Hello all, I bought a license for ROS L4 but I did format the server mistakenly and now I am in a trouble ! the software-id is different than what I have attached to my license ! what is the solution in situations like that ?
Greetings …
The forums can’t help with license questions. Email support@mikrotik.com.
Ok thanks , I will contact them, but I thought this maybe a typical situation others did face before …
Greetings ..
It is, but other users can’t re-issue your license. Only the manufacturer can. This is a user forum, support@mikrotik.com is the official support channel. It’s not that people here wouldn’t be willing to help you - they’re literally unable to do so.
More info: http://wiki.mikrotik.com/wiki/Manual:All_about_licenses#Can_I_Format_or_Re-Flash_the_drive.3F
Formatting your hard drive invalidates your license. If you’re lucky Mikrotik will replace it.