Bought new LtAP LR8 LTE Kit, but firmware states it is LtAP LTE Kit

Dear all,

I have a strange bug in my brand new LtAP LR8 LTE kit model. It is definitely the correct hardware and the packaging states it as well.

But I am not able to configure any Lora settings. It simply does not appear in the Webfig.

Under RouterBoard settings, the model is named as RBLtAP-2HnD.

I checked the iOS app as well, there the hardware model is stated as LtAP LTE Kit (without LR8).

Can anybody help me getting Lora work?

Thanks in advance!
Andre

https://mikrotik.com/product/ltap_lr8_lte_kit is RBLtAP-2HnD & R11e-LTE & LR8
I not use LoRa yet but maybe I provide some help.

What version of RouterOS you use ?
You have in System > Package the lora or iot or both ? They are enabled ? If you not see any of them, go to mikrotik.com/software, select your version & arch and download a “Extra packages”, extract, copy & paste to mikrotik and reboot.
You see the modules on list of devices in System > Resources > USB or PCI button ?

It is normal. I have LtAP LTE kit and also is named as LtAP-2HnD. This last is the base of the device (without any mini pci-e card).

Regards.