Cant access MikroTik homepage

Hi there,

my ISP has been unable to assist me with our network issues, they claim it’s possibly an issue on my side.

Now I’ve got multiple problems, and I feel like just changing the channel on which my router is broadcasting would help a lot considering that there are other wifis on the same channel. And I’m getting packet loss.

So I got my default gateway from cmd using “ipconfig /all”.. But I get this error: “refused to connect.”
Any way I can access my control panel without losing the network information ? I’ve seen the control panel before and there’s just too much important settings that the ISP configured for me. Since it’s lockdown they can’t help me from their side but won’t give me my login details for the router.

I don’t really understand… The problem is the bad wifi ?
What has that to do with the Mikrotik Webfig page ?

Any way I can access my control panel without losing the network information ?

Of the Mikrotik or the ISPs Router?

Any way I can access my control panel without losing the network information ? I’ve seen the control panel before and there’s just too much important settings that the ISP configured for me. Since it’s lockdown they can’t help me from their side but won’t give me my login details for the router.

From this I understand …The Mikrotik router is the ISP router and your question is: “How can I get into the router control panel without losing the configuration. I don’t have the login credentials. I do want to change the wifi settings”

Well a full reset will erase all. So that’s not an option. How come you have “seen the control panel before” without having the login username/password? You did not receive any document from your ISP with that information? There is nothing on their website that indicates something like a “read-only” user?

Corona lockdown is not something that will change the @home service of an ISP. I would be suprised they would come on site for checking things.

If you want control over your LAN network, add another Mikrotik that you manage yourself.