage
Replies: 4
Views: 1810

Re: how do i use download limit to track my client hotspot usage

Download limit is specified in bytes. Information about Kilobytes/Kibibytes can be found here: http://en.wikipedia.org/wiki/Kibibyte
by userman
Tue Jun 30, 2009 3:26 pm
Forum: The User Manager
Topic: MikroTik User Manager documentation
Replies: 52
Views: 56719

Re: MikroTik User Manager documentation

It is sufficient with one router - both Radius Server (User Manager) and Radius clients (HotSpot/PPP/DHCP) may be running on the same box.
by userman
Tue Jun 30, 2009 3:24 pm
Forum: The User Manager
Topic: problem with disconnect radius user from radclient
Replies: 14
Views: 22040

Re: problem with disconnect radius user from radclient

Are you using HotSpot? Because only HotSpot supports Radius incomming (CoA and Disconnect requests) at the time. PPP does not.
by userman
Tue Jun 30, 2009 3:22 pm
Forum: The User Manager
Topic: how do i use download limit to track my client hotspot usage
Replies: 4
Views: 1810

Re: how do i use download limit to track my client hotspot usage

Add user with uptime-limit=50h, download-limit=200000000 and assign credit to it, having credit-time=30d
by userman
Sat Jun 27, 2009 1:08 pm
Forum: RouterBOARD hardware
Topic: Graphs don't store in RBs
Replies: 3
Views: 648

Re: Graphs don't store in RBs

Are you using NTP client to set time on the router? After reboot, graphing is checking the system clock. If correct time is not set during first 5 minutes after reboot, graphing accepts the new time as correct, even if it is 1970/Jan/01. All the previously collected data, which is invalid in respect...
by userman
Sat Jun 27, 2009 12:58 pm
Forum: Beginner Basics
Topic: Mikrotik Auto Refresh Page
Replies: 7
Views: 3873

Re: Mikrotik Auto Refresh Page

Starting from version 3.25 page refresh interval can be configured in RouterOS console: /tool graphing set page-refresh=time-in-seconds For example, to refresh page every 10 minutes: /tool graphing set page-refresh=600 Maximum value: 86400 (24 hours), minimum value: 1 (1 second). Setting this value ...
by userman
Sat Jun 27, 2009 12:29 pm
Forum: The User Manager
Topic: user manager configuration
Replies: 4
Views: 2013

Re: user manager configuration

Try correct address for User Manager Page: http://myroutr-IP/userman , instead of http://myroutr-IP/username .

If you installed User Manager package for the first time, then default username is "admin" with empty password.
by userman
Fri Jun 26, 2009 10:34 am
Forum: The User Manager
Topic: Language support
Replies: 50
Views: 22558

Re: Language support

Yes, language support is supported in Beta using translation files. However it is not documented yet. The manual, how to translate User Manager will be available in Wiki pages soon.
by userman
Thu Jun 25, 2009 8:50 am
Forum: The User Manager
Topic: Voucher Template to show Date and S/No.
Replies: 3
Views: 1605

Re: Voucher Template to show Date and S/No.

Currently it is not possible to include date and serial number in vouchers. But we can add that in future releases. How would you like it to be? How should the s/n look like? And what kind of date are you interested in - the date, when the user was created, the date, when the vouchers were generated...
by userman
Thu Jun 25, 2009 8:40 am
Forum: The User Manager
Topic: please inform me!
Replies: 3
Views: 1038

Re: please inform me!

What do you mean by restriction? Speed limitations? Access only at specified time of day and/or weekdays? Access only to limited set of addresses?
by userman
Fri Jun 19, 2009 9:23 am
Forum: The User Manager
Topic: Usermanager 4.0Beta3, IP pools
Replies: 11
Views: 3481

Re: Usermanager 4.0Beta3, IP pools

You can specify an IP address for each user in User Manager.
by userman
Thu Jun 18, 2009 10:41 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

I have all unlimited plans like this 256Kbps One Month 256Kbps Three Months 256Kbps Six Months 256Kbps One Year 512Kbps One Month 512Kbps Three Months 512Kbps Six Months 512Kbps One Year & i want to run this plans on users manager for 2500-3000 users. so, this types of packages can be created in ne...
by userman
Thu Jun 18, 2009 10:38 am
Forum: The User Manager
Topic: Usermanager 4.0Beta3, IP pools
Replies: 11
Views: 3481

Re: Usermanager 4.0Beta3, IP pools

When adding several pools, pool1=192.168.2.2-192.168.2.125 pool2=192.168.3.2-192.168.3.125 pool3=10.1.20.2-10.1.20.254 and so on, is there a possibility to make the user get an IP from any of these available pools, and not just one?
Sorry, I misunderstood your question.
by userman
Wed Jun 17, 2009 10:21 am
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

it would be great if we can make ip pools in usermanager. it can be done if name & ips of the pools are same with the pools created in routers. can you add this feature in future? it is too hard to remember pool names & ip address. Thanks User Manager could check IP pools of the local router. But i...
by userman
Wed Jun 17, 2009 10:12 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

This could be a bug, where session/user tables are not refreshed properly. When you refresh the pages manually (for example, by pressing "Search" button at the top right corner), does user status also refresh?
by userman
Wed Jun 17, 2009 9:16 am
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

yea instead of Pool name there should be a drop down option to select pool & below it second drop down option to select ip address from the selected pool. this way it will be very easy to assign ips or pool & also no one will assign same ips for more then 1 users. Thanks There is no straight way fo...
by userman
Wed Jun 17, 2009 9:11 am
Forum: The User Manager
Topic: Usermanager 4.0Beta3, IP pools
Replies: 11
Views: 3481

Re: Usermanager 4.0Beta3, IP pools

IP Pool in User Manager contains just a pool name. As the real IP Pool could be located on a completely different router, User Manager does not know the IP range of each pool. Therefore User Manager cannot choose specific IP from the pool.
by userman
Wed Jun 17, 2009 9:06 am
Forum: The User Manager
Topic: User time exceeded
Replies: 4
Views: 1138

Re: User time exceeded

I think there is a misinterpretation of terms "Uptime limit" and "Credit time". Wiki page about user limiting could help: http://wiki.mikrotik.com/wiki/User_Manager/Limiting
by userman
Wed Jun 17, 2009 9:01 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

This beta release is meant only for feature checking right now. Even the next release will not be stable. So I would not recommend to shift users to the beta version!
by userman
Tue Jun 16, 2009 3:45 pm
Forum: The User Manager
Topic: User time exceeded
Replies: 4
Views: 1138

Re: User time exceeded

what do you see in "sessions" section?
by userman
Tue Jun 16, 2009 3:43 pm
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Basic profile support will be available very soon (should be this month). But not all the features will be implemented in the first release - they will be implemented incrementally, every version some new improvement. The next version will introduce important changes, because old credits are complet...
by userman
Tue Jun 16, 2009 12:11 pm
Forum: The User Manager
Topic: Hotspot SIMPLE Ticket Generation & Managment Software System
Replies: 1
Views: 1863

Re: Hotspot SIMPLE Ticket Generation & Managment Software System

We will think about a simple page providing the requested functions - to create user with just a few simple clicks.
by userman
Tue Jun 16, 2009 9:53 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Don't know because i cannot add user from childrens :D
Go to console and set customer permissions:
/tool user-manager customer set child1 permissions=read-write
by userman
Mon Jun 15, 2009 1:38 pm
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

some times when i try to login subscriber in userman i get wrong username password but after a reboot i can able to login. please check this issue this happens 2-3 time a day There are two kinds of pages in User Manager Web: Customer Pages and User Pages. This bug probably pops out after you have l...
by userman
Mon Jun 15, 2009 1:36 pm
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Now the user manager topology is like this but it should be... parent | user1 user2 .. ___________________|___________________ | | | child1 child2 child3 | | | user1 user4 user7 user2 user5 user8 user3 user6 user9 Means parents should be able to see & configure all subs users m i right? Thanks Yes,...
by userman
Mon Jun 15, 2009 1:29 pm
Forum: The User Manager
Topic: User manager - password containing only numbers
Replies: 3
Views: 1593

Re: User manager - password containing only numbers

It is not possible right now. But your request (option to generate passwords containing only digits) is registered in our feature request list. And will be implemented.
by userman
Mon Jun 15, 2009 1:27 pm
Forum: The User Manager
Topic: Subscriber routers problem
Replies: 3
Views: 888

Re: Subscriber routers problem

when a RADIUS request is received by User Manager, it needs to know, to which customer the router (which sent the request) belongs. Otherwise it is impossible to separate, which users must be authorized.
by userman
Mon Jun 15, 2009 1:24 pm
Forum: The User Manager
Topic: quota
Replies: 8
Views: 4561

Re: quota

The new User Manager will have the feature - periodic reset of counters. For example, it will be possible to specify 1GB download limit daily, 5GB limit monthly, etc.

It is not implemented at the moment, but will be in near future (the new database structure is built taking this feature in account).
by userman
Mon Jun 15, 2009 1:20 pm
Forum: The User Manager
Topic: Multiple user login in userman+Many Hotspots. How far?
Replies: 2
Views: 2125

Re: Multiple user login in userman+Many Hotspots. How far?

In the new User Manager (which is in early beta stage right now) it is possible to specify, how many simultaneous sessions are allowed for the user. I.e., in your situation you can specify, that a user can have no more than just one session at a time. When receiving a new session request from any ro...
by userman
Fri Jun 12, 2009 11:21 am
Forum: The User Manager
Topic: New User Manager BuGs Report - Sticky Please?
Replies: 52
Views: 12478

Re: New User Manager BuGs Report - Sticky Please?

Both bugs are identified and will be fixed.

P.S. Sub customers cannot create users/routers, because they are read-only customers by default and there is no permission select box in user-add form at the moment.
by userman
Fri Jun 12, 2009 10:04 am
Forum: The User Manager
Topic: Subscriber routers problem
Replies: 3
Views: 888

Re: Subscriber routers problem

Each IP address can be used only for one router. You can either assign different IP for each router or create the following configuration: customer name=c-root parent=c-root customer name=c1 parent=c-root customer name=c2 parent=c-root ... router ip=127.0.0.1 owner=c-root now the router will be acce...
by userman
Thu Jun 11, 2009 1:35 pm
Forum: The User Manager
Topic: Suspending accounts
Replies: 6
Views: 1421

Re: Suspending accounts

Such a feature is not available yet, but we will probably add it in the future.
by userman
Thu Jun 11, 2009 1:11 pm
Forum: The User Manager
Topic: User Manager Payment Systems
Replies: 109
Views: 45091

Re: User Manager Payment Systems

I checked the abcpayments system. It has several payment methods. But all of them end with a step "Merchant approves the payment in his merchant admin panel", meaning that it is not possible to make automatic payments without human interaction. Or am I wrong?
by userman
Wed Jun 10, 2009 10:59 am
Forum: The User Manager
Topic: Database error
Replies: 2
Views: 1389

Re: Database error

Is the database stored on CompactFlash? If so, seems like the CF is broken. In that case, could happen, there is nothing you can do.
by userman
Tue Jun 09, 2009 2:40 pm
Forum: The User Manager
Topic: How to assign profiles to users??
Replies: 3
Views: 990

Re: How to assign profiles to users??

I asume, Asus is talking about the beta release. It is not possible to assign profiles to users in the current beta (GUI is not implemented for this operation) but it will be available in the next release.
by userman
Tue Jun 09, 2009 10:18 am
Forum: The User Manager
Topic: Suspending accounts
Replies: 6
Views: 1421

Re: Suspending accounts

Did not understand well, what do you mean by "suspend". Does it mean "disabling user for a while" and "re-enabling it afterward"? Can't you just leave the account active? Is there some harm, when the account is active, while the person is away? You can, of course, disable the user and enable it afte...
by userman
Mon Jun 08, 2009 11:30 am
Forum: The User Manager
Topic: Paypal takes the money but the account does not activate
Replies: 16
Views: 8611

Re: Paypal takes the money but the account does not activate

Hello.
Can someone help me start up the Hotspot with paypal charge ?
http://wiki.mikrotik.com/wiki/User_Mana ... ot_Example
http://wiki.mikrotik.com/wiki/User_Mana ... nts#PayPal

If you have a specific question, ask!
by userman
Fri Jun 05, 2009 9:34 am
Forum: The User Manager
Topic: Hotspot weirdness - address allocation
Replies: 4
Views: 1593

Re: Hotspot weirdness - address allocation

In the new User Manager (which is currently beta and new version will be released very soon) the IP Pool is specified per Profile. Each User has then one ore multiple profiles assigned. To change IP Pool to a batch of users, just IP Pool of the Profile has to be changed. In the current version, it i...
by userman
Thu Jun 04, 2009 3:14 pm
Forum: General
Topic: Hotspot Timing
Replies: 2
Views: 510

Re: Hotspot Timing

Are you using Radius?
by userman
Fri May 29, 2009 12:00 pm
Forum: The User Manager
Topic: User Manager Feature request - sticky please?
Replies: 193
Views: 54336

Re: User Manager Feature request - sticky please?

Please Add Mac Binding too :D
There is a field "Caller ID" in the new User Manager for specifying MAC address of the user.
by userman
Thu May 28, 2009 6:10 pm
Forum: The User Manager
Topic: User manager 4B3, using Profiles
Replies: 14
Views: 3906

Re: User manager 4B3, using Profiles

Yes, there will be option to select profile, when adding one user as well as adding batch of users.

The user limitations will be updated real-time, when changing profile details.

Right now we are working on migrating old credits to new profiles.
by userman
Wed May 27, 2009 8:21 am
Forum: The User Manager
Topic: Question about 4.3b and user credits
Replies: 7
Views: 1622

Re: Question about 4.3b and user credits

Yes, the credits are still there, but will be removed in the next release.
by userman
Tue May 26, 2009 10:03 am
Forum: The User Manager
Topic: Question about 4.3b and user credits
Replies: 7
Views: 1622

Re: Question about 4.3b and user credits

The new User Manager will have advanced Profiles, consisting of multiple limitations. The Credits are deprecated. There will be an automatic migration from old Credits to new Profiles.

Wait for the new beta version to come out very soon.
by userman
Mon May 25, 2009 10:39 am
Forum: The User Manager
Topic: User Manager - Credit
Replies: 4
Views: 1368

Re: User Manager - Credit

Hi Skillful, It is very strange, I have an user which i set 1d as his pre paid time Now in IP/HotSpot/Active i still see him online with Session Time Left 2d 06:08:28 He has logged in more than 24 hours ... Do i need to sync Mikrotik to NTP to make sure the accounting works? (radius, user manager a...
by userman
Thu May 21, 2009 6:34 pm
Forum: The User Manager
Topic: back up problem
Replies: 3
Views: 916

Re: back up problem

Which version are you using?
by userman
Thu May 21, 2009 6:33 pm
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

i have dhcp server on rb1000 so the ip and user are sometimes different how can i log all users like DATE>>>USER>>>>LINK VISITED I thanks you....you are the king of the net As I understood, you want to see which site each user visited each day. There are two kinds of user reports: 1) All the users:...
by userman
Thu May 21, 2009 11:34 am
Forum: The User Manager
Topic: User Manager Payment Systems
Replies: 109
Views: 45091

Re: User Manager Payment Systems

Is there anyone, who really is using Setcom? Because I would not give my credit card to an unknown system. And 200 country list looks suspicious - I don't understand, how they managed to make contracts with so many institutions with different laws and rights. Even PayPal does not have such a wide ra...
by userman
Thu May 21, 2009 11:31 am
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

Fix for this problem: you have to modify the webproxylogtomysql.php script. Add the following line: list(, $IP) = unpack('l', pack('l', $IP)); right before the line containing parseURL($rawlog['6']); This fix must be applied to all x64 systems (64-bit architectures). For 32-bit architectures it does...
by userman
Thu May 21, 2009 10:32 am
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

Good news - we found the bug and are working on a fix.
Bad news - your data collected until now, will have the broken IP address - the information is lost wehn converting between PHP and MySQL - trying to store 64-bit number (PHP) in 32bit field (MySQL).
by userman
Thu May 21, 2009 10:10 am
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

Php Version is 5.2
Debian Lenny x64
AMD X64 Athlon 5600
:( :( :( :( i Have no hopes???
The problem could be related to architecture - you have 64-bit architecture, on which ip2long() function works different. We are trying to reproduce the bug now. We will post the results here.
by userman
Wed May 20, 2009 12:53 pm
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

What is the PHP version and architecture (x86, PowerPC, Mips) of the linux Box?
by userman
Wed May 20, 2009 11:48 am
Forum: The User Manager
Topic: ¿Can I see MAC Address in Active Users window?
Replies: 3
Views: 1066

Re: ¿Can I see MAC Address in Active Users window?

MAC address is visible for each session (not for each user) - in session table click on session ID, Session detail form will be displayed. When using MAC authentication, MAC address is stored in username. Currently it is not possible to filter/sort users by the MAC address. But it can be implemented...
by userman
Tue May 19, 2009 2:39 pm
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

heeeeeelp me!!!!! :( :( :( :( :( I found a potential reason for the strange IP address. In PHP documentation I found a comment "Prior to version 5.0.0, ip2long() returned -1 on failure". Which PHP version do you have? You can find that out, by either running in the console : php --version if you ha...
by userman
Tue May 19, 2009 1:52 pm
Forum: General
Topic: Proxylizer Issue
Replies: 13
Views: 3011

Re: Proxylizer Issue

New idea of possible bug: have you configured Syslog NG correctly (http://wiki.mikrotik.com/wiki/Proxylize ... log_daemon)?

Special attention to line containing the template:
template("$HOST $YEAR-$MONTH-$DAY $HOUR:$MIN:$SEC $MSG\n") template-escape(yes));
by userman
Tue May 19, 2009 1:15 pm
Forum: General
Topic: Proxylizer Issue
Replies: 13
Views: 3011

Re: Proxylizer Issue

Hi, Dear when i make a rule "topics=web-proxy" still the logs that i see have the "debug" option in it. So its no use. I am using 2.9 as well as 3.23. I have 3 machine on 2.9 and 2 machine on 3.23. And i want to make a centralized loggin server, for which i have re-installed my server with CentOS 5...
by userman
Tue May 19, 2009 9:36 am
Forum: General
Topic: Proxylizer VMware image
Replies: 51
Views: 20605

Re: Proxylizer VMware image

Im just being a b*TT because I cant get it working... I can NEVER get data to update... Tried all the suggested fixes and nothing... I will bring a box to the MUM and see if I can get help building an immage that works.. Craig If your box has a public IP, please send access info to support at mikro...
by userman
Tue May 19, 2009 9:35 am
Forum: The User Manager
Topic: Language support
Replies: 50
Views: 22558

Re: Language support

I think it's a bad idea.
IMHO a lot of unnecessary work.
Then start with an encoding problem when using remote access from various terminals.
Better to do everything in one language - English.
Languages are used only in web interface, console does not support UTF-8.
by userman
Tue May 19, 2009 9:33 am
Forum: The User Manager
Topic: Program for locking PC desktop
Replies: 2
Views: 983

Re: Program for locking PC desktop

I need simple program witch will lock PC desktop if PC its not authorised on hotspot. Simple login buton open web browser. HotSpot show login page... User log on and use PC and internet. If connection to internet its not avaible anymore, this program again lock desktop. Pleas help.... Thanks. You c...
by userman
Tue May 19, 2009 9:25 am
Forum: General
Topic: Proxylizer Issue
Replies: 13
Views: 3011

Re: Proxylizer Issue

The only way i see logs related to Web-proxy is "web-proxy,debug,packet". So I had to edit the file webproxylogtomysql.php The core problem here is syslog on the router. Web proxy should send all the logs when configured as described in http://wiki.mikrotik.com/wiki/Proxylizer/Getting_Started#Web-p...
by userman
Mon May 18, 2009 9:12 am
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

Another Problem is that you sometimes can`t login in at the Login Page of the Radius. After a Reboot everything works fine!
And when you restart (close ALL the windows of Firefox/Internet Explorer/Opera and open them again) the browser?
by userman
Mon May 18, 2009 9:07 am
Forum: General
Topic: Proxylizer VMware image
Replies: 51
Views: 20605

Re: Proxylizer VMware image

u mean that ? sorry if i did something wrong but i don't know lot about Linux so what i have to do now Ok, this seems all fine. Have you executed the commend from wiki: crontab /home/proxylizer/proxylizercrontab It tells the cron to actually use this /home/proxylizer/proxylizercrontab file as the c...
by userman
Fri May 15, 2009 4:33 pm
Forum: General
Topic: Proxylizer VMware image
Replies: 51
Views: 20605

Re: Proxylizer VMware image

4) the reports are not generated at all . History 0 :(
Seems like this is not an SMTP error, but report generation script issue.

What do you see in files /home/proxylizer/proxylizercrontab and /var/log/proxylizer/mail_send_log.log?
by userman
Fri May 15, 2009 2:32 pm
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

Yes I know, but I need the new Usermanager for our Callcenter..and till now it is the only problem..

THX
What is/are the new feature(s) you use (which is not available in the old User Manager)?
by userman
Fri May 15, 2009 2:03 pm
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

The Radius is Public, I can give mikrotik access to it, if they want.
This could help.

P.S. You should not use beta versions on public routers :)
by userman
Fri May 15, 2009 1:43 pm
Forum: The User Manager
Topic: Radius server show timeouts to all requests. What to do?
Replies: 2
Views: 923

Re: Radius server show timeouts to all requests. What to do?

Can someone please tell me what to do? Must i open port 1812 and 1813 so that packets can be accepted? User Manager only responds to Radius requests, which are received from a trusted host - called "Router" in the User Manager. To add trusted host, you have to add router. And check, if the secret u...
by userman
Fri May 15, 2009 1:39 pm
Forum: General
Topic: Proxylizer HowTo
Replies: 12
Views: 3717

Re: Proxylizer HowTo

Check the web proxy logs, which are sent to Proxylizer. You could act as follows: *) Turn off web-proxy log sending to Proxylizer. Instead echo them in router console. This can be done by typing in the routers console "/system logging set <webproxy-logs> action=echo", where you set the appropriate v...
by userman
Fri May 15, 2009 1:26 pm
Forum: The User Manager
Topic: RB 1000 ROS 4.2 beta Usermanager 2 Problem
Replies: 24
Views: 5747

Re: RB 1000 ROS 4.2 beta Usermanager 2 Problem

HI, Refresh didn`t help! You must close and open Usermanger and everything is fine.. The Problem occured when we switched between the users sites :( The Database is much more than 3000 Users big.. THX for the help Could you create a database backup and send it to support at mikrotik dot com? Of cou...
by userman
Fri May 15, 2009 1:24 pm
Forum: General
Topic: useman and quese
Replies: 2
Views: 1248

Re: useman and quese

In the new User Manager you will be able to specify a rate limit, which becomes active after download limit is reached.
by userman
Fri May 15, 2009 1:22 pm
Forum: General
Topic: Proxylizer VMware image
Replies: 51
Views: 20605

Re: Proxylizer VMware image

so can someone answer me ? or i simply delete vmware image and forget proxylizer ? 1) Daily reports are sent on the next day. If you have created reports on 14.05.200., they will be sent 15.05.2009. Check, if you still have not received anything today after 16:00. 2) I'm not sure about Google's SMT...