Constant WiFi Disconnections under Load - hAP ax³

Hi everyone,

I’m hoping someone can help me diagnose a very frustrating issue I’ve been having with my WiFi setup. My devices (phones, laptops, etc.) are constantly connecting and disconnecting from the WiFi, especially when I put any kind of load on the connection. For example, if I start downloading offline maps on my phone, it seems to trigger these disconnects.

As you can see from my logs (I’ve included an anonymized snippet below), this is happening very frequently and makes the WiFi practically unusable:

 2025-03-17 18:32:48 wireless,info 8C:AA:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -84
 2025-03-17 18:42:41 wireless,info 24:77:**:**:**:**@wifi1_5GHz roamed to 24:77:**:**:**:**@wifi2_2.4GHz, signal strength -90
 2025-03-17 18:42:43 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -63
 2025-03-17 18:42:43 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -63
 2025-03-17 18:42:45 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -63
 2025-03-17 18:42:46 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 18:42:47 wireless,info CA:EB:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -65
 2025-03-17 18:42:50 wireless,info CA:EB:**:**:**:**@wifi1_5GHz connected, signal strength -67
 2025-03-17 18:43:46 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -64
 2025-03-17 18:43:56 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -64
 2025-03-17 18:43:56 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 18:43:57 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -64
 2025-03-17 18:43:57 wireless,info CA:EB:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -67
 2025-03-17 18:44:02 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -65
 2025-03-17 18:44:11 wireless,info CA:EB:**:**:**:**@wifi2_2.4GHz connected, signal strength -60
 2025-03-17 18:44:12 wireless,info E8:D0:**:**:**:**@wifi2_2.4GHz connected, signal strength -56
 2025-03-17 18:47:19 wireless,info E8:D0:**:**:**:**@wifi2_2.4GHz disconnected, not responding, signal strength -58
 2025-03-17 18:47:32 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -66
 2025-03-17 19:07:19 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -79
 2025-03-17 19:29:39 wireless,info 0E:79:**:**:**:**@wifi1_5GHz connected, signal strength -72
 2025-03-17 19:30:15 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -61
 2025-03-17 19:32:43 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -73
 2025-03-17 19:32:52 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -61
 2025-03-17 19:34:43 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -78
 2025-03-17 19:35:26 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 19:38:39 wireless,info 0E:79:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -73
 2025-03-17 19:38:41 wireless,info 0E:79:**:**:**:**@wifi1_5GHz connected, signal strength -83
 2025-03-17 19:42:10 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -75
 2025-03-17 19:43:03 wireless,info 8C:AA:**:**:**:**@wifi1_5GHz connected, signal strength -73
 2025-03-17 19:43:05 wireless,info 0E:79:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -65
 2025-03-17 19:43:05 wireless,info 0E:79:**:**:**:**@wifi1_5GHz connected, signal strength -71
 2025-03-17 19:43:16 wireless,info 0E:79:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -71
 2025-03-17 19:43:25 wireless,info 0E:79:**:**:**:**@wifi1_5GHz connected, signal strength -63
 2025-03-17 19:43:54 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -68
 2025-03-17 19:59:50 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -79
 2025-03-17 20:00:20 wireless,info 0E:79:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -85
 2025-03-17 20:05:08 wireless,info 8C:AA:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -76
 2025-03-17 20:05:28 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -68
 2025-03-17 20:20:01 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -77
 2025-03-17 20:21:58 wireless,info 0E:79:**:**:**:**@wifi2_2.4GHz connected, signal strength -64
 2025-03-17 20:22:46 wireless,info 0E:79:**:**:**:**@wifi2_2.4GHz disconnected, not responding, signal strength -79
 2025-03-17 20:22:46 wireless,info 0E:79:**:**:**:**@wifi2_2.4GHz connected, signal strength -73
 2025-03-17 20:22:52 wireless,info CA:EB:**:**:**:**@wifi2_2.4GHz disconnected, connection lost, signal strength -90
 2025-03-17 20:28:17 wireless,info 44:65:**:**:**:**@wifi2_2.4GHz connected, signal strength -63
 2025-03-17 20:30:29 wireless,info 44:65:**:**:**:**@wifi2_2.4GHz disconnected, connection lost, signal strength -62
 2025-03-17 20:34:16 wireless,info 0E:79:**:**:**:**@wifi2_2.4GHz disconnected, connection lost, signal strength -84
 2025-03-17 20:41:56 wireless,info 0E:79:**:**:**:**@wifi2_2.4GHz connected, signal strength -67
 2025-03-17 20:44:23 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -66
 2025-03-17 20:47:38 wireless,info CA:EB:**:**:**:**@wifi1_5GHz connected, signal strength -73
 2025-03-17 20:47:40 wireless,info 8C:AA:**:**:**:**@wifi1_5GHz connected, signal strength -76
 2025-03-17 20:57:08 wireless,info 50:F5:**:**:**:**@wifi2_2.4GHz connected, signal strength -80
 2025-03-17 20:57:10 wireless,info 50:F5:**:**:**:**@wifi2_2.4GHz disconnected, connection lost, signal strength -80
 2025-03-17 21:27:27 wireless,info 0E:79:**:**:**:**@wifi2_2.4GHz disconnected, not responding, signal strength -58
 2025-03-17 21:27:32 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -80
 2025-03-17 21:32:06 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -66
 2025-03-17 21:38:17 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -66
 2025-03-17 21:38:24 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -62
 2025-03-17 21:38:25 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -59
 2025-03-17 21:38:28 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -64
 2025-03-17 21:38:44 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -65
 2025-03-17 21:38:44 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -66
 2025-03-17 21:38:48 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -69
 2025-03-17 21:38:52 wireless,info CA:EB:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -63
 2025-03-17 21:38:53 wireless,info CA:EB:**:**:**:**@wifi1_5GHz connected, signal strength -64
 2025-03-17 21:39:01 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 21:39:32 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -65
 2025-03-17 21:39:35 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -63
 2025-03-17 21:39:37 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -58
 2025-03-17 21:39:41 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -67
 2025-03-17 21:39:55 wireless,info 8C:AA:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -89
 2025-03-17 21:40:54 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -65
 2025-03-17 21:40:54 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 21:40:58 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -74
 2025-03-17 21:40:59 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -67
 2025-03-17 21:41:03 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -64
 2025-03-17 21:41:07 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -58
 2025-03-17 21:41:12 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 21:41:29 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -63
 2025-03-17 21:41:52 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -66
 2025-03-17 21:41:56 wireless,info CA:EB:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -63
 2025-03-17 21:41:56 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -71
 2025-03-17 21:41:57 wireless,info CA:EB:**:**:**:**@wifi1_5GHz connected, signal strength -67
 2025-03-17 21:41:57 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -56
 2025-03-17 21:42:04 wireless,info E8:D0:**:**:**:**@wifi2_2.4GHz connected, signal strength -52
 2025-03-17 21:42:09 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, connection lost, signal strength -63
 2025-03-17 21:42:24 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -66
 2025-03-17 21:44:42 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -69
 2025-03-17 21:44:43 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -63
 2025-03-17 21:45:10 wireless,info E8:D0:**:**:**:**@wifi2_2.4GHz disconnected, not responding, signal strength -58
 2025-03-17 21:45:23 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -71
 2025-03-17 21:53:26 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -70
 2025-03-17 21:53:26 wireless,info E8:D0:**:**:**:**@wifi1_5GHz connected, signal strength -69
 2025-03-17 21:53:30 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -70
 2025-03-17 21:53:31 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -60
 2025-03-17 21:54:00 wireless,info E8:D0:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -72
 2025-03-17 21:54:03 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -67
 2025-03-17 21:54:05 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -58
 2025-03-17 21:54:09 wireless,info E8:D0:**:**:**:**@wifi2_2.4GHz connected, signal strength -51
 2025-03-17 21:56:31 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -70
 2025-03-17 21:56:32 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 21:56:50 wireless,info CA:EB:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -66
 2025-03-17 21:56:51 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz disconnected, not responding, signal strength -77
 2025-03-17 21:56:51 wireless,info CA:EB:**:**:**:**@wifi1_5GHz connected, signal strength -65
 2025-03-17 21:56:52 wireless,info 9C:BC:**:**:**:**@wifi1_5GHz connected, signal strength -62

This problem has been going on for a long time, well before I upgraded to the latest stable RouterOS v7.18.2. It also happens with multiple different devices, so I don’t think it’s a client-specific issue.

My setup is as follows:

  • Router: Mikrotik hAP ax³
  • RouterOS Version: 7.18.2 (stable)
  • I have both 2.4 GHz and 5 GHz WiFi enabled on the hAP ax³, using the same SSID for both bands.
  • I also have a second access point (AP) located on the upper floor of my house. This AP is connected to the hAP ax³ via an Ethernet cable.
  • The second AP also has both 2.4 GHz and 5 GHz WiFi enabled and uses the exact same SSID as the hAP ax³.

I suspect the issue might be related to the fact that I have two APs with the same SSID, but I’m not sure how to properly configure them to avoid these constant disconnects. Could this be some kind of interference or an issue with how devices are roaming between the APs and bands?

I’m really at my wit’s end with this problem and would be incredibly grateful for any insights or suggestions on what might be causing this and how I can solve it.

Thanks in advance for your help!

Are you using capsman?

Thanks for your response! No, I’m not using CAPsMAN. I should have mentioned that the second access point on the upper floor is a TP-Link router configured as an access point (connected via Ethernet to the hAP ax³). It’s not a Mikrotik device, so CAPsMAN isn’t an option in this setup.