Basics: connecting to the internet

RouterOS Beginner Basics
1

I cannot get my hex to connect to the internet.

I have just switched to a new ISP. I connect to the internet fine from a laptop directly to the modem.

I just purchased a hex. I can access the hex fine from my laptop (i.e. LAN access to the web interface for example), but the hex cannot access the internet. (If I ping 8.8.8.8 from the web interface, for example, it just times out).

Is there some configuration necessary out of the box?

2

Does your Hex get an IP ?
You will see that in IP DHCP client.

3

A screenshot of what you requested:

And the quick set screen FWIW:

I should also mention that I just attached a netgear router to the new ISP and had no troubles.

Thanks, in advance

4

If you see in the DHCP client there is no IP assigned to your router…

5

I’m sure you connected RB to modem using ether1 interface …

And a suggestion: when you get internet connectiviry, upgrade RouterOS to latest stable as quickly as possible.

6

So, what needs to be done?

Computers attached to the modem and other routers attached to the modem access the internet successfully. What configuration changes are necessary to the Hex?

7

Hex port number to the modem?