can access via api only

new site on a cable provider (same provider as my core) this site is using dynamic ip (core is static)

I can connect using the api port 8728 cannot connect via any other ip service. tried moving ssh to 808, 9000, 222 etc. and cant access

example output from mmap

Last login: Sat Apr 27 09:17:09 on ttys001
Air:~ jessequijano$ sudo nmap 25.170.191.27

Starting Nmap 6.25 ( http://nmap.org ) at 2013-04-27 09:36 AST
Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn
Nmap done: 1 IP address (0 hosts up) scanned in 3.09 seconds
Air:~ jessequijano$ sudo nmap -Pn 25.170.191.27

Starting Nmap 6.25 ( http://nmap.org ) at 2013-04-27 09:36 AST
Nmap scan report for 25.170.191.27
Host is up (0.44s latency).
All 1000 scanned ports on 25.170.191.27 are filtered

Nmap done: 1 IP address (1 host up) scanned in 53.47 seconds
Air:~ jessequijano$

log file on core route shows

08:56:11 l2tp,info first L2TP UDP packet received from 25.170.191.27

over and over and over again


Other sites with same config are connecting L2TP

Any ideas?