CCR1036-8G NetInstall Not Working, there is no "Press any key within 2 seconds to enter setup.."

Hi everyone
I have a problem CCR1036-8G-2S + can not be reset or Netinstall.
when using the console Putty (SSH) does not come out “Press any key within 2 seconds to enter setup ..”

I have tried reset configuration using LCD, PIN: 1234 still failed and I have tried pressing reset button still fails.

I compare with CCR1009, out “Press any key within 2 seconds to enter setup ..”

This is normal

Question : How can i display “Press any key within 2 seconds to enter setup ..” in CCR1036 ? so I can enter setup and NetInstall ?
ccr1036_Eror.png
LCD.jpg
ccr_OK.png