Anyone know if something has happened to Sam Norris?
We’ve been trying to reach him or actually anyone from Changeip since Tuesday morning (UTC +2). We’ve sent various emails, left countless voice messages both on the office phone and Sam’s mobile and even sent a text message.
It’s just weird that there is complete silence.
I’m having problems with changeip also.
He has another site and is doing business here in the same city I’m in.
I’ve referred jobs to him, vice-versa.
I don’t think it appropriate to post his other domain or ph. but, I’ve also tried calling with no response.
Been stormy here, so maybe his network is down, or something minor.
I’ll update if I know of anything new.
Hi guys
Thank goodness I’m not the only one trying to get hold of Sam.
I also left several emails and online ticket submissions. I even tried their sales channels etc.
It is extremely expensive to make international calls from South Africa, so I didn’t call.
I really hope nothing has happened to him, he is a very important person in the Mikrotik community!
If you don’t mind me asking, what kind of problems are you guys experiencing?
I have a few free domains .dyndns.pro etc which is working perfectly well, but my domain itbzone.net isn’t.
eg test.itbzone.net shows on the ChangeIP UI as eg 1.2.3.4, but when I ping it or do a nslookup using ns1.changeip.com, it won’t resolve to 1.2.3.4. There has to be something seriously wrong with their infrastructure.
Thanks guys! G
Same issues as other people, dynamic host updates with the correct IP address but you can’t resolve it.
I can understand him having a problem but a simple email/note on the website would be useful.
Let’s hope it’s nothing more serious.
I agree
I really hope nothing happened to him
If nothing gets resolved by tomorrow morning I’m going to have to come up with another solution.
What other dynamic providers are there that work with RouterOS?
OK, good news. Sam has replied to us.
I don’t know what the problem was/is but at least there’s light at the end of the fiber cable.
Not to whack Sam - but while it’s not SSL wrapped, I have a script for DynDNS that is, IMO, very robust.
[Nudge, nudge - MikroTik - how about implementing a SSL wrapped fetch!]
Someone also submitted a change that would let it work with noip as well.
Thread with the script here:
http://forum.mikrotik.com/t/dyndns-update-script/54850/1
-Greg
That is EXCELLENT news
There are DynDNS options, but I would REALLY like to stay with ChangeIP
Anybody got any news ?
Hi guys
Sam is good and well, just replied to me saying all should be fixed. I tested and mine is working perfectly again.
THANKS SAM!
cool … working again
Looks like its back up.
36 hours downtime, for a paid for service, and not a word from them…
Not a good sign, just happy to have my VPN’s and remote updates working on sites again.
Please dont make me move back to DYNDNS !!!
I’m just as glad all my services have been restored. Every and any product can give problems, I don’t have a problem with that, and with the excellent service Sam is giving us, I’m more than happy to stay with ChangeIP for life.
But if anything like this happens again, Sam, please just put something on the homepage telling people you are aware of the problem, or even an autoresponse on support mails.
I honestly for a second thought you had an accident and died when noone replied to my support tickets.
Thanks again for getting so many people back online again 
G
I am starting to notice the problem again, anyone else?
False alarm. All services up
Just curious. What do you like about ChangeIP that you don’t about DynDNS?
[IMO, the biggest + for DynDNS is the huge distributed network and redundancy they have. Their upper tier stuff is so very far beyond what I need for any of my clients/myself - but the result is a system that is far more advanced than it might otherwise be.]
Another nice upside, for me at least, is I’ve used them from forever and I still have quite a number of no-expiration credits for custom domain/zones since I got them when a credit was good for forever. Kudos to them for keeping their word all these years.
-Greg
Sorry guys - was just on vacation with horrible cell reception. The problem that occurred was not notifying us because it only affected a few zones on the system … we’ve put some measures in to catch this problem in the future should it ever happen again ( shouldn’t! ).
Sam
Our ddns updates is broken again, anyone else with the same problem?
can’t get to http://www.changeip.com
even http://downorisitjustme.com/res.php?url=www.changeip.com agrees with me.
anyone know anything?
his phone goes to voice mail.