CHR - purchased license not applying on router

RouterOS Virtualization
1

Hello,

I’ve bought a P10-perpetual license for CHR. The license is visible and assigned to my CHR with the proper sytem-id xxxx within the license portal. It even updates the “Last Seen” value continuously, but the CHR still shows me the installed license as P1. I tried to perform a license renew on the router multiple times, but it simply won’t fetch the new P10 license from the portal.

I’m wondering if there is any option to reset the current license on the router, so that it fetches the new license from the portal?

Thanks in advance

2

Any clues? Do I may just have to wait till 18.07. until the purchased license becomes active?
screenshot.png

3

I am having the same exact issue…
I have sent a support ticket request…

Let’s see what they come back with..
CHR_License_Issue_LI (2).jpg

4

This kinda sucks. Any hints from MT staff/devs?

Thanks

5

This is a user forum. Please email to support@.

6

as andrys wrote - just write to the support as they will be able to check all the details and resolve the issue.

7

Here is what I got back from support !

:frowning:

Hello,

Please use newest version (6.36rc version is the old one).
Install 6.39.2, then your CHR will be licensed properly.

Best regards,
Sergejs

–
MikroTik.com

8

I think I (might) just have fixed this. What I did is I generated a new System ID on the CHR (Generate New ID), afterwards I logged into mikrotik.com and transfered the purchased license from the old System ID to the new one.

Edit: nope, still looks like a trial license

9

Is the checkbox “Limited Upgrade” checked or not?

10

Have you tried what support asked?

11

Happy to report… the issue is not there on the newer image…
Had to dump the older image and install the new one.

:slight_smile:

12

It’s not checked.

13

If memory serves me right that means your license ia applied :slight_smile: