Chateau5G - A newer version of modem firmware is available but URL cannot be found

RouterOS General
1

Hi All,

I’ve recently updated mg Chateau5G to RouterOS v7.6 and noticed that the modem has an update available. However, when I try to select the Upgrade Firmware option, I only get an error message. Pls see screenshots for reference. Searching the forum does not show any relevant or similar issue that I can read upon

Version upgrade banner:

Current firmware version:

Error message via WEBGUI

Terminal

2

If you downgrade to 7.5, does the same happen when you try to upgrade firmware ?

If it works then, something might be broken in 7.6, best to create ticket to support@mikrotik.com.

3

Hello,

Please create a support ticket regarding this issue.

https://help.mikrotik.com/servicedesk/servicedesk

Regards,
Emīls

4

Thanks, I have sent over a support request as you’ve advised.