Community discussions

Search found 56 matches

  • 1
  • 2
by Kerbia
Fri Jan 11, 2019 2:27 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

It's multiple devices from different manufacturers. Playstation4 Wireless Printer from HP Various different kind of Samsung Smartphones Iphone etc. Signal strenght across all devices is very good, since they're all located in the same small flat. Disconnect happens exactly when the exchange interval...
by Kerbia
Wed Jan 09, 2019 7:44 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Okay, so with 6.43.8 it's still not fixed.

Group exchange timeouts happen exactly in the intervall that is set in the security profile. For me that's atm one hour.

Good job, Mikrotik. NOT!
by Kerbia
Sun Jan 06, 2019 3:33 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

@sjoukes would you be so kind and let me have a look at your "fixed" settings where the group exchange timeout doesn't happen any more? While running 6.42.9 I didn't have any issues the last months on a hap ac^2, while shit is driving my nuts on a cap ac. Both access points are connected to the sam...
by Kerbia
Sat Jan 05, 2019 2:40 pm
Forum: Wireless Networking
Topic: Mikrotik wi-fi and Iphone = problem
Replies: 63
Views: 29397

Re: Mikrotik wi-fi and Iphone = problem

you need to have WPA2 w/ AES only in your security profiles and apple devices will work again. I have couple sites with "iphone problem" and some other sites that have apple products, but there is no problem, with the same hardware (wap or wap ac). The problem occurs randomly and present itself as ...
by Kerbia
Thu Dec 27, 2018 6:16 pm
Forum: Wireless Networking
Topic: bulk disconnected, group key exchange timeout
Replies: 7
Views: 1401

Re: bulk disconnected, group key exchange timeout

Just experienced the same issue on 6.43.8 Hex Poe + ac AP. don't expect any help from support. i have had a lot of issues since i got some hap ac^2 and cap ac. support was either not responding or slow and asking dumb questions. my recommendation: run 6.42.9 bufix/longterm version. that one is runn...
by Kerbia
Mon Sep 24, 2018 3:13 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

6.42.7 runs quite fine - but webserver is broken there.

6.43.2 intense group key exchange problem as usual. it's 4 months since this issue has not been fixed. i just plugged in my mikrotik for a week of testing, not using them anywhere in any productive environment.
by Kerbia
Mon Aug 27, 2018 4:31 am
Forum: Announcements
Topic: v6.42.7 [current] is released!
Replies: 159
Views: 24533

Re: v6.42.7 [current] is released!

I have port flapping issues on hap ac². Anyone else?
by Kerbia
Fri Aug 24, 2018 4:20 am
Forum: Announcements
Topic: v6.42.7 [current] is released!
Replies: 159
Views: 24533

Re: v6.42.7 [current] is released!

Webserver Crashed
Telnet service crashed.
I confirm this.
by Kerbia
Tue Aug 14, 2018 1:45 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

6.42.6 --> say hello to group exchange timeouts again.

don't update from 6.42.5..
by Kerbia
Thu Aug 02, 2018 2:56 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

@Kerbia, I sent the suport.rif file together with the screenshot to support @mikrotik.com , let's see if they can receive it and reply. Advice: 1.) Read 2.) Post Not the other way around. Support didn't help at all. They're lying about not receiving Emails, but then answer to them after weeks of wa...
by Kerbia
Tue Jul 10, 2018 5:27 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

I don's see any such emails in our system, we usually respond in a few work days. Tell me the ticket number that was assigned and I will check where the email was lost. If this statement would have been true, how is it possible that I received a poor one line response today ( after 3.5 weeks - not ...
by Kerbia
Tue Jul 03, 2018 1:09 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

I don's see any such emails in our system, we usually respond in a few work days. Tell me the ticket number that was assigned and I will check where the email was lost. Ticket#2018052222003846 Last Email was sent at June 16, 10.59 am CET I'm sending 50-100 Emails every day. It's interesting that th...
by Kerbia
Sun Jul 01, 2018 10:29 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

After two weeks still no new response from the "support".
by Kerbia
Tue Jun 26, 2018 3:34 am
Forum: Wireless Networking
Topic: Wireless disconnected, group key exchange timeout
Replies: 55
Views: 33885

Re: Wireless disconnected, group key exchange timeout

Do you have the 6.42.4 running by now?
by Kerbia
Mon Jun 25, 2018 4:49 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Last email to support was sent on June 16th. Again no response yet. Not even a "sorry, it might take a bit longer" notification. 6.42.4 tests are going on. First impression is that exchange key problems got less but wifi has ping spikes. I even tested that on a location, where there is no other 2.4 ...
by Kerbia
Sat Jun 16, 2018 12:02 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Small impression of the router log, while having a phone connected (or disconnected!).
by Kerbia
Sat Jun 16, 2018 11:52 am
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Yeah, 6.41.4 runs stable for me. However, there is still the kinda weak throughput with this firmware. But at least it is quite stable. Ping: Lenovo Y510 Notebook --> Mikrotik hap ac ^2 (6.42.3) mikrotik_2.png With 6.41.4 Firmware I have no timeouts, and the ping is between <1 and 1 ms. Everything c...
by Kerbia
Tue Jun 12, 2018 7:36 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

After I changed the DHCP Lease Time and told them that this did not have any positive or negative effect at all, they wrote me a new Email few hours ago. They ask now if i collected some more information which would help them to understand the problem. Unfortunately I am not able to deliver more inf...
by Kerbia
Thu Jun 07, 2018 1:02 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Thats's a message I received from support: i see that this device is passing VLANs through, what is the lease time on DHCP server? Does disconnects happen on intervals at half of lease time? Can You increase it for a test? My lease time was 3 days. I increased it to 5 days and didn't see any improve...
by Kerbia
Tue Jun 05, 2018 2:18 am
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Hello, we replied to your ticket within three business days stating a question about whether the issue is still relevant in the latest RC version at the time, but never got back a reply from you. Since 6.42.2 there have been quite a few improvements for hAP ac^2 and we hope that your issue is fixed...
by Kerbia
Fri Jun 01, 2018 1:30 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

I answered two times on the ticket: - 1st time: 25.05.2018 at 11:54 Hello, it does not appear on 6.41.4 or 60.40.8. However, running the 60.40.8 isn't a real alternative to me, since the wireless performance of the device isn't as good as with the current or RC firmware. Regards - 2nd time: 28.05.20...
by Kerbia
Fri Jun 01, 2018 2:57 am
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

6 days ago they just asked me if i already tried out the RC versions, which was already mentioned in the ticket itself. since that time, i didn't get any response from the support. Hello, Thank you for writing to MikroTik Support. This is an automated reply. We will try to help you as soon as possib...
by Kerbia
Tue May 29, 2018 2:24 pm
Forum: Wireless Networking
Topic: WLan Disconnects frequently
Replies: 1
Views: 218

Re: WLan Disconnects frequently

This log only shows one single minute.

Do you also face "disconnected, group key exchange timeout" or "disconnected, unicast key exchange timeout" issues?

If yes, you are not alone and should use the two existing threads for it.
by Kerbia
Mon May 28, 2018 8:14 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Since i have these issues, i tried out every new RC version. It didn't help. Enabling/Disabling helps, but not always. When i couldn't reconnect at all any more i just switched between firmwares to get it going again. Support output file was sent to support last week. I'm waiting for a response. I a...
by Kerbia
Sat May 26, 2018 12:27 pm
Forum: Announcements
Topic: v6.40.8 [bugfix] is released!
Replies: 35
Views: 13601

Re: v6.40.8 [bugfix] is released!

edit:// nvm.
by Kerbia
Sat May 26, 2018 11:55 am
Forum: Wireless Networking
Topic: Wireless disconnected, group key exchange timeout
Replies: 55
Views: 33885

Re: Wireless disconnected, group key exchange timeout

Do you guys still have the described problem or did you manage to fix it finally?

Having the same issue with all up-to-date releases
by Kerbia
Sat May 26, 2018 11:45 am
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Group Key Exchange timeout / No Reconnect possible

I checked my other devices, I see the same problem on a hap lite, cap ac and the already mentioned hap ac^2.

The following firmwares were tested on all of those devices so far:
- 6.40.8
- 6.42.2
- 6.42.3
by Kerbia
Sat May 26, 2018 11:33 am
Forum: Wireless Networking
Topic: Group key timeout - Disconnected
Replies: 5
Views: 848

Re: Group key timeout - Disconnected

What firmware are you running tho?
by Kerbia
Fri May 25, 2018 1:16 pm
Forum: Wireless Networking
Topic: Group key timeout - Disconnected
Replies: 5
Views: 848

Re: Group key timeout - Disconnected

I have the same problem. Under 6.42.2 or 6.43.X I sometimes can't even reconnect any more with any of the devices. Under Firmware 6.41.X or 6.40.8 I still get the timeouts, but at least I can reconnect. Submitted a file to the support. Gonna keep you updated. Would be cool to just use one thread for...
by Kerbia
Thu May 24, 2018 11:36 pm
Forum: Wireless Networking
Topic: SXTsq 5 ac. WTF? It doesn't work.
Replies: 80
Views: 11441

Re: SXTsq 5 ac. WTF? It doesn't work.

I dont understand. I have 4 hAP ac^2 (which runs on ARM) deployed and I haven't heard any complains from users. Could you be more specific what sort of crap there should be? I am aware of issues but there was nothing really serious what couldn't be fixed soon. there is a lot of threads about hap ac...
by Kerbia
Wed May 23, 2018 5:19 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Disconnects and no Reconnect possible - Group Key Exchange

yes i do - i have a virtual AP on 2.4 ghz which is used for the guest network
by Kerbia
Wed May 23, 2018 4:43 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

Re: hap ac^2 - Disconnects and no Reconnect possible - Group Key Exchange

Hey!
I made the changes you suggested. Exact 25 hours after I made the changes and restarted the router, all clients disconnect again and can't reconnect.

Any more ideas?
by Kerbia
Tue May 22, 2018 1:59 pm
Forum: Wireless Networking
Topic: hap ac^2 - Group Key Exchange timeout / No Reconnect possible
Replies: 47
Views: 5170

hap ac^2 - Group Key Exchange timeout / No Reconnect possible

Hello, since ~1 week, i have wifi problems with my MT hap ac^2. All devices get irregular disconnects and no device is able to reconnect to the access point any more. Ethernet connection is still possible. I'm using Firware 6.42.2 - but I have the same issue with the latest RC version. The first tim...
by Kerbia
Sat May 19, 2018 1:31 pm
Forum: Announcements
Topic: v6.42.2 [current]
Replies: 65
Views: 11482

Re: v6.42.2 [current]

After upgrading my hap ac^2 yesterday evening, I have issues connecting via wifi on an irregular basis across all my devices. I see the SSID but I can't connect to it. The log shows these kind of entries: disconnected, group key exchange timeout disconnected, unicast key exchange timeout Did anyone ...
by Kerbia
Mon Apr 23, 2018 6:28 pm
Forum: Wireless Networking
Topic: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi
Replies: 279
Views: 42448

Re: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi

Thanks for responding, Normis! I sent an e-mail to MikrtoTik Support and received reply saying that MikroTik did not have any problems with their hAP ac^2. After your Team Member had asked me to send more details with support file, I replied your Team with the support file and data. And there is no ...
by Kerbia
Mon Apr 23, 2018 1:59 pm
Forum: Wireless Networking
Topic: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi
Replies: 279
Views: 42448

Re: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi

https://twitter.com/mikrotik_com/status/988030137059958785 Doesn't look to me like they are really interested in the help of the community and customers to solve this whole problem fast. This is just my personal impression. Might be different for someone else. Sticking to Email communication makes i...
by Kerbia
Fri Apr 20, 2018 11:46 pm
Forum: Wireless Networking
Topic: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi
Replies: 279
Views: 42448

Re: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi

Already told them about this thread on twitter 4 days ago - posted a reminder few minutes ago as well....

4 days...
by Kerbia
Tue Apr 17, 2018 2:57 am
Forum: Wireless Networking
Topic: Choosing router
Replies: 4
Views: 383

Re: Choosing router

signal strength of the hap ac² is really awesome imo, and yeah i hope and expect higher transfer rates.

you will fall in love with mikrotik, but learning router os is tough at the beginning. but you grow after a while ;).
by Kerbia
Mon Apr 16, 2018 3:15 pm
Forum: Beginner Basics
Topic: Fortnite Battle Royale / Failed to connect to Matchmaking Servie
Replies: 2
Views: 468

Re: Fortnite Battle Royale / Failed to connect to Matchmaking Servie

Also, please provide more information, so others can actually help you.

What Mikrotik device are you using?
Which version of Router OS runs on it?
How does your network setup look like?
by Kerbia
Mon Apr 16, 2018 3:13 pm
Forum: Wireless Networking
Topic: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi
Replies: 279
Views: 42448

Re: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi

that's really interesting.

did you already do what they're asking for?
- I am not at my home for the next 7 days, so I can't test my hap ac² and cap ac devices yet. but definitly will do later.
by Kerbia
Sat Apr 14, 2018 11:13 pm
Forum: Announcements
Topic: v6.42rc [release candidate] is released!
Replies: 538
Views: 81217

Re: v6.42rc [release candidate] is released!

Please MikroTik give us more information about the weak performance of hap ac² and cap ac. What further things can we do to support you fixing the issue? How have you been able to get the figures published on the product's page? What's the ETA to fix this huge problem? Please follow these threads: h...
by Kerbia
Sat Apr 14, 2018 5:21 pm
Forum: Wireless Networking
Topic: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi
Replies: 279
Views: 42448

Re: hAP ac^2 Problems---Extremely Poor Performance found in 2.4G and 5G WiFi

i confirm the weak performance at hap ac and cap ac devices. too bad i didn't read the forums yet.

as i said earlier in a different thread: the hardware specs are part of my wet dreams. they're exactly what i waited for. i really hope this gets fixed soon.
by Kerbia
Sat Apr 14, 2018 4:20 pm
Forum: RouterBOARD hardware
Topic: CAP ac bad Antenna design?
Replies: 95
Views: 16535

Re: CAP ac bad Antenna design?

I didn't see this thread before and was just hungry for the hap ac² and the cap ac by looking at the specs. they arrived yesterday. for me the signal strength improved a bit on both devices. however, i confirm from my side that the throughput is much slower. i am not using yet the RC firmware. i hav...
by Kerbia
Sat Apr 14, 2018 4:16 pm
Forum: Wireless Networking
Topic: Mikrotik CAP AC Performance Review
Replies: 45
Views: 11826

Re: Mikrotik CAP AC Performance Review

I'm glad you like it! Will you use the default case, or the square case? So far i love the look of the square case more than the round one. However i can't seem to replace the case with square one. Scared i might break of a pin and then I have to pay for it haha. It took me around one hour to remov...
by Kerbia
Sat Apr 14, 2018 1:13 pm
Forum: RouterBOARD hardware
Topic: RB260GSP with cAP ac - POE compatibility
Replies: 5
Views: 662

Re: RB260GSP with cAP ac - POE compatibility

oh dang!

i was also just looking at the specs page.

it's running fine with my switch for ~24 hours now.

thanks for your help, guys!
by Kerbia
Sat Apr 14, 2018 1:12 pm
Forum: RouterBOARD hardware
Topic: Mikrotik CAP ac - How to change cases / metal ring
Replies: 2
Views: 517

Re: Mikrotik CAP ac - How to change cases / metal ring

ah!

i really needed a lot of power, so much that i was afraid to breaking it.

however it's working fine now and i can enjoy mikrotik device no. 5 in my home :)


thanks!
by Kerbia
Fri Apr 13, 2018 6:16 pm
Forum: RouterBOARD hardware
Topic: Mikrotik CAP ac - How to change cases / metal ring
Replies: 2
Views: 517

Mikrotik CAP ac - How to change cases / metal ring

Hey, i just got the new Mikrotik CAP ac, but i fail to switch cases and to unmount the metal ring on it's back. Since i don't want to use raw power, I am asking you guys: What's the trick about disamble the device? Picture: http://lanmarket.ua/upload/resize_cache/iblock/db7/1000_1000_1cb183357d6c369...
by Kerbia
Mon Mar 26, 2018 10:28 pm
Forum: RouterBOARD hardware
Topic: RB260GSP with cAP ac - POE compatibility
Replies: 5
Views: 662

RB260GSP with cAP ac - POE compatibility

Hello, i already have a Mikrotik 260 GSP Switch (https://mikrotik.com/product/RB260GSP) and I currently think about buying a new access point. Can this switch supply enough power via ethernet to the new Mikrotik cAP ac (https://mikrotik.com/product/cap_ac) or would I need to use the separate power s...
  • 1
  • 2