CCR-1016 connection loss on outside line

Hi guys,

I’v got this new cloud core router 1016, just opened the box, connected by a pc to it on 192.168.88.1.

configured the external interface to a public IP, I have a good connection. but this external connection is lost every 5-10 minutes, for about 5-10 seconds.
I have 2 pings runing, one from my pc to 192.168.88.1
and second is to the public IP.

the local 192.168.88.1 keeps pinging 100%

but the external loses connection every 5-10 minutes.

I have updated to latest software, and to latest firmware. still same problem.

anybody had same experiance ? if yes, did you find a solution ?

thanks in advance.

After reset problem is solved.

thanks anyway.