CCR-1016 Kernel Panic

Hardware MikroTik hardware general
1

Just after a normal reboot, the device got stuck in “loading kernel from NAND” status. Connected to serial terminal that’s what i get:

RouterBOOT booter 3.13                                                                                                                                               

CCR1016-12G                                                                                                                                                          

CPU frequency: 1200 MHz                                                                                                                                              
  Memory size: 2048 MiB                                                                                                                                              
    NAND size: 512 MiB                                                                                                                                               

Press any key within 2 seconds to enter setup..

loading kernel from nand... OK
setting up elf image... OK
jumping to kernel code
Could not mount ubifs filesystem: Structure needs cleaning
opendir: No such file or directory
opendir: No such file or directory
ERROR: no system package found!
Kernel panic - not syncing: Attempted to kill init!

Starting stack dump of tid 1, pid 1 (init) on cpu 15 at cycle 15173358619
  frame 0: 0xfffffff7004ef9e8 dump_stack+0x0/0x20 (sp 0xfffffe003d26fc08)
  frame 1: 0xfffffff7004e8c68 panic+0x168/0x388 (sp 0xfffffe003d26fc08)
  frame 2: 0xfffffff700050e68 do_exit+0x1c8/0xd48 (sp 0xfffffe003d26fcb0)
  frame 3: 0xfffffff700051b30 do_group_exit+0xf0/0x1e8 (sp 0xfffffe003d26fd78)
  frame 4: 0xfffffff700051c48 __wake_up_parent+0x0/0x18 (sp 0xfffffe003d26fdb0)
  frame 5: 0xfffffff7004f05c0 handle_syscall+0x210/0x2d0 (sp 0xfffffe003d26fdc0)
  <syscall while in user mode>
  frame 6: 0x735d0 0x735d0 (sp 0x7fa8faa8)
Stack dump complete
Client requested halt.

Solutions?

Netinstall
2

Please use the Netinstall utility to reinstall RouterOS. This time use RouterOS v6.18 and the device should return to normal

3

Is happened to me.
The solution is ok, but what is the problem?
Is a particular version of RouterOS?

Thanks in advance.

4

There was a problem in one of the earlier versions, in RouterOS v6.18 it should be fixed.

What’s new in 6.17 (2014-Jul-18 15:14):
*) CCR1009 - fixed crash;

What’s new in 6.16 (2014-Jul-17 13:12):
*) CCR - fixed rare file system corruption when none
of configuration could be changed or some of it disappeared;

5

The same problem after a reboot in my CCR-1009-8G-1S-1S+
I tried with netinstall v6.18 but the same errors !!!
Please help…

6

Please contact support with a supout.rif file and console output attached, our developers will analyse this.

7

how to make support.rif if i can’t login to the router?

8

Sorry, in this case, full console output. If you device doesn’t operate, always contact support or seller. In the community forum, other users will not be able to help with such issues.

9

I already contact my reseller for RMA.
But what if in my new CCR, happens the same?
As i see it’s 6xx version the problem. 6.18 didn’t fix this problem.

10

i have the same problem with version 6.19 , i downgraded to 6.18 but still having ccr reboots hazardiously , i have changed the queue interface from only-hardware to ethernet-default but with no luck .
i have sent a suppout.rif file to the support and waiting for reply , hope the problem will be fixed

11

this is a screenshot of the CCR 16 core log
ccr-16core.png

12

upgrade to ROS 6.19 then upgrade routerboot

13

Did you seem to get the problem fixed? Im having same issue but mine runs for a few hours then has kernal failure and then reboots 4 or 5 times…then runs a few hours again…dont understand.