Basebox5 - NO PPP intervafe

Hello Guys,

i need some help.
Last week i bought a Basebox 5 (RB912UAG-5HPnD-OUT), one of my client.
I could set up everything, except the SIM card.

I have a 3G card inside (yes, the card are correctly way inside), but there is no LTE interface, and there is no interface on the PPP client connection box.



I have nothing... nada..
Here is the export:

_[meszaba@UNI_GSM.rbcl] /interface lte> export

apr/24/2017 08:37:22 by RouterOS 6.38.5

software id = 2S0J-RXSN\

_

I also copied the LTE package, in case...

_[meszaba@UNI_GSM.rbcl] /system package> print
Flags: X - disabled

NAME VERSION SCHEDULED

0 routeros-mipsbe 6.38.5
1 system 6.38.5
2 X ipv6 6.38.5
3 wireless 6.38.5
4 hotspot 6.38.5
5 dhcp 6.38.5
6 mpls 6.38.5
7 routing 6.38.5
8 ppp 6.38.5
9 security 6.38.5
10 advanced-tools 6.38.5
11 lte 6.38.5_

Have u got any clue?

Basebox5 is, basically, a case with a generic RB912UAG board inside. It has SIM-card slot, but it does not have the actual 3G or LTE modem hardware installed. It just has a miniPCIe slot on board. You have to chose a suitable compatible modem and install it into that miniPCIe slot in order to make use of this SIM-card slot.

He already said it has one installed…

Thank you for your replies, it’s solved.
We have to change the Basebox 5 to SXT-LTE.