Accessing remote USERMAN

Hi guys
I have never tried connecting a hotspot gateway to a remote userman because I felt it should not be an issue.
But now, the whole thing is proving sturbon
I have done the following and yet things do not work

  1. Set hotspot to use radius
  2. Add a new radius with address=UsermanIP and shared secret=1234
  3. Add a router to the router list of the Userman with address=HotspotIP sharedsecret=1234
    I have also consulted this thread http://forum.mikrotik.com/t/connecting-remote-rb-to-userman-of-base-rb/28899/1
    it keeps saying Radius server not responding.

Yes, configuration sounds correct.
Are you able to ping User Manager router from HotSpot router.

Yes
I can ping eitherways
with 2ms

Hi guys
I just discovered that the radius will never work if added using Winbox
It has to be through console/terminal
I deleted the one I created with Winbox and add a new with the following command
radius add address=USERMANIP secret=123456 service=hotspot
and everything got resolved
Thank God
Thanks everyone for your contributions