Could not change the key - invalid key

Hardware MikroTik hardware general
1

Hello,

I have a 532A RouterBoard with V4.4 on it. This unit has been working this way for the past couple of months until one day I logged into Winbox and it said that the license would expire in 24 hours. I tried getting a hold of tech support but it was too late before the time ran out. I have been given a new key but when I try and install it, it keeps saying “could not change the key -invalid key”. I have tried this in Winbox, the new terminal window, and Hyperterminal. If someone could give me a clue on what I might be doing wrong I would really appreciate it. Is it possible the board is damaged for why it is not taking the key? Thank you in advance.

/system license lose-key - what is it?
2

import the attached file with the command ‘/system license import’ (you must upload the licence key to the router’s FTP server)

3

I am reading on how to do that now. I got the key in an email as text. It starts with ---------BEGIN MIKROTIK KEY— and then there are 2 lines of characters and then the same line to end it. Do I make a *.key file and upload that to the ftp server, or do I cut out the -------BEGIN MIKROTIK KEY----- part.

Thanks again.

4

Open notepad. Copy your licence key from email ect.

-----BEGIN MIKROTIK SOFTWARE KEY------------
lZDo1eSf3egdI/T2hY8fY8OygIZ+UJucjVfOS2+CY+RT
McnWOukAdhiQj5HlNLr7+jUlVoEqlqvgACA5X2qbLD==
-----END MIKROTIK SOFTWARE KEY--------------

and paste it into notpad. Then Sava As ect. NNFT-86N.key
Then take key and upload it to ftp server.
Finaly open new terminal and type in

/system license import
5

The file is on the ftp server now and below is what I’m getting in the new terminal window. The file contains the key the way you described above.



[admin@CCCS MikroTik] > /system license import file-name=new1.key
failure: invalid key
[admin@CCCS MikroTik] > /system license import file-name=new1.key
failure: invalid key
[admin@CCCS MikroTik] > /system license import file-name=
failure: no new key found
[admin@CCCS MikroTik] > /system license import 1QGK-56XD.key
expected end of command (line 1 column 24)
[admin@CCCS MikroTik] > /system license import file-name=1QGK-56XD.key
failure: invalid key
[admin@CCCS MikroTik] >

6

did you try to lose your key?

 /system license> lose-key
Do you really want to lose software key? [y/N]:
7

Okay I tried that and the router rebooted and then it seems it lost all of the configurations. I had to use netinstall to get it back up again and it seems the key was still in there. Maybe I will request a new key. I have a new routerBOARD on the way from a supplier but I was hoping to at least salvage this and not have to redo everything every 24 hours.

8

yup.. maybe someone else can help u.

9

a this moment, try to install 3.30 that should recognise your old license key, when you do that, create supout.rif file and send it to support@mikrotik.com

when license issue is resolved you will be able to update to 4.4 and use it without problems.

10

It will say “Invalid key” only in one case: Your key was made for a different SoftID than you have in System License now.

You must check why that is.

11

I have got the same error. This is a stock standard RB411A that I bought 3 months ago.

It was plugged in, upgraded to V4.6 and when I hit “Update License key” I got the result: “Could not change the key - invalid key”

Is there anything I can do to correct this?

Cheers

12

Have you solved?

13

read my reply above !

14

Hi Normis,
I have similar problem on RB532A and i have opened a ticket to your support.

15

good, then why post here? other users can’t make a new key for you.

16

Good afternoon inadvertently put this command / system license> lose-key
Do you really want to lose key software? [y / N]: -

and delete the license to my rb and retrieve it but I have 24-hour license

is again the team I have even a month

how could I get my original license L4