I just received a CCR2004-16G-2S+PC today. I started using it and after about 10 minutes it then it dropped off the network and the network ports went dark. I connected a serial console cable to it and when I reset it, then I could see on the console log that the CPU temperature was 105C and it was a critical error and shutting down. Though it then proceeded to try to reboot again and the next temperature was 106C and then reboot again and then 107C when I unplugged it. As a note this was being done inside a room with a temperature of 20C/68F.
I unplugged it and after a few minutes I plugged it back in and was able to login. The temperature started at 70C and kept climbing and after only a few minutes exceeded 90C, so I decided to unplug.
I’m assuming that I should just return the unit and get a replacement. But I thought I would check to see if there might be some simple reason for this. Doing a light shaking of the unit I don’t hear any loose parts or anything. No visible damage on the unit or the box it was packaged in.
Thanks!