Cannot connect to cAP ax

Just unpacked my first Mikrotik product, the cAP ax. I then successfully connected to it via WinBox as well as the Web interface but was soon overwhelmed and thought I would just use the Mikrotik Pro app to quickly set it up as an access point so I can get started. The Android app was self explanatory and I only set a name for the 2.4Ghz interface since I don’t really need the 5Ghz. Then I saved the config and the app told me everything should work in a few minutes.

Ever since then I cannot connect to the cAP anymore. Neither WinBox nor the app seem to discover the device. The wifi network I set up via the app does not show up as well. I still see it connected via ethernet to my router, it still gets an IP address through DHCP and I can ping it. However, when I try to connect to the IP address both WinBox as well as the web interface time out and the app tells me “Connection refused” (yes, the password is definitely correct).

I multiple times tried to reset the cAP by short or long pressing the reset button on the back but nothing happens (is there anything special I need to do there?). I disconnected it from power multiple times but nothing changes.

How can I save the AP?

Yes you may need to do a netinstall to get it back working.
Information that may help:
https://help.mikrotik.com/docs/spaces/UM/pages/183369729/cAP+ax#cAPax-Resetbutton
https://help.mikrotik.com/docs/spaces/ROS/pages/24805498/Reset+Button

If you cannot get it to reset then maybe need to netinstall
https://help.mikrotik.com/docs/spaces/ROS/pages/24805390/Netinstall



https://www.youtube.com/watch?v=ICrDw8_PZ3o

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The other thing I always do with my caps is configure them from port 2.
Take port2 OFF the bridge

give it a name like OffBridge2

give it an Ip address
a_dd address=192.168.77.1/230 interface=OffBridge2 network=192.168.77.0_

Add it to the interface list=LAN or TRUSTED, etc…

Then simply connect to the cap via your laptop on port 2. Change your IPV4 settings on the laptop to 192.167.77.2 and you should be in.
Much safer place to config the capac, especially when dealing with bridge and vlans.