CHR License error: General failure #163

We’re getting the following error on some (not all) of our Mikrotik CHR systems which is causing the system to be capped at 1Mbps throughput. These systems have a P1 perpetual licence. What does this error mean please? An example is below and its affecting over 25 (out of 140 which are all fine):

“ERROR: General failure #163

mterror2.png
I’ve verified it can reach the Mikrotik license server and if I supply an invalid user/pass it knows it is incorrect etc.

I’ve raised a ticket but no reply and it’s rather urgent as it caps all these CHR’s at 1Mbps on the “free” license even though they have a p1.

Has anyone seen this before?

Thanks

I had some errors with CHR licenses, caused by Mikrotik. I guess their licensing servers are just crap.
Did not see that particular error though.
Only a ticket solved it.