can't log into Usermanager

RouterOS The User Manager
1

i recently was forced to upgrade to 5.8 due to a l2tp ipsec issue in 4.17

i can’t log in??? keeps telling me invalid username and password?

try both from public and local lan.

completely lost??? even tried changing the service port to 81?

[root@MikroTik] /tool user-manager customer> print
Flags: X - disabled 
 0   login="admin" password="" backup-allowed=yes time-zone=-00:00 permissions=owner parent=admin signup-allowed=no paypal-allowed=no 
     paypal-secure-response=no paypal-accept-pending=no 

 1   login="admin2" password="PASSWORD" backup-allowed=yes time-zone=-00:00 permissions=owner parent=admin2 signup-allowed=no paypal-allowed=no 
     paypal-secure-response=no paypal-accept-pending=no
2

Did you try to change the password in terminal? What about rebuid the database from terminal and try again?

RGDS

3

why you still default login & password usermanager???change that include your time-zone (syinchron with your time-zone*****all customer****) your CPU high% will take few minute or long time if you dont that!!!

  1. check againt in your system radius
  2. check /tool usermanager router print
  3. check /ppp aaa print
4

i added /removed the package, rebuilt and cleared the database several times,

all issues disappear in downgrading back to 4.17, and making no changes

radius is not enabled, some ppp accounts for vpn users, but nothing really too crazy

root@MikroTik] > /tool usermanager router print
bad command name usermanager (line 1 column 7)
[root@MikroTik] > /tool user-manager router print  
Flags: X - disabled 
[root@MikroTik] > /ppp aaa print
      use-radius: no
      accounting: yes
  interim-update: 0s
[root@MikroTik] >

ready to give remote access to anyone who thinks they can fix it

5

Also make sure you don’t use any special characters in username and password before upgrading. This goes also for profiles.

Sometimes the profiles dissapear when upgrading. Any custom made login pages has to have their linkes changed

6

are you sure your radius is active??? check your radius and set service ppp
your /ppp aaa use-radius:no change to yes.

7

the username and pw were the default. i am starting from scratch..

i have hair pin nat setup, but i don’t see that being the issue.

i am at a loss. radius was disabled. i didn’t have anything configured. usually i configure everything through usermanager web service.

do i have some kind of fluke?

8

is there some kind of logging i can turn on to see what is going?

9

ready to give remote access to anyone who thinks they can fix it[/quote]
ok I’ll example do this:
first step remove your usermanager with
/tool usermanager customer remove numbers=0
than create new
/radius add address=127.0.0.1 secret=asyik service=ppp,hotspot
/ppp profile set local-address=(your interface gateway) remote-address=(your pool-name so you must create in IP poo) default-encryption change-tcp-mss=yes name=default-encryption only-one=yes use-compression=default use-encryption=yes use-mpls=default use-vj-compression=default
/ppp aaa set use-radius=yes

/tool user-manager customer add login=littlebill password=littlebill permissions=owner time-zone=(your region)
/tool user router add ip-address=127.0.0.1 shared-secret=asyik customer=littlebill

than login usermanager with your username&passsword(littlebill)
create profile+add name=1month validaty=31d starts:At first logon
profile limitation cllick add new limitation click new limit name:31d uptime 31d click Add. finally click save profile.

to test user in usermanager,create user add>>>username:XXX password:XXX cutomer:littlebill Assign profile:1month click Add
like my config RB450G :slight_smile:

10

…

11

commands work for the sandbox vm

the exact same commands dont work for the 750…


im about done with user manager

12

commands work for the sandbox vm??? what the meaning sandox vm??? I don’t know sandbox vm

comands dont work for RB750??? I have RB750&RB450G work fine with that command, so if your rb750 don’t work I don’t why

13

i ran this test in a VMware virtual computer using the x86 iso file

configuring in that environment and it works

and the only thing that was required was the customer account creation…


what version of ROS are you at?

how do i get debug logging to work?

14

:astonished: oh compter x86
now ROS v.5.8 1 week ago still 5.7. in user manager there is no difference 5.8 or 5.7

:slight_smile:

15

finally I think your issue like http://forum.mikrotik.com/t/i-cant-access-user-manager-5-7-from-web/51083/6
:slight_smile:

16

nope

i can see the usermanager login, i simply can’t log in

17

shure you use the admin login “http://xxx.xxx.xxx.xxx/userman” and not client login “http://xxx.xxx.xxx.xxx/user”

18

yep.

pulling my hair out.

same exact config on 4.17 works flawless. as soon as i move to 5.8 i can’t log in

19

try to setup userman from scratch with a different admin/pass under “customers” and then import the database under maintanance

  • use a backup of the allready converted DB in 5.8

I’m not sure what will hapen, but maybe it’s possible

20

I see in your original post that you have 2 “owners”. 5.8 only accepts 1 owner. Try to remove owner “1” before update