Hi everyone i use starlink internet so i received message that tell my that my starlink used to download copyright material without the right to do… So i want step or method to prevent my customer to do this.. I use routerOS 1100ahx4 to manage my customer ..
Educate your users.
I agree with Infabo, there are worse things your customer could be doing, you can't fight it all. Find out who it was and instruct them not to do it again, or use a VPN.
If you're worried about whether what you're downloading is legal...
Also remember that it's often illegal to resell the Internet to others.
If someone commits any crime, even worse than the one you wrote,
the police are coming to look for you, the owner of the connection...
and you can't pass the responsibility on to third parties, because the connection is in your name...
ISPs do things differently; they purchase "traffic" with the agreement to distribute it,
and everything else has a different infrastructure.
What you could do is purchase a third party wireguard VPN and ensure all the persons traffic goes through this connection...........
I don't disagree with anything you said but keep in mind that Starlink does have a reseller program, so it's possible OP is considered a legitimate ISP and afforded whatever safe harbor protections exist in his jurisdiction.
I would like to turn the question around: if it were that easy to anticipate and prevent all possible copyright violations in advance, Starlink would handle this themselves, rather than pointing them out to the reseller....
FWIW, in US...this is actually a live issue before the US Supreme Court. As the standard is ISP make take "reasonable steps" after notices of copyright infringement, but no where is "reasonable" defined. One big cable provider (COX) argues it needs to do nothing but pass along the notice. Sony says it needs to cut off users after a few notices. Verdict is still pending.
And my home provider, AT&T sends repeat offenders to an internet class on copyright, which you have to complete to keep service. Never had to go AT&T's "traffic school" 
but here is what they do:
https://www.att.com/online/copyright/
Which is rough same as @normis suggestion. Tell them not to do it. You've done you're job, especially if notice does not describe ports etc so how could be "reasonable" to block.
Now all of this does depend on your contract with Starlink, since there the one who may cut you off as the customer of record. Now I suspect starlink has similar system to AT&T, COX, etc... where they just send notices they received and take no actions. Which is why Sony took ISPs to the Supreme Court, since they do nothing.
As an ISP, I'm often contacted by the police.
Collaborating, if it turns out a hotel is responsible, the police never cared if the owner provided the name and surname of the guest using the internet at the time.
First, they investigate the owner, who then, during the trial, "maybe" can prove that someone else committed the crime,
but in the meantime, the owner is on trial and paying the lawyers...
However, "warning" letters from Sony, Paramount, or others go straight to spam.
They have no legal value. Investigations are triggered only by court.
If I investigated on my own, even to protect myself, I would be committing crimes punishable by law.
The customer pays and does what they want with it, but if they commit any crimes, once reported, they are held accountable.
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