Hi all
I got a new hAP ax S today and while playing around with configs I noticed that each time reset the device back to default config an autosupout.rif file was created on the device. It happend on ROS 7.20.6 and when I upgraded to 7.20.7. I was under the impression that a autosupout.rif was created only when there is a hardware failure or is this normal behaviour?
You mean you reset yourself to default config and the autosupout is made ?
No, that's definitely not normal behavior.
Best to create support ticket and include your autosupout.rif file.
Yes I reset the device myself both inside webfig and with the hardware reset button. There’s always an autosupout.rif when I log back in after the reset.
I had a look inside the autosupout.rif that was created each time I rebooted with a fresh clean config.
The only thing that stood out was what appeared to be a process for managing LEDs terminating abnormally.
I wonder if it's a hardware issue on my end or some kind of a firmware bug.
== SECTION backtrace
---- current v7.20.7 2026-01-08 09:40:00 ----
2026.01.07-09:40:08.13@0:
2026.01.07-09:40:08.13@0:
2026.01.07-09:40:08.14@0: /nova/bin/led
2026.01.07-09:40:08.14@1: --- signal=6 --------------------------------------------
...
2026.01.07-09:40:08.17@1: 2026.01.07-09:40:02.24@1: ++led2 1
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:02.24@1: ++led3 1
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:02.24@1: ++led4 1
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:02.24@1: ++led5 1
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:02.24@1: ++sfp-led 1
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:02.24@1: waiting for leds: 2 wifi1-led
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:03.24@1: waiting for leds: 2 wifi1-led
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:04.24@1: waiting for leds: 2 wifi1-led
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:05.25@1: waiting for leds: 2 wifi1-led
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:06.24@1: ++wifi1-led 255
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:06.24@1: ++wifi2-led 255
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:06.25@1: -leds present-
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:08.12@1: -ifaces present-
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:08.12@1: finish loading 1
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:08.12@1: load unames
2026.01.07-09:40:08.18@1: 2026.01.07-09:40:08.13@0: abort: missing leds poe-led,
2026.01.07-09:40:08.18@1:
2026.01.07-09:40:08.18@1: logtail end
As already indicated -> support ticket.