CCR1036 License and Software ID issue

RouterOS General
1

Hello

we have strange issue on CCR1036 Router

after we rebooted the router a message appears “ROUTER HAS NO SOFTWARE KEY”

the only thing we did is upgrading the router to 6.11 and reboot
but after a day we faced an issue about pppoe so we reboot the router after that, the message appears !

isn’t Routerboard come with an embedded key ?

The strange thing is the Software ID (xxxx-xxxx) it changed randomly on every reboot with new one

what should we do ?

please help and thanks in advance

[Ticket#2014040966000176]

2

Please we need help to solve this problem

3

In licenses problem the only way is contact to support mikrotik and wait an answer from they. The user forum can not do anything about it.



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